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Welcome Inn

Property class: 2.5
Start your day with a free continental breakfast, hit the 24-hour gym, and rely on our front desk team for any needs.

Choose dates to view prices

Photo gallery for Welcome Inn

A modern lounge area with a stone wall, a flat-screen TV, and colorful chairs. - Welcome Inn (Florence)
A modern lounge area with orange patterned chairs, blue ottomans, and a herringbone wood floor. - Welcome Inn (Florence)
A hotel dining area with wooden flooring, multiple tables, and chairs with patterned upholstery. - Welcome Inn (Florence)
A hotel room with a bed, a desk with a TV, a chair, a window with curtains, and a wall-mounted light. - Welcome Inn (Florence)
A gym with a treadmill, dumbbells, and a bench. - Welcome Inn (Florence)
Located in Northern Kentucky, SureStay Hotel by Best Western Florence offers a continental breakfast and 24/7 fitness center. Guests enjoy in-room WiFi, laundry facilities, and lobby coffee. The staff consistently earns high marks for their helpfulness.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a television, a chair, a desk lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a television, a chair, a desk lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 King Bed Non-Smoking

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

1 King Bed Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Queen Bed Non-Smoking

A hotel room with a bed, a desk, a television, and a window with curtains.

1 Queen Bed Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Double Beds Non-Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with blue curtains.

2 Double Beds Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

View all photos for Access1KingMobilityAccessBathtubMicrowaveAndRefrigeratorWiFiNoSmokContinentalBreakfast

A hotel room with a bed, a desk with a TV, a chair, a window with curtains, and a wall-mounted light.

Access1KingMobilityAccessBathtubMicrowaveAndRefrigeratorWiFiNoSmokContinentalBreakfast

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Access1KingMobilityAccessRollInShowerMicrowaveAndRefrigeratorWiFiNoSmokContinentalBreakfast

A hotel room with a bed, a desk with a TV, a chair, a window with curtains, and a wall-mounted light.

Access1KingMobilityAccessRollInShowerMicrowaveAndRefrigeratorWiFiNoSmokContinentalBreakfast

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING BED NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN BED NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

Double or Twin KING SIZE BED

  • Sleeps 6
  • Free WiFi

Double or Twin KING BED NON SMOKING

  • Sleeps 6
  • Free WiFi

Double or Twin QUEEN BED NON SMOKING

  • Sleeps 6
  • Free WiFi

Double or Twin QUEEN SIZE BED

  • Sleeps 6
  • Free WiFi

Double or Twin RUN OF HOUSE

  • Sleeps 6
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

QUADRUPLE WITH DOUBLE BED

  • Sleeps 6
  • Free WiFi

QUADRUPLE Accessible

  • Sleeps 6
  • Free WiFi

QUADRUPLE NON SMOKING

  • Sleeps 6
  • Free WiFi

QUADRUPLE STANDARD

  • Sleeps 6
  • Free WiFi

View all photos for 2 Double Beds Non-Smoking Microwave And Refrigerator Wi-Fi Continental Breakfast

In-room safe, desk, laptop workspace, blackout drapes

2 Double Beds Non-Smoking Microwave And Refrigerator Wi-Fi Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Double Mobility Accessible Bathtub Microwave And Refrigerator Wi-Fi NSMK Continental Breakfast

In-room safe, desk, laptop workspace, blackout drapes

2 Double Mobility Accessible Bathtub Microwave And Refrigerator Wi-Fi NSMK Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed Non-Smoking Microwave And Refrigerator Wi-Fi Continental Breakfast

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed Non-Smoking Microwave And Refrigerator Wi-Fi Continental Breakfast

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room NON SMOKING

  • Sleeps 10
  • Free WiFi

View all photos for 1 Queen Bed Non-Smoking Microwave And Refrigerator Wi-Fi Continental Breakfast

In-room safe, desk, laptop workspace, blackout drapes

1 Queen Bed Non-Smoking Microwave And Refrigerator Wi-Fi Continental Breakfast

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Access2DoubleMobilityAccessRollInShowerMicrowaveAndRefrigeratorWiFiNoSmokContinentalBreakfast

A hotel room with two beds, a TV, a desk, and a chair.

Access2DoubleMobilityAccessRollInShowerMicrowaveAndRefrigeratorWiFiNoSmokContinentalBreakfast

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Florence, Welcome Inn is in the business district. Cincinnati Music Hall and Creation Museum are cultural highlights, and some of the area's popular attractions include Cincinnati Zoo and Botanical Garden and Ark Encounter. Looking to enjoy an event or a game while in town? See what's going on at Paycor Stadium. Visit our Florence travel guide
Map
8075 Steilen Drive, Florence, KY, 41042

Getting around

  • Cincinnati Union Terminal
    26 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG)
    20 min drive

Restaurants

  • White Castle
    4 min walk
  • Chick-fil-A
    18 min walk
  • McDonald's
    13 min walk
  • Blind Squirrel
    3 min drive
  • Emerson's Bakery
    4 min drive

Similar properties

Exterior
Quality Inn & Suites Florence - Cincinnati South
Florence
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 1,005 reviews
Quality Inn & Suites Florence - Cincinnati South
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Golf driving range

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Welcome Inn pet-friendly?

