Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Cranbrook

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Breakfast served
Indoor pool
Front of property
The Heritage Inn Hotel & Convention Centre Cranbrook, near Tamarack Centre, combines comfort and convenience. Enjoy the indoor pool, spa tub, and on-site restaurant serving breakfast and kids' meals. Free WiFi keeps you connected, and the helpful staff enhances your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(58 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Premier Room, 1 Queen Bed

7.8 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk - 0.6 miles
  • Cranbrook History Centre - 1 min drive - 0.8 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.1 miles
  • Wildstone Golf Course - 5 min drive - 3.9 miles
  • St. Eugene Golf Course - 7 min drive - 4.6 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Hot Shots Cafe - ‬8 min walk
  • ‪Arby's - ‬12 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre
Located close to Cranbrook History Centre and Cranbrook Golf and Country Club, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a bar, and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Skylight Cafe, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a banquet hall
  • Luggage storage, wedding services, and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 100 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Similar properties

Courtyard

Days Inn & Conference Centre by Wyndham Cranbrook

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 1,490 reviews
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from October 27 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM. The property will be renovating the pool from October 27 2025 to November 30 2025 (completion date subject to change).

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-out is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated near the airport, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great rooms.
Stayed 1 night in Aug 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Hotel was good pricing and very close to the retirement home where my Mom lives which was the main reason for the selection.
Stayed 5 nights in Sep 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to dtsy
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, and the rooms clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Chinkal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place in the small little town of our beautiful BC
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping and dining. Room is dated but clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a well priced & convenient stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachael

We really enjoyed our stay here, beds were comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Older hotel. Decently maintained. Friendly and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Staff & service, amenities, property conditions & facilities
Very nice surprise upon checking in...will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed for 4 days. All was good. The continental breakfast is good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for the money.
Stayed 2 nights in Aug 2025

8/10 Good

susan

Liked: Cleanliness, staff & service
Just needs updated bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed for a stop from our long drive. The hot tub was a nice bonus
Stayed 1 night in Jul 2025

8/10 Good

Meloney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for our one-night, passing through town stay. Beds and bathroom were clean. Some things could use updating (carpet, mattresses), but we would stay here again. The hot breakfast was a bonus!
Stayed 1 night in Aug 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service
Good value for the money
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service
The property was clean the breakfast was very good ( just needed a pot of hot water to make herbal tea)We did use the hot tub, but it was not hot, just warm. Decent place would stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service
Conveniently located on the main highway through town. Little dated but overall a good value for your money
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, very friendly staff. It’s home away from home when I visit Cranbrook.
Stayed 1 night in May 2025

10/10 Excellent

Sayma

Liked: Cleanliness, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025

8/10 Good

Doris

Liked: Cleanliness
Good value - spatious rooms, onsite dining, convenient Cranbrook location. Property is dated but clean. Staf are pleasant and polite.
Stayed 2 nights in Jul 2025

6/10 Okay

Colleen

Liked: Staff & service
Room very dated....other than stained carpet was clean
Stayed 1 night in Sep 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.