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Best Western The Westerly Hotel

3.0 star property
Business travelers find comfort at this welcoming hotel with full breakfast options, a cozy lobby fireplace, and a convenient spot for after-work drinks

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Photo gallery for Best Western The Westerly Hotel

Desk, laptop workspace, iron/ironing board, free cribs/infant beds - Best Western The Westerly Hotel (Courtenay)
Lobby - Best Western The Westerly Hotel (Courtenay)
Lobby lounge - Best Western The Westerly Hotel (Courtenay)
Lobby - Best Western The Westerly Hotel (Courtenay)
Lobby - Best Western The Westerly Hotel (Courtenay)
Best Western The Westerly Hotel in the business district offers a warm atmosphere. Guests enjoy a full breakfast at one of three restaurants, use the gym, or unwind by the lobby fireplace. Free self-parking and express check-in/out complement the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Courtenay, Best Western The Westerly Hotel is in the city center and near the airport. Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre are cultural highlights, and some of the area's attractions include Seal Bay Nature Park and Little Red Church Community Arts Centre. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our Courtenay travel guide
Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4

What's nearby

  • Sid Williams Theatre
    11 min walk - 0.6 miles
  • Courtenay and District Museum and Paleontology Centre
    12 min walk - 0.7 miles
  • Simms Millennium Park
    13 min walk - 0.7 miles
  • Landmark Cinemas Courtenay
    18 min walk - 1.0 mile
  • Courtenay and District Memorial Outdoor Pool
    18 min walk - 1.0 mile

Getting around

  • Comox, BC (YQQ-Comox Valley)
    12 min drive

Restaurants

  • McDonald's
    4 min walk
  • Dairy Queen
    6 min walk
  • Browns Socialhouse
    2 min walk
  • Kinaree Thai Restaurant
    10 min walk
  • Gladstone Brewing Company
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chalk Lounge
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Best Western The Westerly Hotel pet-friendly?

Yes, Best Western The Westerly Hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western The Westerly Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western The Westerly Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Best Western The Westerly Hotel located?

Located in the heart of Courtenay, this hotel is within a 15-minute walk of Sid Williams Theatre, Courtenay and District Museum and Paleontology Centre, and Simms Millennium Park. Landmark Cinemas Courtenay and Courtenay and District Memorial Outdoor Pool are also within 1 mi (2 km).

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Reviews

Best Western The Westerly Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 369 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

Reviews

Verified

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The needs were comfortable, the breakfast was decent
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money place to stay. Accessible, free parking, breakfast iincluded.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Warm welcome, comfortable room, good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for a night but it was clean, staff were nice, wifi worked great.. no complaints!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
A good stay, room was comfortable and as described. Breakfast was ok for a hotel buffet.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ZHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment and staff. The room is clean and new. Will choose again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at this hotel. I was pleasantly surprised. Room is quite spacious. Breakfast was very good. The young fellow looking after it does a great job
Stayed 1 night in Mar 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
Comfortable beds, clean room. Good!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Valerie

Check in seamless. Room clean. Easy to find despite error on goggle maps part. Look forward to another visit.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Check in was very friendly and efficient. Clean facilities
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eugene

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
all in all friendly, helpful and professional staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Second time here. Staff and facility are fantastic.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Tammie

Liked: Cleanliness, staff & service
Staff were friendly. Beds were comfortable. Room was clean but old, dark and dingy. Definitely needs an update. We were very disappointed in our room as we had reserved a city view room and all we looked at was the back of 2 buildings. I would not stay here again, nor would I recommend it to anyone
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel, upgrades are very nice.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Stephen

Disliked: Amenities
Amenities were not great. Building was only okay. Room was clean enough. Booked a "mountain view" room... the view was a parking lot and KFC. Won't stay here again unless it's cheaper. Worth about $75 less than we paid.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
The Room was fine, no complementary water bottles. Staff very polite and helpful.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Good recommendation

Good place to stay. Staff were helpful and ce trail location to where we wanted to be.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great amenities. This Best Western is a good property. Just wish it had a pool than it would be perfect.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable, clean and safe hotel Well done
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westerly is conveniently located, I had a handicap room which was spacious and well equipped. It was clean and comfortable. The breakfast was very good.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Divya

Convenient location decent rooms and breakfast
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Comfort and convenience and pet friendly!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, superb rooms, awesome breakfast.
Stayed 3 nights in Dec 2024