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Sandman Hotel Cranbrook

2.5 star property
Hotel in Cranbrook with a fitness center and a 24-hour front desk

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Photo gallery for Sandman Hotel Cranbrook

Interior
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Sofa bed
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5

What's nearby

  • Cranbrook History Centre - 15 min walk - 0.8 miles
  • Tamarack Centre - 16 min walk - 0.9 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.3 miles
  • Wildstone Golf Course - 7 min drive - 3.7 miles
  • St. Eugene Golf Course - 8 min drive - 4.4 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪Burger King - ‬4 min walk
  • ‪7-Eleven - ‬3 min walk

About this property

Sandman Hotel Cranbrook

Property highlights
You can look forward to a gym, a business center, and a restaurant at Sandman Hotel Cranbrook. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and meeting rooms
  • Smoke-free premises, a computer station, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Microwaves, coffee/tea makers, and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

Does Sandman Hotel Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Sandman Hotel Cranbrook pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel Cranbrook?

Self parking is free at this property.

What time is check-in at Sandman Hotel Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Sandman Hotel Cranbrook?

Check-out is at 11 AM.

Where is Sandman Hotel Cranbrook located?

Situated in Cranbrook, this hotel is within a 10-minute walk of Cranbrook Mall, MBSS Grounds, and Key City Theatre. Rec Plex Park and Cranbrook City Hall are also within 10 minutes.

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Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 224 out of 866 reviews
Rating 8 - Good. 295 out of 866 reviews
Rating 6 - Okay. 181 out of 866 reviews
Rating 4 - Poor. 96 out of 866 reviews
Rating 2 - Terrible. 70 out of 866 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
This property was super convenient to access. The bed was also super comfy:)
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for driving through. Love the little kitchen, going camping somewhere and we brought everything so it was perfect to prepare a breakfast and coffee
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Great place to stay while I drove through the area.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to everything we needed
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice front desk lady!
Stayed 1 night in Aug 2025

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your friendly very accommodating staff. The bed and pillows were very comfortable. Honestly you guys rocked.
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Nice enough room, area immediately around the property is not very picturesque. Bathroom needs upgrading. Handy having Denny’s on the property as it was heavy rain when we stayed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyriacos

Liked: Cleanliness, staff & service, property conditions & facilities
The WIFI and Internet connection were excellent. Also the outlets to charge are iPhones and Apple Watches were ample.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olger

Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good experience. The only problem was a stained pillow cover which I reported the following morning.
Stayed 1 night in Aug 2025

8/10 Good

Louisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in. Room was good and clean. Nice having Denny’s at the hotel too! Good stay for an overnight trip to Cranbrook
Stayed 1 night in Jun 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an average hotel
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Check-in took a long time as no one came to the desk after ringing the bell several times,I waited over 10 min. The pool is super super old and run down. The beds and sheets were very cozy and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Donna

Liked: Cleanliness
Probably would look for a different hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Josip

No power at hotel when we arrived We went to another hotel
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Nice hotel, friendly staff. There is a Denny’s attached to the hotel. I did not hear about a discount for hotel guests. Over all, quiet, comfortable hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Corinna

Liked: Cleanliness, property conditions & facilities
Nice place, clean, friendly staff
Stayed 1 night in Apr 2025

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t bother with this hotel chain as a whole…if you have to change a reservation they will bill you a “service fee”. The whole damn amount. Take good advice, book something else.
Stayed 1 night in Aug 2025

6/10 Okay

Bonnie

We had our first stay of our trip here over all an average hotel . I thought it was raining all night as I could hear the dripping . Turned out when I stepped out of bed it was the air-conditioner . However when i mentioned it to the front desk the were gracious and said they would. Check to it right away !
Stayed 1 night in Aug 2025

2/10 Terrible

Kuldip

We poor
Stayed 1 night in Jul 2025

4/10 Poor

kathy

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location is prime beds are comfortable. Towels and bedding stained. Very run down . Needs major maintenance repairs. Stairs at very slanted .
Stayed 2 nights in Jul 2025

4/10 Poor

Justine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I dont think this is a family friendly property. The first room we went to smelled like cigarettes. We moved rooms and the second one was cleaner/ smelled better but the whole facility looks run down. It was noisy in the evening, there were two men arguing outside and just general noise from other guests when checking in at midnight were noisy. The staff were friendly and helpful though.
Stayed 1 night in Aug 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay and good staff
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel need love, dirty smell in the room. Do not let them give you room 289 it is literally on the railway.
Stayed 1 night in Jul 2025

6/10 Okay

Nishantha

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was helpful and friendly. Pool area was closed for some reason. Desperately wanted to use the pool on last day of our trip. Kids were so sad due to Pool facilities. Had to wait about 15 minutes for the checkout. Nonone was at the front desk. A lovely lady suddenly appeared somewhere and helped me for the check out. Most of the problems could have been mixed easily. Nice property and location. I love the little kitchen, but NO Exhaust Fan. Food smell goes around the room.
Stayed 2 nights in Aug 2025