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Cozumel Hotel & Resort, Trademark Collection by Wyndham

3.0 star property
Family-friendly resort on the beach, with outdoor pool

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Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

Private beach, sun loungers, beach massages, scuba diving
Junior Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds
Outdoor pool, cabanas (surcharge), pool umbrellas
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • All inclusive
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
2 bedrooms
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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On the beach, sun loungers, beach umbrellas, beach towels

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  • Pool
  • All inclusive
  • Spa
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8.0 out of 10, Very Good, 1,011 reviews
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About the neighborhood

Map
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • San Miguel Church - 2 min drive - 1.6 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 9 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

Family-friendly resort located in Colonos Cuzamil
Free full breakfast, a poolside bar, and a terrace are just a few of the amenities provided at Cozumel Hotel & Resort, Trademark Collection by Wyndham. This resort is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Indulge in a manicure/pedicure, a deep-tissue massage, and a facial at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like scuba diving. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and babysitting (surcharge)
  • An elevator, 1 meeting room, and concierge services
Room features
All 180 rooms have comforts such as air conditioning, as well as perks like safes and free bottled water.
Extra amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LED TVs with cable channels
  • Balconies and daily housekeeping

All inclusive details

All-inclusive room rates at Cozumel Hotel & Resort, Trademark Collection by Wyndham are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and non-alcoholic beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 0 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Does Cozumel Hotel & Resort, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cozumel Hotel & Resort, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Check-out is at noon.

Are there all-inclusive benefits at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Some rate plans available at this resort are all-inclusive.

Where is Cozumel Hotel & Resort, Trademark Collection by Wyndham located?

Located in Colonos Cuzamil, this beachfront resort is in the city center and within a 15-minute walk of Palacio Municipal, Punta Morena, and Punta Langosta Pier. Stingray Beach and Plaza Punta Langosta are also within 15 minutes.

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Cozumel Hotel & Resort, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 286 out of 1003 reviews
Rating 8 - Good. 370 out of 1003 reviews
Rating 6 - Okay. 214 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025

8/10 Good

Meghan Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025

8/10 Good

Farron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Stayed 7 nights in Feb 2025

6/10 Okay

Miriam E

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beach tunnel was much more convenient than I thought - staff was pleasant. There were additional fees charged that aren’t disclosed, if you aren’t an all-inclusive don’t expect the same treatment/hospitality from staff. Overall it was okay.
Stayed 6 nights in Mar 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service

Not bad for the price

Stay was very pleasant and the cost more than made up for the slight downside of an older room and sub par dining
Stayed 3 nights in Jan 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Stayed 1 night in Nov 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
Stayed 7 nights in Feb 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Amenities
This is good for divers but the food wasnt very good. We only did yhe breakfast and not yhe all inclusive and the breakfast was mediocre at best. Its nice that Dive Paradise now has their main shop at the hotel with lockers and 2 rinse tanks. Not really a beach but there is sand in front of the dining area (across main road from the hotel and rooms) with ample chairs and a bar.
Stayed 7 nights in Jan 2025

8/10 Good

Kimberly Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024

6/10 Okay

Travis

A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Stayed 7 nights in Jan 2025

6/10 Okay

Jacquelynn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Stayed 4 nights in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024

8/10 Good

Katielijne L

Liked: Cleanliness, staff & service
This property is a good place to stay if you plan on just doing your own thing. The pool area is very nice and the breakfast that was included was good also. I am glad we did not pay for the all inclusive as there are only two restaurants. Snorkeling is included and if you are scuba diver there is a dive shop onsite. This hotel is located centrally to all the shopping and dining and really to anything you might want to do. This was a pleasant place to stay, room was clean ac was cold and the grounds are well maintained. There was no WiFi in the rooms at the time of our stay. For the price we were very happy with our stay.
Stayed 4 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

We were highly satisfied...very clean
Stayed 3 nights in Jul 2024

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is probably a two star. No Wi-Fi in the rooms. Beds and bedding are low quality. Amenities were poor quality. Tiny little TV. Staff is not friendly. They had all kinds of weird rules.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favorite place in Cozumel. The staff is wonderful and helpful, great beach/snorkeling area!

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2023

10/10 Excellent

Russell Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed the numerous times. Very convenient to walk to the grocery store and to town. Also their beach area is very clean and private. Plenty of good snorkeling.
Stayed 12 nights in Mar 2023

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, room comfort

Happy with our stay

Nice place to stay, it was clean, comfortable, nice comfy bed, and the free breakfast buffet was good too. The staff was awesome! Very friendly and helpful. If i go back to Cozumel, I will stay there.
Stayed 5 nights in Aug 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed there numerous times and will stay there again. 10 walk to the grocery store and 20 walk into town. Love it.
Stayed 7 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
We love staying here. The separate areas with the beach on one side of the road and the swimming pool on the resort side is ideal, believe it or not. Love the breakfast by the ocean every morning and the snorkeling is so easy and was really great this year. We don’t do the all inclusive and enjoy the walk in to town in the evenings for great local food. So much live music in town to enjoy also.
Stayed 7 nights in Feb 2023

6/10 Okay

June

Liked: Cleanliness, staff & service, property conditions & facilities
Once you learn the rhythm it’s good. Bring lots of small bills for tips. Change your money to pesos before you get there.
Stayed 3 nights in Apr 2024

4/10 Poor

Hanna M

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, hammock reeked of cat urine. There were stains on the wall & on the floors, hot tub was “broken” the entire time we were there. Do your research because for $100/night there is a lot of other options.
Stayed 1 night in Jun 2024