Yes, Welcome Inn allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Welcome Inn?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Welcome Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Welcome Inn located?

Situated in Florence, this golf hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium, and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km).

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Reviews

Welcome Inn Reviews

5.6

5.2

Cleanliness

5.4

Location

6.6

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 186 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 164 out of 1002 reviews
Rating 2 - Terrible. 334 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities
Good experience every visit
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wonderful staff, room was comfortable and clean!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly. Area around the hotel was very nice as well...lots of shopping and restaurants.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Emilia

Liked: Staff & service
The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Sharon

Liked: Amenities
Clean rooms
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Jordan

Disliked: Amenities, property conditions & facilities
Staff was super responsive and friendly. Toilet in hallway was disgusting. In room- bedside table was falling off the wall and couldn’t hold a phone, plate covers were missing, sheets stained, changed rooms 3x to get ac that worked.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in really good shape. You definitely get a quality room for the vslur price. My kids also liked the hotel. The breakfast was alright too. Food was average but well stocked. I would stay there again.
Verified review

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is quite dingy, smells horrible and the pets bark all the time. It says it has a gym which is literally the only reason I booked it but on check in I was informed that all of the weights had been stolen. The Staff is lovely though.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Kara

Liked: Staff & service

Good value for the price

It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Tyler

Liked: Staff & service, amenities
Room a/c was nice and cold. Super nice staff. Great price.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Constadine

Liked: Staff & service, amenities
Disliked: Cleanliness
Decent property to stay at on a budget. That said, amenities provided at the budget rate were good. Staff was really nice. My biggest complaint were the bed bugs. I stayed 3 nights and left with itchy bites on my legs, shoulders, toes, chest, neck and forehead.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Paris

Liked: Staff & service
Disliked: Property conditions & facilities
the whole hotel smells like cigarettes even the rooms, but i had a good night, the bed sheets were stained by idk what
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service

Music Festival weekend

Bed comfortable, no hot water at the sink. Staff was nice.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

James M

Liked: Staff & service, room comfort

Great place for the $$$

Overall, the hotel is in an ideal location for a wedding with family. The room had a lot of damage; bathroom door you could see a hole where someone punched it in. A wall mirror was missing, multiple drill marks around the new mirror in the bathroom so it looks like a prior guest had done a great deal of damage to the room and they tried to fix it as best they could. The bed was awesome along with the refrigerator and microwave - both were essential and fantastic. Staff was very friendly and guests were as well.
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Quick In & Out

This hotel room exhibited unacceptable hygiene conditions. The bedding contained burn damage, and the bathroom fixtures were unsanitary. While the air conditioning and hot water functioned correctly, the overall cleanliness was severely deficient.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hallway smelled like cigarette smoke. The clothes rack was broke The reading lite by the bed was hanging down The chair was missing a wheel The room was clean The breakfast was cereal, oatmeal or mini donuts Coffee and orange juice
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Wendy

Liked: Staff & service, amenities
Disliked: Cleanliness
It is in a good location, right off the highway close to a lot of amenities. Seems to be a lot of long term stays here, although it's pretty quiet in the rooms, it's very active outside with smokers hanging out by the entrances which is a bit off putting smell of marijuana strong in the halls. Carpet in my room very dirty and like sticky wire s put my shoes on when I got out to walk around..overall the stay was ok and serves it's purpose
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Latoshia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk receptionist was so friendly. The hotel smelled like mold or mildew. We get in the room and it’s absolutely ridiculous. There’s a towel under the fridge, I guess it’s leaking. There was a towel behind the water head. The room was dirty and the walls needed repaired.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean only thing was the key stoped at 9 on checkout don’t shut the door
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Beth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Hotel was dirty and smelled strongly of urine in our room. Staff came and sprayed something on the carpet that smelled like peppermint but it wore off rather quickly. My daughter woke me up at 1am stating she was scared and heard gunshots! We left.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Thomas

Stink

First room was not cleaned up by a maid. Second room was properly set up. No info was given about timing of breakfast. Missed breakfast. No sign alerting us about breakfast. Complained to clerk and he said that he was not asked about breakfast and went back texting behind counter
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Miranda

Disliked: Cleanliness, amenities, property conditions & facilities
I’d hate to write a bad review since I’m the least bit picky but people should know the truth. I didn’t personally mind too much, but if I’m honest it wasn’t a great stay. There were people who were clearly abusing substances running around at all hours of the night being loud. As soon as we stepped in, the entire place reeked of cigarettes and weed. The shower was dirty, we saw TWO cockroaches on our last night, the “breakfast” was just a closed room with a gallon of milk and some cereal. It didn’t seem bad on the website until we stepped in. The staff was friendly and helpful, however, so that made it a bit better. It was simply a convenient spot close to a lot of places. You get what you pay for at least, but I definitely won’t be going back.
Stayed 4 nights in Mar 2025