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Best Western Crossroads Of The Bluffs

2.5 star property
Best Western Crossroads Of The Bluffs puts travelers minutes from Henry Doorly Zoo and Aquarium, with convenient to-go breakfast to start the day right

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Photo gallery for Best Western Crossroads Of The Bluffs

Indoor pool - Best Western Crossroads Of The Bluffs (Council Bluffs)
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub - Best Western Crossroads Of The Bluffs (Council Bluffs)
Lobby sitting area - Best Western Crossroads Of The Bluffs (Council Bluffs)
Exterior - Best Western Crossroads Of The Bluffs (Council Bluffs)
Lobby sitting area - Best Western Crossroads Of The Bluffs (Council Bluffs)
The hotel's location makes exploring Omaha easy. Travelers love the practical amenities - free in-room WiFi for planning, an on-site gym, and laundry facilities for comfort. Staff members earn praise for their helpful service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(40 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Council Bluffs, Best Western Crossroads Of The Bluffs is near the airport. Fox Run Golf Club and Back-to-the River Trail are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cornhusker Retail Center and Crossroads Mall. Check out an event or a game at CHI Health Center Omaha, and consider making time for Henry Doorly Zoo and Aquarium, a top attraction not to be missed. Visit our Council Bluffs travel guide
Map
2216 27th Ave, Council Bluffs, IA, 51501

What's nearby

  • Henry Doorly Zoo and Aquarium
    Henry Doorly Zoo and Aquarium
    5 min drive - 4.4 miles
  • Horseshoe Council Bluffs
    16 min walk - 0.9 miles
  • Mid-America Center
    19 min walk - 1.0 mile
  • Joe's Karting
    3 min drive - 1.6 miles
  • Charles Schwab Field Omaha
    7 min drive - 5.9 miles

Getting around

  • Omaha Station
    7 min drive
  • Eppley Field Airport (OMA)
    13 min drive

Restaurants

  • Hy-Vee Market Grille
    6 min drive
  • Sapp Bros. Travel Center
    4 min walk
  • Pilot Travel Centers
    3 min walk
  • Casey's
    4 min drive
  • Casey's
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Is Best Western Crossroads Of The Bluffs pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 20 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Crossroads Of The Bluffs?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Crossroads Of The Bluffs located?

Situated near the airport, this hotel is within 1 mi (2 km) of Horseshoe Council Bluffs and Mid-America Center. Western Historic Trails Center and Lake Manawa State Park are also within 3 mi (5 km).

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Reviews

Best Western Crossroads Of The Bluffs Reviews

7.6

Good

7.6

Cleanliness

8.2

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 365 out of 1023 reviews
Rating 8 - Good. 311 out of 1023 reviews
Rating 6 - Okay. 159 out of 1023 reviews
Rating 4 - Poor. 92 out of 1023 reviews
Rating 2 - Terrible. 96 out of 1023 reviews

Reviews

Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained for an older property. Pool area was quite nice!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Preethi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable beds. Breakfast was very good. Would highly recommend this place.
Stayed 1 night in May 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay for the value. We arrived, close to midnight, and found a room that allowed pets. The front desk man was very friendly and helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very big!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service
Our room was very clean. Beds were comfortable. It’s an older facility. Breakfast was very good and presented very well. Very kind staff
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. The staff was helpful and friendly. The room was spacious and beds comfortable.
Stayed 1 night in May 2026
Verified

8/10 Good

Donna

Liked: Staff & service
Room was kind of clean but hallways and stairs were unkept. No ice machine on second floor. Staff was great and breakfast was good. Would stay again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are fabulous breakfast is good
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jun 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, quick and easy check in, very good breakfast and was accommodating to pets, also easy to find and easy access.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offerings were amazing to say the least,staff was amazing the whole daning room area was superb
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very updated and clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. Good place to stay for the price.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hot tun in this hotel and the pool was very nice.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rachel

Liked: Staff & service
I’m a stickler when it comes to rating hotels. I worked in a corporate setting for the hospitality industry for 30 years. My expectations are high. Your front desk staff and breakfast attendants were great. The bedding - perfect! Public area was really nice. Constructive criticism…. Exterior gardens need attention (remember this is your guest’s 1st impression), 2 of our gstrm doors did not automatically close (not ok), broom the dust away from the edges of the corridors so the vacuums can get to it, get an ice machine on 2nd floor. THANKS!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was super friendly and accommodating to my needs. The room was clean. The bed was really comfortable. The dining area was spacious and the breakfast was fresh and delicious. I highly recommend this hotel. If im back in that area i will definitely book again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities
The woman at check in was super friendly and helpful. The rooms was nice and spacious. My kids enjoyed the large heated pool and we enjoyed the fitness center. Breakfast had a good variety of foods for everyone's palate.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elio

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large spread for breakfast, clean rooms, friendly, the hotel has a weird layout, and the inner rooms have a view of the pool, but definitely would stay again. HAS 18 WHEELER PARKING!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were traveling through and booked a room. Very comfortable beds.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay for the money!

Staff is polite and friendly, beds are pillow top and dreamy, super HUGE pool heated to 78 degrees F and super CLEAN! Awesome location close to EVERYTHING!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds, nice TV with good channel selection, nice room, clean, quiet, close to food.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
My room was huge, clean, and I loved everything about it!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy access to room from the parking lot
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities
Front desk staff was great
Stayed 1 night in Jul 2025