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Best Western Crossroads Of The Bluffs

2.5 star property
Hotel in Council Bluffs with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Exterior
Indoor pool
Lobby sitting area
The hotel's location makes exploring Omaha easy. Travelers love the practical amenities - free in-room WiFi for planning, an on-site gym, and laundry facilities for comfort. Staff members earn praise for their helpful service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Jetted bathtub
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2216 27th Ave, Council Bluffs, IA, 51501

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Ameristar Casino Hotel at Council Bluffs - 4 min drive - 2.5 miles
  • Harrah's Council Bluffs Casino - 5 min drive - 3.3 miles
  • Henry Doorly Zoo and Aquarium - 6 min drive - 4.0 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪TravelCenters of America - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near Henry Doorly Zoo and Aquarium
Take advantage of free to-go breakfast, laundry facilities, and a gym at Best Western Crossroads Of The Bluffs. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, meeting rooms, and smoke-free premises
  • A vending machine, a banquet hall, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 107 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

Is Best Western Crossroads Of The Bluffs pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 20 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Crossroads Of The Bluffs?

Self parking is free at this property.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Crossroads Of The Bluffs?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Crossroads Of The Bluffs located?

Situated near the airport, this hotel is within 1 mi (2 km) of Horseshoe Council Bluffs and Mid-America Center. Joe's Karting and Lake Manawa State Park are also within 3 mi (5 km).

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Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds, nice TV with good channel selection, nice room, clean, quiet, close to food.
Stayed 1 night in Aug 2025

8/10 Good

Vonetta

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Comfortable. Nice room. Friendly staff. Pretty good breakfast. Would definitely stay again.
Stayed 2 nights in Aug 2025

6/10 Okay

Bradly

Liked: Staff & service, amenities
Dated but not terrible. Staff was friendly and the room was decent. Would stay again if in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Fiorangelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but everything was clean. Front desk staff were very kind and checkin was quick. Just off the interstate and near fuel and food. Plenty of parking for truck and trailer. Will definitely stay here again on my way back home.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable although showing some age. Comfortable mattress. Very adequate breakfast. Price was right!
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating with our needs.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Very polite staff and was greatbfor what we needed. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Reception was very friendly and professional. The motel is very clean, The beds are soft and the towels and sheets are very nice. Great motel for a reasonable price.
Stayed 1 night in Jun 2025

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Best stay in my 3,900 mile trip
Stayed 1 night in May 2025

10/10 Excellent

Pati

Liked: Cleanliness, amenities
Friendly staff. Clean and comfortable. Good breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Suzanne

For a one night stay it was okay
Stayed 1 night in Jun 2025

8/10 Good

Abbas

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for overnight crashing
Stayed 1 night in May 2025

6/10 Okay

Jeremiah

Liked: Cleanliness, staff & service
Relatively clean, the pool had some small rocks in it and my boy ended up slicing his foot open. The lady at the front desk was very nice and provided a first aid kit. Just was a little upset about how the pool even had some small rocks in it in the first place. Room was clean, huge continental breakfast was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property near NE and IA
Stayed 2 nights in Jun 2025

8/10 Good

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, nice breakfast, but the building needs elevator & remodeling.
Stayed 1 night in Jun 2025

10/10 Excellent

Vinai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Jun 2025

8/10 Good

TB

Breakfast is not much, actually it's not even worth the money they ask for. For the rest the place is ok, the room was clean. Had to fill extra form and the cc got blocked for 5 workdays; not much of a customer friendly place , all in all. But for a night stay it was ok.
Stayed 1 night in Jul 2025

6/10 Okay

Jacqueline

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was good, room was old but clean. Issue with the bathroom as was difficult to start and stop the water stream. For the price can’t complain much.
Stayed 2 nights in Jun 2025

8/10 Good

Theodore

Very
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The room was fine but at check in the desk attendent told us the pet fee is **$80** PER PET. We paid $100 as the base room rate and they wanted an $80 pet fee! That's the highest I've ever heard of in 4 years of traveling all over the US and Canada with my 7 lb dog. My husband expressed his disbelief at the desk and from what I can see on our credit card statement it appears the employee only ended up processing a $20 pet fee. I appreciate that the fee was apparently negotiable, but it certainly felt like we were being ripped off.
Stayed 1 night in Aug 2025

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