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Hotel Valaisia Crans Montana, a Faern Collection Resort

4.0 star property
Family-friendly ski hotel with full-service spa

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Photo gallery for Hotel Valaisia Crans Montana, a Faern Collection Resort

Body treatments, aromatherapy, massages
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior detail
Family Suite | 1 bedroom, in-room safe, desk, blackout drapes
Family Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Hot Tub
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Cosy Single Room

1 bedroom, in-room safe, desk, blackout drapes

Cosy Single Room

Highlights

Balcony
Heating
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 13.1 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room

1 bedroom, in-room safe, desk, blackout drapes

Comfy Double Room

Highlights

Balcony
Heating
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 18.7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Single Room, Mountain View

Cosy Single Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Cosy Single Room, Mountain View

Highlights

Balcony
Heating
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room, Mountain View

Comfy Double Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Comfy Double Room, Mountain View

Highlights

Balcony
Heating
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maxi Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Maxi Triple Room

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, desk, blackout drapes

Family Suite

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • Mountain view
  • 58 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Family Room, Mountain View

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Mountain view
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Maxi Triple Room, Mountain View

1 bedroom, in-room safe, desk, blackout drapes

Maxi Triple Room, Mountain View

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, blackout drapes

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Route de Vermala 10-12, Montana, Crans-Montana, VS, 3963

What's nearby

  • Montana - Cry d'Er Gondola - 2 min walk - 0.1 miles
  • Golf Club Crans-sur-Sierre - 18 min walk - 1.0 mile
  • Violettes Express Gondola - 3 min drive - 1.6 miles
  • Aminona Gondola Lift - 7 min drive - 3.5 miles
  • Cabane de Bois Ski Lift - 14 min drive - 2.0 miles

Getting around

  • Randogne Montana Station - 12 min walk
  • Sion (SIR) - 34 min drive

Restaurants

  • ‪Gerber & Cie - ‬4 min walk
  • ‪Cafe D’Ycoor - ‬4 min walk
  • ‪Restaurant Casy - ‬5 min walk
  • ‪Le Michelangelo - ‬8 min walk
  • ‪Restaurant Parrilla Argentina - ‬6 min walk

About this property

Hotel Valaisia Crans Montana, a Faern Collection Resort

Upscale family-friendly hotel remodeled in 2022 and located in Montana
You can look forward to a free breakfast buffet, an adjacent golf course, and a poolside bar at Hotel Valaisia Crans Montana, a Faern Collection Resort. Hit the slopes at this hotel featuring ski storage. Treat yourself to a body treatment, a massage, or aromatherapy at the onsite spa. The on-site French cuisine restaurant, Eteila Brasserie, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with a lazy river, sun loungers, and pool umbrellas
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • Golf cart on site, luggage storage, and 1 meeting room
  • Bicycle tour information, a front-desk safe, and an elevator
Room features
All 134 rooms feature comforts such as bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, hair dryers, and shampoo
  • 50-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 18 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eteila Brasserie

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - February 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10 PM can collect their room key from reception.

Renovations and closures

This property is closed from April 30 2025 to June 6 2025 (dates subject to change).
The property is closed between April 10 and June 15.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 18 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Valaisia
Hotel Valaisia Montana
Valaisia
Valaisia Montana
Hotel Valaisia Crans-Montana
Arenas Resort Valaisia Crans-Montana
Arenas Valaisia Crans-Montana
Hotel Arenas Resort Valaisia Crans-Montana
Crans-Montana Arenas Resort Valaisia Hotel
Hotel Arenas Resort Valaisia
Arenas Valaisia
Hotel Valaisia
Arenas Valaisia Crans Montana
Arenas Resort Valaisia
Valaisia Crans Montana
Faern Crans Montana Valaisia
Hotel Valaisia Crans Montana a Faern Collection Resort
Hotel Valaisia Crans Montana, a Faern Collection Resort Hotel

Frequently asked questions

Does Hotel Valaisia Crans Montana, a Faern Collection Resort have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Valaisia Crans Montana, a Faern Collection Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Self parking is available for CHF 18 per day. Limited spots are available.

What time is check-in at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Check-out is at 11:00 AM.

Where is Hotel Valaisia Crans Montana, a Faern Collection Resort located?

Located near the slopes, this Montana hotel is in the mountains, within a 15-minute walk of Montana - Cry d'Er Gondola and Crans-Cry d'Er Gondola, and close to winter sports such as cross-country skiing and skiing lessons. Patinoire Ycoor and Casino de Crans-Montana are also within 5 minutes. Randogne Montana Station is 12 minutes by foot.

