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Best Western Crossroads Of The Bluffs

2.5 star property
Hotel in Council Bluffs with free breakfast and a fitness center

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Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Indoor pool
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Jetted bathtub
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2216 27th Ave, Council Bluffs, IA, 51501

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Ameristar Casino Hotel at Council Bluffs - 4 min drive - 2.5 miles
  • Harrah's Council Bluffs Casino - 5 min drive - 3.3 miles
  • Henry Doorly Zoo and Aquarium - 6 min drive - 4.0 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Travelcenters Of America - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Casey's - ‬4 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near Henry Doorly Zoo and Aquarium
Take advantage of free to-go breakfast, laundry facilities, and a gym at Best Western Crossroads Of The Bluffs. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, a 24-hour front desk, and free newspapers
  • A banquet hall, meeting rooms, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 107 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

Is Best Western Crossroads Of The Bluffs pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Crossroads Of The Bluffs?

Self parking is free at this property.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Crossroads Of The Bluffs?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Crossroads Of The Bluffs located?

Situated near the airport, this hotel is within 1 mi (2 km) of Horseshoe Council Bluffs and Mid-America Center. Joe's Karting and Western Historic Trails Center are also within 3 mi (5 km).

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Best Western Crossroads Of The Bluffs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Very polite staff and was greatbfor what we needed. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Best stay in my 3,900 mile trip
Stayed 1 night in May 2025

8/10 Good

Abbas

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for overnight crashing
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very nice and clean. Didn't like the dogs onsite alot of barking..
Stayed 3 nights in May 2025

8/10 Good

Donald

Located in an industrial area with lots of big trucking.
Stayed 2 nights in May 2025

10/10 Excellent

carlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub. Great pool area. Friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean. Would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly. Typical for properties of this type.
Stayed 1 night in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean. Room was very clean and comfortable! Staff was very friendly and welcoming. Will definitely stay again!
Stayed 2 nights in Jan 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great with so many areas to sit and visit or to play cards. The rooms were updated and clean. The staff was so nice and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean

2/10 Terrible

Adeline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. Falling apart. Dirty. Dim lit
Stayed 1 night in Apr 2025

10/10 Excellent

Les

Great rate, friendly staff.
Stayed 5 nights in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
The rooms were nice and clean. The pool area was fun and very unique. The breakfast was very nice. The lack of an elevator was a problem. And being next to a huge truck stop was an issue for noise and feeling safe walking to the near by places to eat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Continental Breakfast

Very nice breakfast bar.
Stayed 1 night in Nov 2024

2/10 Terrible

Brittney

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled terrible like cigarettes the cubbard was broken and coming off the wall the table leg was broken it had a weird feeling we ended up not stay and finding a new hotel room
Stayed 1 night in Apr 2025

10/10 Excellent

LILLIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff on checkin.
Stayed 1 night in Aug 2024

10/10 Excellent

jospeh

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to Right off the highway
Stayed 1 night in Nov 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff clean place and good breakfast
Stayed 2 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool area was wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, friendly staff, close to where I was going and reasonable.
Stayed 3 nights in Sep 2024

4/10 Poor

Stephanie

Disliked: Staff & service, amenities, property conditions & facilities
This hotel was not up to date the bed was not comfortable. I booked a room with 2 queen beds and got a tiny room with 2 full beds. I would not recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024