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Cozumel Palace All Inclusive

4.0 star property
Beach property with 3 outdoor pools, near Punta Langosta Pier

Choose dates to view prices

Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Property video
Poolside bar
Premium bedding, pillowtop beds, free minibar, in-room safe
Exterior
Cozumel Palace All Inclusive offers a luxurious retreat near Punta Langosta Pier. Enjoy scuba diving, snorkeling, or sunbathing. The Awe-Spa provides manicures and massages. Three outdoor pools, multiple restaurants, and helpful staff enhance your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • All inclusive
  • Pool
  • Room service
Spa

Spa

Awe-Spa has 9 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages and hot stone massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a private indoor hot tub.

Ecotours

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
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Showing 11 of 11 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 77 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

9.2 out of 10
Wonderful
(91 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | 21-inch LCD TV with satellite channels, TV, iPod dock

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 77 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite Standard with Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard with Ocean View

  • 54 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Standard

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard

  • 54 sq m
  • Sleeps 4

View all photos for Loft Deluxe with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Loft Deluxe with Sea View

  • 76 sq m
  • Sea view
  • Sleeps 6

View all photos for Suite Presidential with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Presidential with Sea View

  • 168 sq m
  • Sea view
  • Sleeps 6

View all photos for Suite Superior with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 2

About the neighborhood

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • San Miguel Church - 2 min drive - 1.6 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.8 miles
  • Cozumel Museum - 3 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪No Name Bar - ‬11 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Jeanie's Waffles House - ‬10 min walk
  • ‪Flamingos Aqua Bar - ‬4 min walk
  • ‪Cocina Economica Los Chilangos - ‬11 min walk

About this property

Cozumel Palace All Inclusive

Upscale all-inclusive property near Punta Langosta Pier
Take advantage of free full breakfast, a swim-up bar, and a poolside bar at Cozumel Palace All Inclusive. This property is a great place to bask in the sun with sun loungers, scuba diving, and snorkeling. Indulge in a massage, aromatherapy, and a manicure/pedicure at Awe-Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with a swim-up bar
  • A roundtrip airport shuttle (surcharge), luggage storage, and a gift shop
  • An elevator, wedding services, and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 169 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and laptop-compatible safes.
Other amenities include:
  • Jetted tubs, designer toiletries, and hair dryers
  • 21-inch LCD TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. The property will be renovating one of the pools from September 25 2024 to April 30 2026 (completion date subject to change).

Is Cozumel Palace All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive doesn't offer parking.

What time is check-in at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Cozumel Palace All Inclusive?

Check-out is at noon.

Does Cozumel Palace All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 61 per person applies.

Are there all-inclusive benefits at Cozumel Palace All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, scuba lessons, water fitness classes, and more.

Where is Cozumel Palace All Inclusive located?

Located in Colonos Cuzamil, this family-friendly Cozumel property is within a 15-minute walk of Palacio Municipal and Punta Langosta Pier. Punta Morena and Stingray Beach are also within 15 minutes.

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Reviews

Cozumel Palace All Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 717 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Jul 2025

10/10 Excellent

hansel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and dinning options
Stayed 4 nights in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon
Stayed 4 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. The staff was very thoughtful. The only issue we found was with the pro found with the the ruthless attempts to have us schedule a promotion presentation Fortunately, after they accepted our decline for the promotion presentation, we enjoyed our stay at the palace
Stayed 4 nights in Sep 2025

10/10 Excellent

Cain Edward

Liked: Cleanliness, amenities, property conditions & facilities
Was the best that we ever went to service was excellent people were very nice and remembered our name
Stayed 3 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing, clean and beautiful property
Stayed 5 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing! From the welcome refresher drink at check-in to making us feel like family the moment we arrived, everything exceeded our expectations. The staff were incredibly friendly and attentive to every request. The resort itself was spotless and beautifully maintained. We loved the snorkeling and paddleboarding options—snorkeling right off the dock, we saw incredible fish! Highly recommend this resort to anyone looking for a relaxing and memorable getaway.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Fun place to vacation. Very clean hotel. Staff was wonderful and very helpful. Wood stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

john taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great food , great service, great views, very nice rooms, good snorkeling just off the back
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia benefits where limited to the spa and golf, neither of which we where interested in
Stayed 7 nights in Jul 2025

10/10 Excellent

arend

Liked: Staff & service, property conditions & facilities
Loved everything about the resort!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent dining options and amazing staff. We had such a great time. 10/10 recommend.
Stayed 7 nights in May 2025

10/10 Excellent

GINA J

Liked: Cleanliness, staff & service
Great resort to relax. Food is above average compared to other resorts. Not a lot to do besides eat, drink and hang by the pool. Not a lot of socializing. Skip out on Momo, the Japanese restaurant, the rest were great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! We will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at 5 all-inclusive hotels within the last year. Given that, this is by far the best! Wonderful food, amazing location and the best hotel staff EVER!!
Stayed 8 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff from front desk to cleaning service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all-inclusive resort is fantastic. The staff is wonderful, it is clean, the food is good, the kids club and spa are excellent. It was truly one of the most relaxing vacations I have ever had. We can't wait to go back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Comfortable beds.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, friendly staff and the wonderful food!
Stayed 5 nights in Jan 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice option in Cozumel
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous! It isn’t huge so it makes it easy to get around. Best resort in Mexico that we have ever been to!
Stayed 9 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, food, and atmosphere!
Stayed 7 nights in Dec 2024

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you
Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozumel palace is a wonderful resort. Everything from hotel, to staff and guests. We had a wonderful weeks stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozumel Palace

Unbelievable place to stay in Cozumel. My wife and I have stayed all over Cozumel and this was by far the best place.
Stayed 3 nights in Feb 2025

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