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Hotel Playa Azul Cozumel

4.0 star property
Travelers enjoy turquoise waters for relaxation or water sports at this beachfront hotel, where restful nights lead to mornings with delicious breakfast buffets

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Photo gallery for Hotel Playa Azul Cozumel

Exterior - Hotel Playa Azul Cozumel (Cozumel)
Property video
Junior Suite, Beach View | Minibar, in-room safe, iron/ironing board, free WiFi - Hotel Playa Azul Cozumel (Cozumel)
Exterior - Hotel Playa Azul Cozumel (Cozumel)
Grand Suite, Hot Tub, Ocean View | Minibar, in-room safe, iron/ironing board, free WiFi - Hotel Playa Azul Cozumel (Cozumel)
Hotel Playa Azul Cozumel offers a private beach in Zona Hotelera Norte with two restaurants serving Mexican cuisine and light fare. The helpful staff receives praise from guests, who can enjoy treatments at Savia Spa while children have entertainment in the arcade room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room with Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room with Ocean View

  • Sleeps 4
  • Free WiFi

View all photos for Grand Suite, Hot Tub, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Grand Suite, Hot Tub, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Queen Beds, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Beach View

Junior Suite, Beach View | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, Beach View

  • Beach view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.4 out of 10
Very good
(59 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View | Minibar, in-room safe, iron/ironing board, free WiFi

Grand Suite, Hot Tub, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on a private beach, Hotel Playa Azul Cozumel is in Zona Hotelera Norte, a neighborhood in Cozumel. The area's natural beauty can be seen at Chankanaab National Park and Paradise Beach, while Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are popular area attractions. Traveling with kids? Consider Xcaret Eco Theme Park and Villa Maya. Looking to get your feet wet? Jet skiing, scuba diving and parasailing adventures can be found near the property. Visit our Cozumel travel guide
View more Resorts in Cozumel
Map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600

What's nearby

  • Playa San Juan
    Playa San Juan
    4 min drive - 1.4 miles
  • Chankanaab National Park
    Chankanaab National Park
    27 min drive - 10.8 miles
  • Paradise Beach
    Paradise Beach
    37 min drive - 14.7 miles
  • Swing on the tropical beach
    San Francisco Beach
    43 min drive - 17.6 miles
  • Mr. Sancho's Beach Club
    38 min drive - 15.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    7 min drive

Restaurants

  • Guido's
    6 min drive
  • Melia Cozumel All Inclusive Golf & Beach Resort
    10 min walk
  • El Cozumeleño Beach Resort
    7 min walk
  • Las Gaviotas
    2 min walk
  • El Cozumeleño El Cocal
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkeling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.76 per accommodation, per night
  • Cleaning fee: USD 2.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Housekeeping fee: USD 2.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Playa Azul Cozumel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Playa Azul Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Playa Azul Cozumel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Playa Azul Cozumel?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Playa Azul Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 2 mi (3 km) of Playa San Juan, Isla Cozumel Biosphere Reserve, and Villa Maya. Cozumel Maritime Terminal and Cozumel Fiscal Pier Ferry Terminal are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Playa Azul Cozumel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1005 reviews
Rating 8 - Good. 263 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place, a beautiful beach, comfortable rooms with a spectacular sea view, good breakfast—I would definitely come back.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every moment at this resort. From the beautiful decor, delicious breakfast, spacious room to the breathtaking views.
Stayed 3 nights in May 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok but the restaurant offers a variety of different options. We enjoyed having dinner outside and the food was delicious.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel good location great beaches...
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Such a relief from the property we originally booked in town. The rooms were soundproof. Staff very nice and hotel was everything we wanted. Scuba with Chris is recommended!!!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area with great bar and restaurant. Staff are exceptionally great.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beach bar, buffet breakfast, clean rooms, dive shop and location on beach.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, friendly staff, beautiful location with lovely beach for sitting and swimming, beach bar is nice, food is good, dive shop on premises, walkable to two restaurants.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Rooms were spacious, the staff was hard working and friendly. The breakfast was very good with plenty of options. It was an easy $10 taxi ride to town. The Lobster House Restaurant and Key Lime Pie Factory across the street are both very good. The only thing that needs some improvement is the food served at the restaurant onsite.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and attentive.
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Beautiful view, quiet, attentive staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms. Great restaurant on site. Snorkeling just steps away. Small resort with 50 rooms.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

FUMIO

Liked: Cleanliness, property conditions & facilities
The room was very clean and view was great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is a small space however once you swim past the small pier there’s plenty of beach to snorkel in. The beach is calm and completely crystal clear for you to snorkel or take a nice swim. The hotel is older but well maintained and very clean. The staff is very friendly. The breakfast included is the best. The restaurant a bit pricey.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautiful hotel! Ocean view rooms are 100% worth paying for
Stayed 7 nights in Dec 2025
Verified

4/10 Poor

Charles

Liked: Staff & service
I paid quite a bit to stay there. I think I paid as much, if not more than the Hotel Westin, next door. The Westin looked amazing, because I checked it out. My room at the Playa Azul smelled of mold. I was disappointed.
Stayed 5 nights in Mar 2026
Verified

4/10 Poor

Stephanie

Pros- house keeping, kitchen/wait staff, and bar staff was awesome. Very friendly, happy,
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are overall nice, just a little scuffed in places but not bad. Food in the restaurant is excellent. Get the tuna tostadas! Having the snorkeling area right there is great. Would recommend bringing your own gear, though - the dive shop nearby has old equipment that's in bad shape and overcharges you for it. Not the hotel's fault, but wanted to mention so others are aware.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kirk

Liked: Cleanliness
We thoroughly enjoyed our eight day stay. This is a well-kept jewel. It’s small with a private beach that offers a nice get away from crowds. The staff is friendly and welcoming. I would highly recommend this hotel.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well maintained ,reasonable price, good quiet location. Would definitely stay there again.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Everything about this place stands out. We are returning guests and they always treat us like family. Check in and out is a breeze rooms are fantastic. You cannot go wrong regardless of the one that you get. Tiki bar outback is probably our favorite!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Josefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of choices for breakfast. Beautiful beach. Excellent Tiki bar and staff
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and nice ocean view from 4th floor balcony. Snorkeling was decent from shore (saw fish!). I would have been happier if pool was heated and there was a little more water pressure in shower. Overall nice place good people and nice to be away from cruise ships (good safe area)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the Playa Azul since 1995. It's been my "go to" for that long and will stay my "go to" until death do us part! The staff is wonderful. Breakfast is good, too. Other than rude Americans, it would be the perfect place to spend time for any reason. The "hogging" of palapas on the beach gets annoying; had to get there by 6 am to get a spot. But, such is a price of paradise. The property is "old" so you're not going to get "exactly" what you want. By far, imho it's the best "little quiet beach" on the island and I've been to most all of them. The spa is fantastic; great "specials" and the staff is divine. Most safe and trustworthy place to spend your precious vacation dollars. And do tip your staff...they work so very hard to do all the things; cooking, cleaning and caring! As a guest, make the effort, go the extra mile for them, like they do for Everyone
Stayed 7 nights in Apr 2026