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Hotel Valaisia Crans Montana, a Faern Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Ski Trip

We really enjoyed our stay. The location is amazing. Easy walk to the restaurants and shops and right next to the ski lift.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room w spectacular view Great professional and helpful staff Very nice spa area with pool hamam and sauna I even went into the cold plunge
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a family

We really enjoyed our stay in this hotel. The staff was welcoming and very helpful. Everything was clean. What we enjoyed the most was the inner pool and spa.
Stayed 2 nights in Jan 2025

6/10 Okay

Philip

Liked: Staff & service
Disliked: Cleanliness
Amazing access to ski lifts. Housekeeping was poor and room was much too small for 4 people.
Stayed 6 nights in Dec 2024

8/10 Good

Ananda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Stayed 1 night in Sep 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room , spa and breakfast were all Spot on and the proximity to the ski gondola was fantastic
Stayed 2 nights in Apr 2024

2/10 Terrible

Stan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated property! No heat
Stayed 2 nights in Feb 2025

2/10 Terrible

Stan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old outdated property! Food is bad, pool dirty! Management doesn’t care! We had 2 rooms and both were no good! Pool is restricted for children!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated. Definitely would recommend.
Stayed 1 night in Apr 2024

8/10 Good

Attilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal. The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, great ski access, nice bar and rooms

Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers. Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable). Decent breakfast and nicely fitted out bar lounge area too. Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Stayed 3 nights in Mar 2023

2/10 Terrible

Tarek

Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it should have been demolished 50 years ago. It’s advertised as 4 stars. It far away from even 1 star
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience but the spa was disappointing and seemed very old and out of touch, like an old small public swimming pool. Would be nice to for example have a nice warm relaxing and quiet room and nicer changing area and hot pool was closed. Breakfast was very basic but ok. A suggestion: as its seems like a new hotel, the sitting areas (including the brasserie) could be have nicer lighting like candles on the tables instead of sterile lighting it currently has. But overall was fine.
Stayed 7 nights in Feb 2024

6/10 Okay

Alan

Stayed 3 nights in Feb 2025

6/10 Okay

Stan

Disliked: Amenities
Be aware they will kick out your kids from the pool At 6.30pm without any notice! Food on the buffet was very limited and every morning the same! Rooms were ok! Long walk with skis up and down, although said ski in ski out, not true! You have to walk 1/4 mile to the lift! Woman at spa was very rude and came to scream on my 3 kids to get out of pool and 6.30’pm although pool was working till 8pm! When I booked the property no where was saying that! They have rules and we respect that but should be posted so we don’t get humiliated and kicked out from spa pool ares like criminals! I spoke with the manager and he said probably like to give quite time to couples and retired people to enjoy quiet time! He also said will give me some credit but never did! Thats not family friendly property just to let you know, its most like retirement facility! Also no heat so had to request space heaters!
Stayed 3 nights in Feb 2025

10/10 Excellent

Marc

Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Schöne Aussicht

Zimmer mit herrlicher Aussicht auf das Alpenpanorama. Restaurant mit Kantinenniveau. Grosse Wellness Area. Leider werden im Dampfraum und Sauna keine Hygiene Anforderungen angewendet. Alle sitzen im Badekleid im eigenen Schweiss auf den Sitzen. Der nächste setzt sich dann ebenfalls auf die verschwitzten Sitze.
Stayed 1 night in Jan 2025

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ziga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

James

Stayed 3 nights in Dec 2024

6/10 Okay

Didier

Liked: Cleanliness, room comfort

Des prestations décevantes et 140€ facturés en +

J'ai séjourné 3 nuits. Les + : l'emplacement au pied du télécabine - Le nouveau Spa au top - La déco du lobby et de a chambre, très cosy Les - et irritants qui motivent mes notes: 1. La chambre: TV inopérante pendant les 3 jours - Prise USB tête de lit inopérante - Douche complètement bouchée par le calcaire - Douche glacée aux heures de pointe ( problème de chaufferie selon de directeur) - Des bouteilles d'eau sont proposées en chambre, dans les faits elles sont remplies de l'eau du robinet de la salle de bain... 2. Le petit déjeuner: pas digne d'un 4*! 3. Les couloirs: sans âme 4. Et enfin: au moment du check-out je reçois une facture 140€ moins chère que ce qui m'a été facturé. Hotels.com me répond que l'hotel c'est donc trompé dans les tarifs que l'hotel leur a communiqué au moment de la réservation. Quand à l'établissement, il me répond que celà correspond aux frais de hotels.com, soit presque 47€ / nuit (ce dont je n'aurais jamais dû être informé...) J'ai eu un long échange avec le directeur de l'hotel très sympathique, mais impuissant devant tous les problèmes auxquels ils avait à faire face en cette période de Noel (chauffage, TV, ménage etc.) Malgré son engagement, je n'ai jamais reçu de proposition de solution commerciale de sa part pour ces 140€ facturés. Tous ces points me laissent un souvenir très mitigé et indigne d'un hotel 4*, qui plus est d'une chaine hotelière renommée. Dommage car l'hôtel a de nombreux atouts
Stayed 3 nights in Dec 2024

4/10 Poor

Sonya

Stayed 6 nights in Dec 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familien Trip

Stayed 1 night in Dec 2024