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Oaks Lake Crackenback Resort

4.5 star property

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Photo gallery for Oaks Lake Crackenback Resort

Individually decorated, individually furnished, iron/ironing board - Oaks Lake Crackenback Resort (Crackenback)
Villa, 2 Bedrooms | Private kitchen | Microwave, stovetop, coffee/tea maker, toaster - Oaks Lake Crackenback Resort (Crackenback)
Individually decorated, individually furnished, iron/ironing board - Oaks Lake Crackenback Resort (Crackenback)
Exterior - Oaks Lake Crackenback Resort (Crackenback)
Individually decorated, individually furnished, iron/ironing board - Oaks Lake Crackenback Resort (Crackenback)
Lake Crackenback Resort & Spa offers tranquility with stunning lake views. Enjoy a continental breakfast and coffee shop before mountain biking or golfing. Guests love the relaxing spa, indoor pool, and yoga classes at the gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Laundry
  • Spa
  • Gym

Room options

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Showing 20 of 20 rooms

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Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Room (Hotel)

  • Sleeps 2
  • 1 Queen Bed

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Executive Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Executive Room (Hotel)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Studio | Individually decorated, individually furnished, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed

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Executive Studio | Individually decorated, individually furnished, iron/ironing board

Executive Studio

  • Sleeps 2
  • 1 Queen Bed

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Villa, 1 Bedroom | Private kitchenette | Microwave, stovetop, coffee/tea maker, toaster

Villa, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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Individually decorated, individually furnished, iron/ironing board

Villa, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Chalet, 2 Bedrooms | Individually decorated, individually furnished, iron/ironing board

Chalet, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Individually decorated, individually furnished, iron/ironing board

Apartment, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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Apartment, 2 Bedrooms, Lake View | Lake view

Apartment, 2 Bedrooms, Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Individually decorated, individually furnished, iron/ironing board

Apartment, 3 Bedrooms, Lake View

  • Lake view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

2 Bedroom Chalet

  • Sleeps 4

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Individually decorated, individually furnished, iron/ironing board

Studio Apartment

  • Sleeps 2

1 Bedroom Villa

  • Sleeps 2

2 Bedroom Villa

  • Sleeps 4

2 Bedroom Lake View Apartment

  • Sleeps 4

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Private kitchen | Microwave, stovetop, coffee/tea maker, toaster

3 Bedroom Lake View Apartment

  • Sleeps 6

Hotel Room

  • Sleeps 2

Executive Studio

  • Sleeps 2

View all photos for 1 Bedroom Lake View Apartment

Living area | 30-inch TV with cable channels

1 Bedroom Lake View Apartment

  • Sleeps 3

View all photos for Executive Room

Individually decorated, individually furnished, iron/ironing board

Executive Room

  • Sleeps 3

About the neighborhood

Located in Crackenback, Oaks Lake Crackenback Resort is in the mountains and on a river. Easy-Does-It Quad Chair and Gunbarrel Express Quad Chair are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kosciuszko National Park and Kosciuszko National Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Visit our Crackenback travel guide
View more Aparthotels in Crackenback
Map
1650 Alpine Way, Crackenback, NSW, 2627

What's nearby

  • Lake Crackenback on an autumn afternoon in New South Wales, Australia; Shutterstock ID 640269430; Purchase Order: SP-2381; Order Number: SP-2381 STAYZ/VRBO/BOOKABACH Nov 2019 - Image Research; Client/
    Lake Crackenback
    1 min walk - 0.0 miles
  • Kosciuszko National Park
    Kosciuszko National Park
    3 min walk - 0.2 miles
  • Kosciuszko National Park
    Kosciuszko National Park
    14 min walk - 0.8 miles
  • Lake Jindabyne
    Lake Jindabyne
    13 min drive - 13.3 miles
  • Perisher Ski Resort
    Perisher Ski Resort
    33 min drive - 35.1 miles

Getting around

  • Ski Tube Bullocks Flat Terminal Station
    13 min drive
  • Perisher Ski Tube Station
    52 min drive
  • Canberra, ACT (CBR-Canberra Intl.)
    154 min drive

