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Best Western Crossroads Of The Bluffs

2.5 star property
Best Western Crossroads Of The Bluffs puts travelers minutes from Henry Doorly Zoo and Aquarium, with convenient to-go breakfast to start the day right

Choose dates to view prices

Photo gallery for Best Western Crossroads Of The Bluffs

Indoor pool - Best Western Crossroads Of The Bluffs (Council Bluffs)
Lobby sitting area - Best Western Crossroads Of The Bluffs (Council Bluffs)
Lobby sitting area - Best Western Crossroads Of The Bluffs (Council Bluffs)
Exterior - Best Western Crossroads Of The Bluffs (Council Bluffs)
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub - Best Western Crossroads Of The Bluffs (Council Bluffs)
The hotel's location makes exploring Omaha easy. Travelers love the practical amenities - free in-room WiFi for planning, an on-site gym, and laundry facilities for comfort. Staff members earn praise for their helpful service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Jetted bathtub
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

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About the neighborhood

Located in Council Bluffs, Best Western Crossroads Of The Bluffs is near the airport. Joe's Karting and Back-to-the River Trail are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Crossroads Mall and Westroads Mall. Check out an event or a game at CHI Health Center Omaha, and consider making time for Henry Doorly Zoo and Aquarium, a top attraction not to be missed. Visit our Council Bluffs travel guide
Map
2216 27th Ave, Council Bluffs, IA, 51501

What's nearby

  • Henry Doorly Zoo which includes zoo animals
    Henry Doorly Zoo and Aquarium
    5 min drive - 4.0 miles
  • Horseshoe Council Bluffs
    16 min walk - 0.9 miles
  • Mid-America Center
    19 min walk - 1.0 mile
  • Joe's Karting
    3 min drive - 1.6 miles
  • CHI Health Center Omaha
    8 min drive - 5.3 miles

Getting around

  • Omaha Station
    7 min drive
  • Eppley Field Airport (OMA)
    13 min drive

Restaurants

  • Hy-Vee Market Grille
    6 min drive
  • Pilot Travel Centers
    3 min walk
  • Sapp Bros. Travel Center
    4 min walk
  • Casey's
    4 min drive
  • Casey's
    4 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near Henry Doorly Zoo and Aquarium
Take advantage of free to-go breakfast, laundry facilities, and a gym at Best Western Crossroads Of The Bluffs. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, free newspapers, and a vending machine
  • Meeting rooms, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 107 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

Is Best Western Crossroads Of The Bluffs pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 20 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Crossroads Of The Bluffs?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Crossroads Of The Bluffs located?

Situated near the airport, this hotel is within 1 mi (2 km) of Horseshoe Council Bluffs and Mid-America Center. Joe's Karting and Western Historic Trails Center are also within 3 mi (5 km).

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Reviews

Best Western Crossroads Of The Bluffs Reviews

7.6

Good

7.6

Cleanliness

8.4

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

Reviews

10/10 Excellent

Elio

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were traveling through and booked a room. Very comfortable beds.
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy access to room from the parking lot
Stayed 1 night in Nov 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay for the money!

Staff is polite and friendly, beds are pillow top and dreamy, super HUGE pool heated to 78 degrees F and super CLEAN! Awesome location close to EVERYTHING!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jena

Liked: Cleanliness
Potentially one of the most cost efficient for the pool and breakfast!! Thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds, nice TV with good channel selection, nice room, clean, quiet, close to food.
Stayed 1 night in Aug 2025

8/10 Good

Robyn

Liked: Staff & service
Disliked: Amenities
This location needs a makeover, carpet in hallways has rolls which makes for a tripping hazard. Friendly staff, nice welcoming lobby.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities
Front desk staff was great
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Very polite staff and was greatbfor what we needed. Would stay again.
Stayed 1 night in Jun 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating with our needs.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Reception was very friendly and professional. The motel is very clean, The beds are soft and the towels and sheets are very nice. Great motel for a reasonable price.
Stayed 1 night in Jun 2025

8/10 Good

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Appears to have been recently upgraded. Was a good stop on a 2 day drive.
Stayed 1 night in Aug 2025

10/10 Excellent

McCall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

Big pool area. Clean. Great price
Stayed 2 nights in Jul 2025

10/10 Excellent

Pati

Liked: Cleanliness, amenities
Friendly staff. Clean and comfortable. Good breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, nice breakfast, but the building needs elevator & remodeling.
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We checked out of our hotel early morning only to find out our baseball game was delayed a few hours, they let us go back to our room! Their pool was nice! Their breakfast spread was awesome, the lady was so nice and was always checking to see if anything needed refilled or if anyone needed help.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean. Room was very clean and comfortable! Staff was very friendly and welcoming. Will definitely stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean. Would stay again
Stayed 3 nights in Mar 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff clean place and good breakfast
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and tons of restaurants were very close.
Stayed 1 night in Jul 2023

10/10 Excellent

carlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub. Great pool area. Friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

LILLIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff on checkin.
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very nice and clean. Didn't like the dogs onsite alot of barking..
Stayed 3 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool area was wonderful
Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was good, room was old but clean. Issue with the bathroom as was difficult to start and stop the water stream. For the price can’t complain much.
Stayed 2 nights in Jun 2025