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Western Inn

Property class: 2.5

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Photo gallery for Western Inn

A hotel lobby with a reception desk, a staircase, and a waiting area. - Western Inn (Council Bluffs)
A Western Inn building with a sign, windows, and air conditioning units. - Western Inn (Council Bluffs)
A hotel room with two beds, a desk with a computer, a TV, and a lamp. - Western Inn (Council Bluffs)
A hotel room with a bed, a sofa, a desk, and a window with curtains. - Western Inn (Council Bluffs)
A bathroom with two sinks, a mirror, and a toilet. - Western Inn (Council Bluffs)
Take advantage of free continental breakfast, a library, and a business center at Western Inn. Guests can connect to free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a lamp.

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Council Bluffs, Western Inn is in the suburbs. RailsWest Railroad Museum and Squirrel Cage Jail are cultural highlights, and travelers looking to shop may want to visit Sarpy Mall and Cornhusker Pointe. Check out an event or a game at CHI Health Center Omaha, and consider making time for Henry Doorly Zoo and Aquarium, a top attraction not to be missed. Visit our Council Bluffs travel guide
Map
1842 Madison Ave., Council Bluffs, IA, 51503

What's nearby

  • A large geodesic dome, a zoo with giraffes, and a cityscape in the background.
    Henry Doorly Zoo and Aquarium
    7 min drive - 8.6 miles
  • A city skyline with a prominent skyscraper, a bridge, and various buildings.
    Charles Schwab Field Omaha
    9 min drive - 10.1 miles
  • Bowlero Council Bluffs
    8 min walk - 0.5 miles
  • Creighton University
    9 min drive - 12.0 miles
  • CHI Health Center Omaha
    10 min drive - 10.3 miles

Getting around

  • Omaha Station
    10 min drive
  • Eppley Field Airport (OMA)
    17 min drive

Restaurants

  • Casey's General Store
    6 min walk
  • Starbucks
    7 min walk
  • Casey's
    6 min walk
  • Casey's
    4 min drive
  • McDonald's
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Western Inn pet-friendly?

Yes, Western Inn allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Western Inn?

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Western Inn?

Check-out is at 11 AM.

Where is Western Inn located?

Situated in the suburbs, this hotel is within 3 mi (5 km) of RailsWest Railroad Museum, Methodist Jennie Edmundson Hospital, and Caring For Our Communities In Southwest Iowa. Iowa Western Community College and CHI Health Mercy Council Bluffs are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Western Inn Reviews

5.8

5.6

Cleanliness

5.6

Amenities

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 198 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 191 out of 1001 reviews
Rating 2 - Terrible. 269 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling and had to check in very late. The front desk gentleman was kind and professional. The room I had was spacious, clean, and the bed was comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
Staff was a little impersonal - not unfriendly, but not welcoming either. The check-in process seemed purely transactional. The hotel room itself was in disrepair - exposed carpet tacks; lamps without shades; facial tissue plugging up holes in walls; disconnected smoke alarms. The bed linens were clean, at least.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, clean room, Great bathroom. I enjoyed the breakfast
Stayed 1 night in Oct 2025
Verified review

8/10 Good

The room was clean. Morning coffee was very good! I was pleasantly surprised
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Great hotel and amenities for the price. I will definitely stay there again when in the area.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was very friendly, our room was clean and comfortable. Will definitely stay there again our next trip!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very polite nice and accommodating.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything about it the people the rooms everything was great
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, nice spacious room, very clean, great breakfast, friendly staff, swimming pool was actually open, clean, & warm water, had a guest washer & dryer to use, great experience.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and knowledgeable. Property was very clean and up kept. They had an a very good variety of books to choose from to read as well as travel brochures of local or near by attractions.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Amenities
Worked great for a weekend get away at the Zoo, decent pool for our daughter, clean room & sheets. Staff was very accommodating and friendly! We enjoyed our time here
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Room was cheap. Relatively clean. The whole place could use some updating but it was a decent stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Staff was wonderful and the hotel was decent and clean!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great clean & unbeatable price
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The are so very friendly, everytime we come in. Home away from home
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Fast, simple, quiet, don’t have to walk a mile to your room
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Dog friendly.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often. Staff is polite and respectful. Affordable and convenient. -Paul
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is super nice and fast.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

The hotel is in need of cleaning! Rooms are filthy! Broken lamps and dirt sheets! I cannot believe Expedia would have a horrible place like this on their website.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Affordable. Quiet and safe
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness
As cheap hotels go, it was solid. Got a room for the college world series. Beds were comfy, shower was hot, room was clean. My only complaint is that the rooms were very very hot even with the AC on full blast the whole time.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean and quiet
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Property was on the older side, but maintained to a point. It was a good spot to stay for a quick overnight with dog.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Proprietor was pleasant and helpful
Stayed 1 night in May 2025