Restaurants

  • Brunelli's Cafe
    35 min drive
  • The Pub
    35 min drive
  • Perisher Mid Centre
    40 min drive
  • Powder Inn
    36 min drive
  • Jax Bar and Grill
    35 min drive

About this property

Oaks Lake Crackenback Resort

This smoke-free aparthotel features a full-service spa, a golf course, and an indoor pool. Self parking is free. Other amenities include a restaurant, a fitness center, and outdoor tennis courts. Each apartment provides a microwave and a coffee/tea maker, plus a stovetop and a TV with cable channels. A hair dryer, a shower, and a phone are among the other amenities that guests will find. Limited housekeeping is available.
Oaks Lake Crackenback Resort offers 94 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Cable television is provided. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Family friendly

  • Playground

Restaurants on site

  • Perrotta's Italian

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: AUD 10 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited housekeeping
  • Local maps
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On a lake
  • On a river

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rowing/canoeing
  • Segway rentals/tours
  • Ski equipment rentals
  • Volleyball
  • Yoga classes
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 94 units
  • Bicycle rentals
  • Ecotours
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 10 per person
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

Does Oaks Lake Crackenback Resort have a pool?

Yes, this property has an indoor pool.

Is Oaks Lake Crackenback Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oaks Lake Crackenback Resort?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Lake Crackenback Resort?

Check-out is at 10 AM.

Where is Oaks Lake Crackenback Resort located?

Situated on a river, this luxury aparthotel is within 1 mi (2 km) of Lake Crackenback, Kosciuszko National Park, and Kosciuszko National Park. Easy-Does-It Quad Chair and Gunbarrel Express Quad Chair are also within 12 mi (20 km).

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Reviews

Oaks Lake Crackenback Resort Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 71 out of 110 reviews
Rating 8 - Good. 31 out of 110 reviews
Rating 6 - Okay. 6 out of 110 reviews
Rating 4 - Poor. 1 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

Reviews

Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property with plenty of activities
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ragnvald

Liked: Cleanliness, room comfort, communication
Beautiful spot. The chalet we booked was perfect. Great for a couple of days away and hiking in some great Alpine terrain
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception staff were excellent and provided perfect information on local swimming holes. We stayed in 61B. Nice room in amongst nature, but be prepared for your very early morning alarm clock of the deer bellowing in the surround bushland.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect. Amazing room, very clean with a beautiful mountain view and very comfortable bed. The grounds are amazing too and all the staff very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
The property is the best there is around in that area and only a 15min drive to Thredbo. Great for families and has so many amenities for all whether you have small children, teenage children or a getaway for 2 there is something at the resort for everyone. Whether your a skier or a bush walker this is the place for you.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful time at Oaks Crackenback, our chalet was very nice, view was great. Kitchen was well equipped, lots of space and overall very comfy. 8 year old son enjoyed the golf, archery and pool.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Fantastic stay

Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Hui Yan Nicole

Liked: Cleanliness, property conditions & facilities
it was very nice relaxing and quiet. the facilities at the resort was really nice. reception was very friendly and helpful. however, the water heater and water pressure in the studio toilet was lukewarm and low pressure. we did not stay long enough to request fixes with reception.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tiz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities, communication
Beautiful place to relax by the mountains and great facilities
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it! In fact loved so much we are going to stay here every time we go skiing. The area is absolutely beautiful and accommodation great.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing stay.

Disappointed with lack of free wifi. Not available in studio apartment and only working in cafe, so not before 10 am and not after it had closed. Was offered an hour for $10! No air conditioning and was quite hot during the afternoon.
Verified

10/10 Excellent

Reto

Liked: Cleanliness, amenities, communication
Tolle und sehr schöne Ferienanlage die sehr viel Abwechslung bietet. Och würde jederzeit wieder dahingehen.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Michaela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schönes Resort, 20 km entfernt von den Hauptorten, gut ausgestattetes Studio
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Jonathan

For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort, communication

Absolutely beautiful location

Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Kathryn

Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, communication
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast are great. Lovely environment. Very good stay for family
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great studio. Had full kitchen facilities if not small. Was clean and well designed.
Stayed 3 nights in Nov 2019