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Quality Inn & Suites Council Bluffs - Omaha East

Property class: 2.5

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Photo gallery for Quality Inn & Suites Council Bluffs - Omaha East

Pool - Quality Inn & Suites Council Bluffs - Omaha East (Council Bluffs)
A clean, well-lit restaurant with a counter, chairs, and a clock on the wall. - Quality Inn & Suites Council Bluffs - Omaha East (Council Bluffs)
A hotel room with a sofa, ottoman, round mirror, and a bed with a dark headboard. - Quality Inn & Suites Council Bluffs - Omaha East (Council Bluffs)
A hotel lobby with two dark sofas, patterned throw pillows, a patterned carpet, and a staircase leading to another level. - Quality Inn & Suites Council Bluffs - Omaha East (Council Bluffs)
A modern building with a unique architectural design, featuring a covered entrance area and a parking lot. - Quality Inn & Suites Council Bluffs - Omaha East (Council Bluffs)
Consider a stay at Quality Inn & Suites Council Bluffs - Omaha East and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a sofa, ottoman, round mirror, and a bed with a dark headboard.

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Queen Bed, Nonsmoking

A hotel room with a bed, desk, chair, TV, and a window with curtains.

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a patterned carpet.

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a mirror.

Suite, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a TV, a lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Non Smoking

A hotel room with a sofa, ottoman, round mirror, and a bed with a dark headboard.

Business Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Council Bluffs, Quality Inn & Suites Council Bluffs - Omaha East is in the city center. Lake Manawa State Park and Fontenelle Forest reflect the area's natural beauty and area attractions include Henry Doorly Zoo and Aquarium and Holland Performing Arts Center. Looking to enjoy an event or a game while in town? See what's happening at CHI Health Center Omaha or Mid-America Center. Spend some time exploring the area's activities, including golfing. Visit our Council Bluffs travel guide
Map
3537 W Broadway, Council Bluffs, IA, 51501

What's nearby

  • A pedestrian bridge over a river, a tree, and a person walking a dog.
    Bob Kerrey Pedestrian Bridge
    5 min drive - 2.2 miles
  • Tom Hanafan River's Edge Park
    14 min walk - 0.8 miles
  • Harrah's Council Bluffs Casino
    2 min drive - 0.9 miles
  • Stir Cove
    2 min drive - 0.9 miles
  • Lewis & Clark Landing
    3 min drive - 1.4 miles

Getting around

  • Omaha Station
    7 min drive
  • Eppley Field Airport (OMA)
    18 min drive

Restaurants

  • Hy-Vee Market Grille
    3 min drive
  • Raising Cane's Chicken Fingers
    3 min drive
  • The Old Mattress Factory Bar And Grill
    3 min drive
  • Mo Fish
    3 min drive
  • Casey's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 25 per week)
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,830 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 25.00 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Quality Inn & Suites Council Bluffs - Omaha East have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites Council Bluffs - Omaha East pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Council Bluffs - Omaha East?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Council Bluffs - Omaha East?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites Council Bluffs - Omaha East located?

Located in the heart of Council Bluffs, this hotel is within 1 mi (2 km) of Tom Hanafan River's Edge Park and Missouri River. Harrah's Council Bluffs Casino and Stir Cove are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Council Bluffs - Omaha East Reviews

4.8

4.4

Cleanliness

4.2

Amenities

5.8

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 77 out of 537 reviews
Rating 8 - Good. 56 out of 537 reviews
Rating 6 - Okay. 85 out of 537 reviews
Rating 4 - Poor. 88 out of 537 reviews
Rating 2 - Terrible. 231 out of 537 reviews

Reviews

Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nive
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Staff & service, amenities
Nice stay and front desk was attentive. Pool was great and rooms were spacious. Hallways do have some smell of smoke.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Rochelle

Disliked: Cleanliness, amenities, property conditions & facilities
I did not feel safe staying here
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was easy and staff was friendly
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Susan

Liked: Staff & service, amenities
Disliked: Cleanliness
The check in process was good. Friendly staff. Pool was ok. Room needed a lot of work. The tub leaked and had mold in caulking. Sheets on bed were dirty
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches all over the room, awful smells, and sketchy people around the area. Staff was nice though.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel for the price. The room was clean snf the staff friendly and helpful.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Isiah

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was in condition
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Don Smith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Omaha trip

Staff very friendly and helpful. Great location,near casinos and restaurants.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Heather

Liked: Staff & service, amenities, property conditions & facilities
Front desk was awesome and was so helpful! Rooms were clean, the property was quiet. This location is probably now in my top two when we come and visit.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Tom

