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Hotel Royal

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A snow-covered outdoor area with a wooden bench, a staircase, and a building with multiple balconies. - Hotel Royal (Crans-Montana)
A large indoor swimming pool with clear glass walls, surrounded by tiled flooring and a high ceiling. - Hotel Royal (Crans-Montana)
A modern hotel room with a sofa, two armchairs, a coffee table, and a TV. The room has large windows with a view of mountains and a balcony. - Hotel Royal (Crans-Montana)
A modern interior with a glass staircase, wooden accents, and a hanging light fixture. - Hotel Royal (Crans-Montana)
A staircase with a wooden railing and a view of a window with decorative glass panels. - Hotel Royal (Crans-Montana)
Luxury
5.0 star property
9.4

Exceptional

Alpine sanctuary with mountain views

Mountain charm fills this quiet alpine retreat with 5-star service from attentive staff. After skiing or golfing nearby, relax in the spa or indoor pool. Two exceptional restaurants serve breakfast buffets and evening meals, with village shops just a short walk away.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, Balcony, Mountain View

A bedroom with a wooden headboard, a bed with white and pink pillows, a bedside table with a lamp, a chair, and a small table with a book.

Deluxe Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room, Mountain View (North)

A cozy hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a chair, and a desk with a lamp.

Standard Double Room, Mountain View (North)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a small table, and a view of mountains through the window.

Superior Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View

A hotel room with a large bed, two bedside lamps, a television, and a wooden ceiling.

Junior Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Suite, Balcony, Mountain View

A spacious bedroom with a large bed, a television, and a balcony with a mountain view.

Royal Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony, Mountain View

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, and a flat-screen TV.

Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

DOUBLE DELUXE

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

Double or Twin TWO BEDS

  • Sleeps 6

About the neighborhood

Located in Crans-Montana, Hotel Royal is in a rural area and in the mountains. Museum of Nature and Lötschental Valley are cultural highlights, and some of the area's landmarks include Tourbillon Chateau and Sion Cathedral. Traveling with kids? Consider Happyland Amusement Park and François-Xavier Bagnoud Observatory. Take in the nearby slopes with skiing lessons and a ski area, or check out other outdoor activities such as snowshoeing and ice skating. Visit our Crans-Montana travel guide
Map
L' Ehanoun 10, Chermignon, Crans-Montana, VS, 3963

What's nearby

  • A mountainous landscape with a village nestled among trees.
    Verdets
    1 min walk - 0.0 miles
  • Crans-Cry d'Er Gondola
    3 min walk - 0.2 miles
  • Golf Club Crans-sur-Sierre
    8 min walk - 0.4 miles
  • Casino de Crans-Montana
    13 min walk - 0.7 miles
  • Montana - Cry d'Er Gondola
    14 min walk - 0.8 miles

Getting around

  • Randogne Montana Station
    4 min drive
  • Geneva International Airport (GVA)
    118 min drive

Restaurants

  • Café Bar 1900
    3 min walk
  • Restaurant Molino
    4 min walk
  • Mosaic
    14 min walk
  • Cafe Du Centre
    14 min walk
  • Hôtel de L'Etrier
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (CHF 15 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Le Royal

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Full-service spa
  • Golf course
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,152 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 30 per accommodation, per night
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Hotel Royal have a pool?

Yes, this property has an indoor pool.

Is Hotel Royal pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per accommodation, per night.

How much is parking?

Self parking is available for CHF 15 per day.

What time is check-in at Hotel Royal?

Check-in start time: 3 PM; Check-in end time: 4 AM.

What time is check-out at Hotel Royal?

Check-out is at noon.

Does Hotel Royal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Royal located?

This family-friendly Crans-Montana hotel is located in the mountains, within a 5-minute walk of Verdets and Rue du Prado. Crans-Cry d'Er Gondola and Golf Club Crans-sur-Sierre are also within 10 minutes. Randogne Montana Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 20 out of 114 reviews
Rating 6 - Okay. 9 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with fantastic views
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff great location incredible views
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellent service, excellent location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and exceptionally helpful staff. The shuttle service around the resort was fabulous. Room was as very comfortable with a lot of useful storage. The only downside is that the spa area and pool were a little small and tired with nowhere to really lounge by the pool. The rest of the amenities overwhelmingly made up for that aspect. Will certainly return!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location and services for ski trip
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but lacking on the 5* experience side of things. Older style hotel with well maintained rooms, but the tub/shower setup is terribly cramped and dangerous for showering in. Nice rustic, chic rooms without AC. This is only a concern during the day during heat waves, but still should be noted. I would recommend this hotel to elderly folks who are into old school hotel setups, but not for the younger, sophisticated traveler. The hotel location is also at one side of town, and is a 20min walk into town for dining and shopping.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Beautiful hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always 3rd time there
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski rental attached, driver to the gondolas every morning, driver to the funicular when leaving town
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice mountain hotel

Very nice room and good services. I like that the rooms and hotel in general have a true mountain vibe, not as impersonal as many hotels.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and all staff is super friendly , which makes the difference . Suite was spacious aient a lovely view. Some areas would benefit some modernisation/ upgrading but overall a lovely stay
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
perfect experience
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadmissible your cooperation

I want my comprovatif of my payment because you can’t take money of my account and don’t take me the additional essue
Stayed 4 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Wonderful hotel but front desk staff could be a bit more attentive. I left my only warm jacket and called about two hoted after check out while still not to far and asked the front desk to check the room for my jacket. They said it was not turned in and would check and call of they find it. FIVE DAYS LATER they call to day they found it in the room. By that time i purchased a new jacket since I didn’t hear back. Now they want my credit card to send it to me. This is not what a expected form a five star hotel. Truly disspointed.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si sta molto bene e il petsonale è gentilissimo!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een uitstekend verblijf.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
muito bom. Quarto ótimo e equipe fantástica
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, room comfort

Fantastisk beliggenhed!

Hotellet har en fantastisk beliggenhed!
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Veldig slitent hotell, absolutt ikke 5-stjerner verdig
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel au petit soin! Très bel hôtel.
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Déçu de mon séjour

Très déçu de mon séjour . Client habitué de cet hôtel , j’ai pris une chambre côté nord . Nous étions au 4ème étage et avons dû prendre les escaliers (porter la valise) car l’ascenseur était en panne . Le spa n’est pas digne d’un 5 étoiles ! Piscine eau froide .. jacuzzi eau froide .. hammam froid ! Pire pas de machine à café dans la chambre . Habitué des hôtels dans cette station suis vraiment déçu de mon séjour et du rapport qualité/prix
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Royal

Uitstekend verblijf!
Stayed 14 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon petit déjeuner Personnel sympathique Literie confortable
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end golf

Séjour très agréable. Literie très confortable. Vue magnifique et situation de l’hôtel parfaite pour se déplacer à pied pour shopping, restaurants et golf.
Stayed 2 nights in Sep 2023