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North Pier Hotel

Property class: 3

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Photo gallery for North Pier Hotel

A spacious indoor area with sofas, tables, and potted plants. - North Pier Hotel (Cowes)
Outdoor wooden tables and blue umbrellas with a logo, arranged on a deck with a view of palm trees and a street. - North Pier Hotel (Cowes)
A hotel room with a bed, two armchairs, a small table, a potted plant, and a large window with a view of parked cars and trees. - North Pier Hotel (Cowes)
A modern building with outdoor seating and palm trees. - North Pier Hotel (Cowes)
A spacious indoor dining area with multiple tables and chairs, large windows offering views of the outdoors, and a mix of seating arrangements including booths and individual tables. - North Pier Hotel (Cowes)
A terrace, a garden, and a bar are just a few of the amenities provided at North Pier Hotel. The on-site restaurant, North Pier Hotel, offers lunch and dinner. Guests can connect to free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Guest Suite

A hotel room with a large bed, a nightstand, a desk, a chair, a window with a view of greenery, and a door leading to an outdoor area.

Guest Suite

7.6 out of 10
Good
(19 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Budget Room

A hotel room with a bed, white bedding, a blue pillow, a white towel, a colorful abstract painting on the wall, and a window with sheer curtains.

Budget Room

7.8 out of 10
Good
(40 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Family Room

A modern hotel room with a large bed, a desk with a TV, and a sliding glass door to the outside.

Budget Family Room

8.6 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Two Bedroom Bay View Apartment

A bedroom with a large bed, a window with a view of palm trees and water, and a small seating area with chairs.

Two Bedroom Bay View Apartment

  • Bay view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Bay View Spa Room

A hotel room with a bed, two armchairs, a small round table, a TV, and a window with a decorative view.

Bay View Spa Room

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Bay View Suite

A hotel room with a bed, a desk, a chair, a green armchair, and a small table with a plant.

Bay View Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Bay View

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Room, Multiple Beds, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Bay View Queen Room

A hotel room with a bed, a pair of white towels, a white chair, and a balcony with a view of the sea and trees.

Bay View Queen Room

8.4 out of 10
Very good
(20 reviews)
  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Family Room

A hotel room with a bunk bed, a sofa, a round table, a desk, and a TV.

Bay View Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Guest Room

A balcony with a view of trees, a bed with a headboard, a small table, and a chair.

Guest Room

8.6 out of 10
Excellent
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Bay View Room

8.0 out of 10
Very good
(19 reviews)
  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Cowes, North Pier Hotel is in the city center and on the beach. Phillip Island Ferry Dock and A Maze'N Things are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Phillip Island Coastal Reserve and Rhyll Wetlands. Phillip Island Leisure Centre and Phillip Island Wildlife Park are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Visit our Cowes travel guide
Map
5 The Esplanade, Cowes, VIC, 3922

What's nearby

  • A campsite with RVs, a wooden fence, and a hill.
    Phillip Island Coastal Reserve
    1 min walk - 0.1 miles
  • A beach with a pier extending into calm waters, surrounded by trees and a clear sky.
    Cowes Beach
    2 min walk - 0.1 miles
  • A kangaroo grazing in a grassy field with trees in the background.
    Phillip Island Wildlife Park
    4 min drive - 2.2 miles
  • Silverleaves Beach
    3 min walk - 0.2 miles
  • Phillip Island Leisure Centre
    9 min walk - 0.5 miles

Getting around

  • Baxter Station
    74 min drive
  • Avalon Airport (AVV)
    145 min drive

Restaurants

  • Pino's Trattoria
    4 min walk
  • Bani's Restaurant & Bar
    5 min walk
  • SAYANG
    15 min walk
  • Fork N Waffle
    8 min walk
  • Wing Lock Chinese Restaurant
    3 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does North Pier Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is North Pier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at North Pier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at North Pier Hotel?

Check-out is at 10 AM.

Where is North Pier Hotel located?

Located in the heart of Cowes, this hotel is steps from Phillip Island Coastal Reserve, Cowes Beach, and Phillip Island Ferry Dock. Silverleaves Beach and Phillip Island Leisure Centre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

North Pier Hotel Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 350 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta for families! Loved it; food was great, play areas were great. Perfect location!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, view, and amenities were exceptional. The service provided was highly professional and courteous.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the guest rooms. We stayed on a Friday night as a family with small children. Convenient to the penguin parade, and a lovely calm swimming beach directly out front. It’s was quiet and perfect for the price.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely view and great location and friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff I came in contact with during my stay were friendly and helpful which made the stay a pleasant and comfortable one . The property is clean and well maintained. On-site restaurant and bar provided delicious food and excellent service .
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and great cusotmer service from the team!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is already second time we stay at this hotel.i like stay here cause the place close with the store and restaurant.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurant very good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and room and staff were wonderful . Beds were nice ☺️🙏
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very close to shops and beach. Staff are very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean, excellent location, comfortable bed and pillows, worth every penny
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff , nice ocean views .
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
good location, clean room, friendly staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Pool and sitting area was great to have access to.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location and affordable price. Good beaches for kids
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and centrally located.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view - spacious room and friendly staffs - love to come back
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was mighty helpful with my late night check-in. Instructions were easy to follow. Amenities were great and sufficient. The only part I would comment on is the sound proofing of the accomodation. You can hear your neighbours and guests on top easily. Also if the property would attend to leaky and dripping taps.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is nice, clean and view is good but a smaller window than expecting. Good location and helpful front desk.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good value , clean and reliable property in good location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very convenient place for travel and catch up with friends. Having the bistro on the same site was great, with very nice meals and comfort.
Stayed 2 nights in Aug 2025