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Best Western The Westerly Hotel

Property class: 3
Business travelers find comfort at this welcoming hotel with full breakfast options, a cozy lobby fireplace, and a convenient spot for after-work drinks

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Photo gallery for Best Western The Westerly Hotel

A hotel room with a large bed, bedside lamps, a desk, and a chair. - Best Western The Westerly Hotel (Courtenay)
A modern lounge area with a fireplace, leather seating, and large windows offering a view of the cityscape. - Best Western The Westerly Hotel (Courtenay)
A reception area with a wooden counter, a staircase, and a stone wall. - Best Western The Westerly Hotel (Courtenay)
A spacious lobby with a stone fireplace, comfortable seating, and large windows offering views of the outdoors. - Best Western The Westerly Hotel (Courtenay)
A modern restaurant with a high ceiling, large windows, and a view of the parking area. - Best Western The Westerly Hotel (Courtenay)
Best Western The Westerly Hotel in the business district offers a warm atmosphere. Guests enjoy a full breakfast at one of three restaurants, use the gym, or unwind by the lobby fireplace. Free self-parking and express check-in/out complement the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

A hotel room with a bed, a desk, a chair, a lamp, and a large window with curtains.

Standard Room, 1 Queen Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Accessible-1 Queen, Non-Smoking, Handicap Room, Free Keurig Coffee, Lcd Television, Balcony, Microwave And Refrigerator

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Shower Only

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, TV, and a minibar.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

A hotel room with a bed, desk, chair, and a small kitchenette.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a television, a microwave, and a refrigerator.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

A hotel room with two beds, a desk with a chair, a TV, and framed artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Courtenay, Best Western The Westerly Hotel is in the city center and near the airport. Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre are cultural highlights, and some of the area's attractions include Seal Bay Nature Park and Little Red Church Community Arts Centre. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Courtenay travel guide
Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4

What's nearby

  • Sid Williams Theatre
    11 min walk - 0.6 miles
  • Courtenay and District Museum and Paleontology Centre
    12 min walk - 0.7 miles
  • Simms Millennium Park
    13 min walk - 0.7 miles
  • Landmark Cinemas Courtenay
    18 min walk - 1.0 mile
  • Courtenay and District Memorial Outdoor Pool
    18 min walk - 1.0 mile

Getting around

  • Comox, BC (YQQ-Comox Valley)
    12 min drive

Restaurants

  • McDonald's
    4 min walk
  • Quality Foods
    18 min walk
  • Starbucks
    19 min walk
  • 7-Eleven
    13 min walk
  • Dairy Queen
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chalk Lounge
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Best Western The Westerly Hotel pet-friendly?

Yes, Best Western The Westerly Hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western The Westerly Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western The Westerly Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Best Western The Westerly Hotel located?

Located in the heart of Courtenay, this hotel is within a 15-minute walk of Sid Williams Theatre, Courtenay and District Museum and Paleontology Centre, and Simms Millennium Park. Landmark Cinemas Courtenay and Courtenay and District Memorial Outdoor Pool are also within 1 mi (2 km).

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Reviews

Best Western The Westerly Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 453 out of 1020 reviews
Rating 8 - Good. 378 out of 1020 reviews
Rating 6 - Okay. 126 out of 1020 reviews
Rating 4 - Poor. 42 out of 1020 reviews
Rating 2 - Terrible. 21 out of 1020 reviews

Reviews

Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very convenient location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the pillows were great!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and breakfast was good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff were amazing and friendly. The rooms were clean and quiet.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly and helpful. Good value for the money. Will stay again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The needs were comfortable, the breakfast was decent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short stay at this location. Room was wonderful! Staff was very helpful. Hotel was quiet and well kept. Beds were comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lorne Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and parking, clean rooms, and nice breakfast. Friendly, helpful staff.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights and breakfast was good in a large open room with lots of seating. Room was quiet and we were in the mountain view building 3rd floor, so had a view of the top of some mountains. Traffic on street was busy during day but quiet at night.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Without a vehicle, connecting with transportation was difficult. The hotel is on a main road and was quite noisy. Being on the ground floor, I had people (some homeless) looking in my windows.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liam

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great. Facilities were low end and needing upgrades.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money place to stay. Accessible, free parking, breakfast iincluded.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Warm welcome, comfortable room, good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for a night but it was clean, staff were nice, wifi worked great.. no complaints!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
A good stay, room was comfortable and as described. Breakfast was ok for a hotel buffet.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

ZHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment and staff. The room is clean and new. Will choose again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at this hotel. I was pleasantly surprised. Room is quite spacious. Breakfast was very good. The young fellow looking after it does a great job
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
Comfortable beds, clean room. Good!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Check in was very friendly and efficient. Clean facilities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Valerie

Check in seamless. Room clean. Easy to find despite error on goggle maps part. Look forward to another visit.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Eugene

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
all in all friendly, helpful and professional staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel, upgrades are very nice.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Second time here. Staff and facility are fantastic.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Good recommendation

Good place to stay. Staff were helpful and ce trail location to where we wanted to be.
Stayed 2 nights in Aug 2025