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Crans Ambassador

5.0 star property
Luxurious slopeside hotel with full-service spa

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Photo gallery for Crans Ambassador

Indoor pool, sun loungers
Lounge
Local cuisine
Premium bedding, minibar, in-room safe, blackout drapes
Ambassador Suite | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Room service
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Prestige Suite

Prestige Suite | Premium bedding, minibar, in-room safe, blackout drapes

Prestige Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 5 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Forest Deluxe

Premium bedding, minibar, in-room safe, blackout drapes

Forest Deluxe

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpina Deluxe

Alpina Deluxe | Premium bedding, minibar, in-room safe, blackout drapes

Alpina Deluxe

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Superior

Forest Superior | View from room

Forest Superior

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Alpina Suite

Alpina Suite | Premium bedding, minibar, in-room safe, blackout drapes

Alpina Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpina Prestige

Alpina Prestige | View from room

Alpina Prestige

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Suite

Forest Suite | View from room

Forest Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Ambassador Suite

Premium bedding, minibar, in-room safe, blackout drapes

Ambassador Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963

What's nearby

  • Montana - Cry d'Er Gondola - 2 min walk - 0.1 miles
  • Miniature Train Museum - 6 min walk - 0.4 miles
  • Golf Club Crans-sur-Sierre - 16 min walk - 0.9 miles
  • Violettes Express Gondola - 3 min drive - 1.6 miles
  • Aminona Gondola Lift - 7 min drive - 3.5 miles

Getting around

  • Randogne Montana Station - 15 min walk
  • Geneva International Airport (GVA) - 116 min drive

Restaurants

  • ‪Gerber & Cie - ‬6 min walk
  • ‪Cafe D’Ycoor - ‬6 min walk
  • ‪Restaurant Casy - ‬6 min walk
  • ‪Le Michelangelo - ‬10 min walk
  • ‪Restaurant Parrilla Argentina - ‬8 min walk

About this property

Crans Ambassador

Luxury family-friendly hotel near Golf Club Crans-sur-Sierre
Located close to Montana - Cry d'Er Gondola and Miniature Train Museum, Crans Ambassador provides a free breakfast buffet, a terrace, and shopping on site. Hit the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and downhill skiing. Indulge in a sports massage, a facial, and a manicure/pedicure at Spa Nescens, the onsite spa. Be sure to enjoy local cuisine at the on-site restaurant. The health club offers fitness classes and yoga classes; other things to do include sledding, mountain biking, and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking and valet parking
  • Limo/town car service, bike rentals, and supervised childcare (surcharge)
  • An elevator, tour/ticket assistance, and luggage storage
Room features
All 56 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Changing tables, baby baths, and childcare services
  • Bathrooms with heated floors and children's robes
  • 42-inch flat-screen TVs with cable channels
  • Balconies, refrigerators, and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mountain biking
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and June 16.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana

Frequently asked questions

Does Crans Ambassador have a pool?

Yes, this property has an indoor pool.

Is Crans Ambassador pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Crans Ambassador?

Self parking and valet parking are free at this property.

What time is check-in at Crans Ambassador?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crans Ambassador?

Check-out is at noon. Late check-out is available for a fee.

Does Crans Ambassador provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crans Ambassador located?

Offering ski-in/ski-out access, this hotel in Montana is in the mountains, within a 10-minute walk of Montana - Cry d'Er Gondola and Miniature Train Museum, and close to winter activities such as cross-country skiing. Golf Club Crans-sur-Sierre and Violettes Express Gondola are also within 2 mi (3 km). Randogne Montana Station is 15 minutes by foot.

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Crans Ambassador Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 103 reviews
Rating 8 - Good. 23 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Crans

Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La crème de la crème !

Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019

10/10 Excellent

Stefan

Stayed 2 nights in Feb 2025

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Murat

Stayed 3 nights in Feb 2025

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

ESTELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel vu imprenable sur les montagnes
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel mit traumhafter Aussicht!

Wunderschönes Hotel mit traumhafter Aussicht!
Stayed 1 night in Jul 2024

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities

Excepcional! Mas não recomendo no período do verão

Hotel excepcional, muito novo, excelentes instalações, vista incrível, restaurante e serviço muito bons. Estivemos no verão, dias quentes. Por ser um hotel de montanha, com instalações preparadas p o frio intenso, sem ar condicionado, o quarto ficava muito quente, o que foi desagradável. No mais, tudo impecável!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall good, some room renovation wouldn’t hurt. The breakfast buffet was lean especially in salty choices and the scrambled eggs ordered seemingly not from fresh eggs… Very friendly and helpful staff.
Stayed 4 nights in Dec 2022

4/10 Poor

alessandro

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Himayani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022

10/10 Excellent

yves

Stayed 1 night in Jul 2022