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Luna Hotel Serra da Estrela

4.0 star property
Family ski hotel with restaurant

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Photo gallery for Luna Hotel Serra da Estrela

Front of property
Indoor/outdoor pool
Lobby
Bar (on property)
Family Room | 1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room (Single Use)

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room (Single Use)

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Comfort Double or Twin Room

Highlights

Soundproofed
Free rollaway/extra beds
TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Penhas da Saude, Covilhã, 6200-073

What's nearby

  • University of Beira Interior - 10 min drive - 4.6 miles
  • Praca do Municipio - 11 min drive - 4.8 miles
  • Ski resort of Serra da Estrela - 11 min drive - 6.6 miles
  • Torre - 12 min drive - 7.0 miles
  • River Beach Loriga - 32 min drive - 19.9 miles

Getting around

  • Covilha Station - 23 min drive

Restaurants

  • ‪CasaNova - ‬16 min drive
  • ‪Bar - Pousada da Serra da Estrela - ‬5 min drive
  • ‪Restaurante Lindeza - ‬3 min walk
  • ‪Puro - ‬1 min walk
  • ‪Telepizza - ‬14 min drive

About this property

Luna Hotel Serra da Estrela

Upscale family-friendly hotel in the mountains
At Luna Hotel Serra da Estrela, you can look forward to a terrace, a garden, and a playground. Hit the slopes at this hotel offering a ski shuttle, ski lessons, and ski storage. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also enjoy perks such as:
  • A children's pool
  • Bike rentals, 2 outdoor tennis courts, and a banquet hall
  • Smoke-free premises, an elevator, and 1 meeting room
  • A ballroom, luggage storage, and a billiards/pool table
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • 70-cm TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Ski lessons
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 70-cm TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hotel Serra Da Estrela
Luna Serra da Estrela
Serra Da Estrela Hotel
Luna Serra Da Estrela Covilha
Luna Hotel Serra da Estrela Hotel
Luna Hotel Serra da Estrela Covilhã
Luna Hotel Serra da Estrela Hotel Covilhã

Frequently asked questions

Does Luna Hotel Serra da Estrela have a pool?

Yes, this property has a children's pool.

Is Luna Hotel Serra da Estrela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luna Hotel Serra da Estrela?

This property doesn't offer parking.

What time is check-in at Luna Hotel Serra da Estrela?

Check-in begins at 4 PM. After-hours check-in is not available.

What time is check-out at Luna Hotel Serra da Estrela?

Check-out is at noon.

Where is Luna Hotel Serra da Estrela located?

Located near the slopes, this Covilhã hotel is in the mountains and within 9 mi (15 km) of Covão d'Ametade, Ski resort of Serra da Estrela, and Torre. Sacred Art Museum and Igreja de Santa Maria are also within 9 mi (15 km).

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Luna Hotel Serra da Estrela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 251 reviews
Rating 8 - Good. 103 out of 251 reviews
Rating 6 - Okay. 27 out of 251 reviews
Rating 4 - Poor. 10 out of 251 reviews
Rating 2 - Terrible. 3 out of 251 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Room was super clean and comfortable. Staff extremely kind and helpful.
Stayed 1 night in May 2024

10/10

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by
Stayed 1 night in Jun 2023

10/10

Very nice hotel in the mountains, great breakfast with reserved times, room had a great view
Stayed 1 night in Feb 2023

8/10

Quiet rural location.
Stayed 1 night in Sep 2024

10/10

Good location
Stayed 1 night in Sep 2023

8/10

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money
Stayed 1 night in May 2024

10/10

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.
Stayed 1 night in Sep 2024

10/10

Was very good experience and I recommend...I'm planning to come back
Stayed 1 night in Jan 2023

10/10

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.
Stayed 3 nights in Sep 2024

6/10

Hotel outside of Covilhã, half way up the mountain. Idyllic location and great view. Our room was not well cleaned, especially the bath room was not. Neither was the cutlery and porcelain at the breakfast clean. Staff at reception could not answer our questions about mountain trails. In general, the staff at the reception could be more service-minded. The employees at the bar were the best part of this hotel experience, very sympathic.
Stayed 2 nights in Jul 2024

6/10

The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help
Stayed 7 nights in Jul 2023

10/10

Stayed 3 nights in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Solicite um quarto com 3 camas, sendo uma de casal e uma de solteiro, mas o que nos foi dado foi uma cama de casal e uma cama extra. Essa cama extra é zero em questão de conforto, o colchão já estava muito usado.
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Ideal para um recarregar de energias !!!
Stayed 2 nights in Nov 2024

4/10

DÉCEPTION TOTALE! Dans le site de l'hôtel il n'est jamais mentionné que nous n'aurions AUCUNE vue. De plus, tous les fauteuils, terrasse, piscine, bar n'offrent aucune vue sur la vallée. Nous sommes pourtant à 1500 metres d'altitude. Réservation faite depuis 2 mois...aucun accomodement. Lors de notre enregistrement la personne a arrêté de nous servir pour répondre à un groupe de Portugais. Ne nous a pas parlé des heures de diner et petit déjeuner. À éviter!
Stayed 1 night in Sep 2024

8/10

Das Hotel hat eine gute Lage, um die Serra de Estrella zu erkunden, ist aber etwas in die Jahre gekommen. Der Service war gut und das Personal sehr freundlich. Das Abendessen als Buffet ist zu empfehlen.
Stayed 2 nights in Aug 2024

6/10

A vantagem GOLD relativa à oferta de uma garrafa desiludiu porque a garrafa era pequena e pelo que entendi válida para todos os hospedes e não apenas para os membros GOLD
Stayed 1 night in Jul 2024

10/10

Excelente custo benefício em todos os quesitos de uma estadia bastante agradável. Nas próximas viagens para a Serra da Estrela nos hospedaremos no Luna. Café da manhã delicioso usufruindo de uma vista linda.
Stayed 1 night in Jun 2024

6/10

Estivemos nesse hotel em 2018, na época já precisava de reforma. Agora vimos que nada foi feito. O piso do corredor, faz um barulho terrível quando andamos. Os moveis estão bem velhos. No quarto lençol e toalhas cheiravam fumaça. O cafe da manha foi excelente. A vista do hotel e maravilhosa.
Stayed 1 night in Jul 2024

10/10

Das Luna Hotel Serra da Estrela war eine sehr gute Wahl. Das Personal ist sehr freundlich und hilfsbereit. Ein Problem mit der Klimaanlage wurde umgehend behoben. Der Wunsch meiner Frau nach einem kleineren Kissen wurde sofort erfüllt. Das Hotel und die Zimmer sind sehr sauber. Das Frühstück liess für uns keine Wünsche offen. Da hatte es alles was man in einem Hotel erwarten darf. Das Hotel als Ausgangslage für Wanderungen ist sehr gut gelegen. Parkplätze hat es mehr als genug. Dieses Hotel können wir jedem nur empfehlen und würden es sofort wieder buchen.
Stayed 2 nights in Jun 2024

8/10

Stayed 1 night in May 2024

10/10

Stayed 3 nights in May 2024

10/10

Stayed 1 night in May 2024