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Hotelcoz All Inclusive

3.5 star property
Hotelcoz All Inclusive delivers a beachfront escape where travelers enjoy international cuisine at two restaurants and relax in complimentary cabanas on white sand

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Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools - Hotelcoz All Inclusive (Cozumel)
Breakfast area - Hotelcoz All Inclusive (Cozumel)
2 restaurants, breakfast, lunch, dinner served; international cuisine - Hotelcoz All Inclusive (Cozumel)
Indoor pool, 4 outdoor pools - Hotelcoz All Inclusive (Cozumel)
Premium Sky Top | Terrace/patio - Hotelcoz All Inclusive (Cozumel)
Guests at Hotelcoz All Inclusive love the stunning location and helpful staff. Enjoy swim-up and poolside bars, multiple pools, and a gym with fitness classes. Book boat tours or scuba diving, then unwind in free beach cabanas along the white sand shore.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Sky Ocean View

Sky Ocean View | In-room safe, individually decorated, individually furnished, desk

Sky Ocean View

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top

Premium Sky Top | In-room safe, individually decorated, individually furnished, desk

Premium Sky Top

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Garden View | In-room safe, individually decorated, individually furnished, desk

Garden View

  • Garden view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Athletic Ocean View Guarantee

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located in Zona Hotelera Norte, a neighborhood in Cozumel, Hotelcoz All Inclusive is near the airport and on the beach. The area's natural beauty can be seen at Playa San Juan and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular area attractions. Traveling with kids? Don't miss Cozumel Pearl Farm. Visit our Cozumel travel guide
View more Resorts in Cozumel
Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600

What's nearby

  • Playa San Juan
    Playa San Juan
    17 min walk - 0.9 miles
  • ❤️❤️❤️
    Isla Cozumel Biosphere Reserve
    10 min drive - 3.5 miles
  • Gorgeous scenery. Beautiful water. Definitely worth a trip to.
    Chankanaab Beach Adventure Park
    19 min drive - 10.8 miles
  • Cozumel which includes tropical scenes, a sandy beach and general coastal views
    Chankanaab National Park
    19 min drive - 10.8 miles
  • Swing on the tropical beach
    San Francisco Beach
    30 min drive - 17.0 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    11 min drive

Restaurants

  • Guido's
    6 min drive
  • Melia Cozumel All Inclusive Golf & Beach Resort
    3 min walk
  • El Cozumeleño Beach Resort
    1 min walk
  • Hemingway Lounge Rest. & Bar
    5 min drive
  • La Monina Restaurante & Beach Club
    4 min drive

About this property

Hotelcoz All Inclusive

All-inclusive family-friendly resort near Playa San Juan
Located close to Maya Heritage Monument, Hotelcoz All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. With a beachfront location, beachfront dining, and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a sports massage, a manicure/pedicure, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include boat tours, snorkeling, and scuba diving. In addition to a grocery/convenience store and a free daily manager's reception, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • 4 outdoor pools and an indoor pool, along with a swim-up bar
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and airport drop-off service (surcharge)
  • Express check-in, coffee/tea in the lobby, and a TV in the lobby
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 251 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, daily housekeeping, and desks

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cocal
  • La Veranda
  • Lobby Bar
  • Snack Bar
  • Swim up Bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,381 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1979
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 30 (up to 10 years old)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

Frequently asked questions

Does Hotelcoz All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

Is Hotelcoz All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotelcoz All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 60 (subject to availability).

What time is check-out at Hotelcoz All Inclusive?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotelcoz All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 8:00 AM–4:00 PM on request. A fee of USD 40 per person applies.

Are there all-inclusive benefits at Hotelcoz All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hotelcoz All Inclusive located?

Nestled on the beach, this Zona Hotelera Norte resort is within 3 mi (5 km) of Playa San Juan and Maya Heritage Monument. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotelcoz All Inclusive Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

8.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 84 out of 286 reviews
Rating 8 - Good. 90 out of 286 reviews
Rating 6 - Okay. 51 out of 286 reviews
Rating 4 - Poor. 29 out of 286 reviews
Rating 2 - Terrible. 32 out of 286 reviews

Reviews

Verified

10/10 Excellent

Nicole S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very kid friendly and the beach was amazing!
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

kimberley as

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that. We hope to come back again, hopefully as soon as next year.
Stayed 14 nights in Apr 2025
Verified

8/10 Good

Cameron

Liked: Staff & service, amenities
For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Aushara Marie

Liked: Cleanliness
Very friendly people!
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities
Excellent laid back 3 star resort. Great local food. Not a five star, but great value!! Have gone 4 years in a row
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Evelyn Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time dtaying there. Staff was very friendly. Will stay again.
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times it’s our go to for all inclusive when we’re not renting a house
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Crystal Ann

Liked: Cleanliness, staff & service, property conditions & facilities
All staff friendly and always willing to help you you needed it.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location for snorkeling. Terrible food.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Faron Coty

Liked: Staff & service
Staff was friendly and beach was decent
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

David Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
Stayed 14 nights in Feb 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 3 nights in Mar 2024
Verified

8/10 Good

laurelee Marie

Liked: Cleanliness, staff & service, amenities
loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

Melissa Aguilera

Liked: Cleanliness, staff & service, amenities
Loved the beach area. It is the best one and you can see fishes in the water.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet getaway beautiful beach service was great food ok wish there would have been entertainment at night but all around nice place
Verified

10/10 Excellent

Monica Denel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel stay was wonderful. The only thing bird flying around food not good. No entertainment and bed to hard other then that the staff is wonderful, hotel and food was excellent. I really enjoy my stay
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Janet Marie

Liked: Cleanliness, staff & service
What i loved was snorkling right off the beach. I love ocean view from room. My only issue was beach palapas reserved by 2am!
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Lori

Liked: Staff & service
The staff and location are wonderful - beach perfect. The rooms could use an update. Beds ridiculously uncomfortable. They need coffee pots and refrigerators in the rooms.
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

Sandra

Liked: Staff & service, amenities
Rooms are big. Right on the ocean. Staff were very friendly
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Joshua William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! I will be back next year! Definitely worth the money! Had an amazing honeymoon there! Great staff and close to town with taxi available. Safe island and loved the experience! Again we will be back next year!
Stayed 8 nights in Jan 2025
Verified

8/10 Good

Melody

Liked: Cleanliness, staff & service
Very nice and helpful staff
Stayed 7 nights in Feb 2024
Verified

2/10 Terrible

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the 4th time I stayed at this resort The staff is excellent but the food and drinks r not The resort WAS beautiful!!!! The resort has and is one of the most beautiful beaches in Cozumel!!!!! I love coming to Cozumel but will stay at a different resort next year
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Older property but clean and staff overall were very helpful! The beach is beautiful and great for snorkeling on property or adjacent to property. Food options were plentiful.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always cleaning and most of them are smiling.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay! The food was good and the property is beautiful. It is not a 5 star, though it is a small, lovely, quaint property which is super clean. We felt we got a great value for the price paid .I absolutely loved the view from our room and the snorkeling near by was amazing. We will definitely be back! (The older rooms do need new comforters and some rooms need some things fixed or redone)
Stayed 7 nights in Jan 2025