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Hotel La Casona Real

3.0 star property
Hotel in Cozumel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel La Casona Real

Lobby sitting area
Lobby
Exterior detail
Outdoor pool, sun loungers
Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living room | TV

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, Kitchenette

Junior Suite, Kitchenette | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, Kitchenette

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Ceiling fan
Sofa bed - single
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Ave. Juarez entre 25 y 30 ave. norte., Colonia centro, Cozumel, QROO, 77 600

What's nearby

  • San Miguel Church - 6 min walk - 0.4 miles
  • Cozumel Maritime Terminal - 9 min walk - 0.5 miles
  • Cozumel Museum - 10 min walk - 0.5 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • Plaza Punta Langosta - 16 min walk - 0.9 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 5 min drive

Restaurants

  • ‪Guisados - ‬4 min walk
  • ‪Loncheria Chelly - ‬4 min walk
  • ‪Fonda Don José - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Restaurante Tentaciones - ‬4 min walk

About this property

Hotel La Casona Real

Hotel located in Colonia Centro
Hotel La Casona Real provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Express check-out, luggage storage, and concierge services
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
  • A front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel La Casona Real have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 150.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Hotel La Casona Real
Hotel La Casona Real Cozumel
La Casona Real
La Casona Real Cozumel
La Casona Real Hotel
Hotel Casona Real Cozumel
Hotel Casona Real
Casona Real Cozumel
Casona Real
La Casona Real Hotel
Hotel La Casona Real Hotel
Hotel La Casona Real Cozumel
Hotel La Casona Real Hotel Cozumel

Frequently asked questions

Does Hotel La Casona Real have a pool?

Yes, this property has an outdoor pool.

Is Hotel La Casona Real pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Casona Real?

This hotel doesn't offer parking.

What time is check-in at Hotel La Casona Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel La Casona Real?

Check-out is at noon.

Where is Hotel La Casona Real located?

Located in Colonia Centro, this hotel is within a 5-minute walk of "Benito Juarez" Municipal Market and San Miguel Church. Central Plaza and Benito Juarez Park are also within 10 minutes.

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Hotel La Casona Real Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 295 reviews
Rating 8 - Good. 105 out of 295 reviews
Rating 6 - Okay. 47 out of 295 reviews
Rating 4 - Poor. 16 out of 295 reviews
Rating 2 - Terrible. 8 out of 295 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 7 nights in Apr 2025

10/10 Excellent

ANDREAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at La Casona Real several times for SCUBA diving trips to Cozumel. The property is ideal for travelers that spend the majority of their time out doing activities during the day and enjoying the local restaurants in the evening. Ideally located and within walking distance of the Ferry Terminal and the majority of San Miguel 👌
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
A great property off the main strip, at a very reasonable price. And, walking distance to supermarket, restaurants, and other amenities, though nothing fancy. The staff is first class.
Stayed 3 nights in Jan 2025

4/10 Poor

James Eugene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn't like anything people was nice hotel needs up date music at night unbearable
Stayed 7 nights in Jan 2025

6/10 Okay

Dina

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and hotel was very clean
Stayed 21 nights in Jan 2023

8/10 Good

ANDREAS

Liked: Cleanliness, staff & service
Sweet little hotel conveniently located in the center of town. Excellent value. Have stayed here several times and look formward to returning.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay near town but not in town. They have a nice pool out back.
Stayed 4 nights in Oct 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, beautiful pool and courtyard, nice breakfast, friendly cats
Stayed 1 night in Feb 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, clean rooms, calm
Stayed 4 nights in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives
Stayed 16 nights in Nov 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some special needs due to a medical condition, and the staff was VERY accommodating and friendly.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
Stayed 3 nights in May 2023

10/10 Excellent

Guadalupe

Liked: Staff & service, amenities, property conditions & facilities
excellent customer service very clean and fresh
Stayed 1 night in Jan 2023

8/10 Good

Timothy D.

Liked: Cleanliness, staff & service
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

The hotel staff were amazing. We felt like we were apart of the local community. Everything was clean, comfortable, and it was easy to communicate with everyone
Stayed 2 nights in Feb 2023

10/10 Excellent

Leo and Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service for the price. Very friendly staff. Beautiful pictures on the walls everywhere. Noisy (because of some bar near) but we were too tired.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. I would have liked a comfortable chair or two in the room and more dishes such as bowls and glasses
Stayed 5 nights in Apr 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tanya Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU
Stayed 3 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
Stayed 6 nights in Sep 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found staff friendly. I asked for dining options and was advised of a number of places around the hotel. The Elektra store was 1 block away, so I was able to exchange money from the Azteca cashier. Room was comfortable for my 3 night stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very nice place for the price. Only complaint was the cantina music next door was extremely loud until 11pm. I wasn’t feeling well. Otherwise I would have been there haha
Stayed 1 night in Jun 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
Stayed 8 nights in Feb 2023

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities
Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.
Stayed 3 nights in Mar 2024