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel experience I’ve ever had. Everything felt dirty. Sheets and towels were stained. Couldn’t get water hot in room. Was worried there was bed bugs just by the looks of everything else (luckily I did not see any). I did not feel very safe or that my car wouldn’t be broken into. Thankfully I made it out unscathed but was looking forward to leaving the whole time.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Johan

Disliked: Cleanliness, amenities, property conditions & facilities
Location is very convenient, though despite its low price, it is still likely overvalued; area doesn't feel very safe, rooms are noisy and dirty. Do yourself a favor and spend up for a better hotel
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to stay here due to inflated CWS prices. It’s old and run down. Hard to pay $300 for a run down place. But the staff were super welcoming.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Stephen

Liked: Amenities, property conditions & facilities
When you walk into the office it reeks of incense. They really overdid it. You can even smell incense down the hallway and in your room. The room was somewhat clean. There was some stains on the bed. Black spots which could have possibly been bed bug spots. The TV didn't work. The breakfast was okay. The Belgian waffles tasted better than the American inn by Wyndham on 97th and Dodge. The hot food included hard boiled eggs and cold sausage. The coffee was good it was Folgers. I will never stay there again just because of the smell. Other than that everything was okay. If I was to suggest this hotel I would suggest getting a room on the second or third floor
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort
Thare was a dog in the room above us barking the beding was every shad of whit to gray holes in the wall looked like they were fixed by a 7 year old the water pressure was extreamly weak and for two people occupancy they had one wash cloth the pool area was vary unkept we stayed that night and left the next morning did not stay the second night vary disappointed
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Scary not for the weak

Lots of sketchy people. Nice good men who work at the desk.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Laura

Liked: Cleanliness, room comfort

Decent, shower doesn’t work properly

Place looks a little sketchy from the outside but the inside is better. Room was clean but shower didn’t seem to provide anything but the hottest shower setting or the coldest shower setting. Works for one night.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Erin

Disliked: Cleanliness

Not a safe place to stay

Strung out/high people laying on sidewalk of building. Sink was dirty. Splattered and dried paint all over bathroom. We left. I didn’t feel safe staying there.
Stayed 1 night in May 2025
Verified review

6/10 Okay

William

Liked: Cleanliness
The stay was okay. Rooms are clean. Mo maid service for four days. No elevator for two story walk up. Breakfast was served not gond of boiled eggs four days in a roll. Pool area was in door snd towels available. We were always asked if we needed more food or anything else. Just not fond of the eggs and stairs with all our luggage.
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in, got food and then went into the room. Outlet plates were cracked making a hazard for our kids. The room was dirty and the whole hotel smelled like cigarettes. We took a look at the mattress and it was disgusting. We finished our meal and checked out and went elsewhere. Was not comfortable having myself or my family stay.
Disgusting mattress
Broken/dated plates
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

William

Liked: Staff & service
This appears to be an older property that needed much repair. Cleanliness appeared okay for an older property but there was broken trim and some signs of mold and water damage in the bathroom. The staff was very courteous and helpful but the hotel is in a seemingly rough area that some would most likely classify as somewhat of an unsafe area based on people observed in the area. I am a retired Marine Corps Officer with an extensive security background and would not recommend to my family.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE! Don't Recommend at all!!!!!!!

When we got there, you could tell it was kind of sketchy from the neighborhood. Then the lobby door was locked. It was at least 5 full minutes and a phone call from me and another person till it was unlocked. Check in went smoothly. The building though is dingy and dirty. All of the hallways smelled like cigarettes and weed, even though it was a non-smoking building. There was no elevator to the second floor. The room itself was dirty and gross. The shower had mold in it, the wallpaper was torn and peeling from what looked like an animal scratching it. The mattresses were dingy but the sheets were clean. The light by the door didn't work and when we told management he just shrugged and blamed "bad wiring". The fridge worked but had major ice buildup. The microwave was completely broken and the manager brought up a new one, but that one was dirty. The bathroom fan didn't work at all and neither did the second sink. There were sketchy looking people constantly coming in and out of the building, hanging out by the door and smoking. We were accosted by random guys a couple times. Saturday night they had a "wedding party" in the basement that was sooo loud it shook the whole building. I complained and they said the party was going to last all night and they would have them shut the basement door. I'm guessing others complained also because it was over before 10 pm. there's more but I'm out of space. In 43 years of life this is the 3rd worst hotel I've stayed in.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Pauline

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a bit dirty and smelled of smoke. Had a dirty hand towel, towels were very worn and thin. Very much outdated, in my opinion needs a great bit of work. Bed cover had small burn holes. Sheets were clean, pillows a bit small. All in all it served the purpose for a good sleep and a hot shower.
Stayed 1 night in Jun 2026