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The Londoner Hotel

5.0 star property
Luxury Cotai hotel connected to a shopping center, steps from Cotai Strip

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Photo gallery for The Londoner Hotel

Interior
4 outdoor pools
Lobby sitting area
4 outdoor pools
Porch

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Spa

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Victoria Suite

Victoria Suite | Minibar, in-room safe, individually decorated, desk

Victoria Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Flat-screen TV
Separate bedroom
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Louis Suite

75-inch flat-screen TV with digital channels, TV

Louis Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Flat-screen TV
Separate bedroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

The Parisian Macao

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9.0 out of 10, Wonderful, 1,317 reviews
The Parisian Macao

About the neighborhood

Map
Estrada do Istmo. s/n Cotai, Macau SAR, Cotai, P.R. China

What's nearby

  • The Londoner Macao Casino - 1 min walk - 0.0 miles
  • Cotai Strip - 2 min walk - 0.1 miles
  • Venetian Macao Casino - 3 min walk - 0.2 miles
  • Eiffel Tower at The Parisian Macao - 5 min walk - 0.3 miles
  • City of Dreams - 6 min walk - 0.4 miles

Getting around

  • Cotai East Station - 9 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 7 min drive

Restaurants

  • ‪The Manor 雅舍 - ‬4 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬6 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬4 min walk
  • ‪TDR - ‬3 min drive

About this property

The Londoner Hotel

Luxury hotel near Cotai Strip
Located close to Eiffel Tower at The Parisian Macao and Venetian Macao Casino, The Londoner Hotel provides a free breakfast buffet, a free roundtrip airport shuttle, and a shopping mall on site. Treat yourself to a Thai massage at the onsite spa. Be sure to enjoy a meal at any of the 19 on-site restaurants. In addition to 3 coffee shops/cafes and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • 4 outdoor pools
  • Free self parking
  • Limo/town car service, multilingual staff, and concierge services
  • A gift shop, wedding services, and a porter/bellhop
Room features
All 594 individually decorated rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
Other amenities include:
  • Highchairs, baby baths, and children's dinnerware
  • Bathrooms with designer toiletries and separate tubs/showers
  • 75-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 1:00 PM
  • 19 restaurants
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • Couples/private dining

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Full-service spa
  • Shopping mall

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference center (1,152 square feet of space)

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 38 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Londoner Hotel Hotel
The Londoner Hotel Cotai
The Londoner Macao Hotel
The Londoner Hotel Hotel Cotai

Frequently asked questions

Does The Londoner Hotel have a pool?

Yes, this property has 4 outdoor pools.

Is The Londoner Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Londoner Hotel?

Self parking is free at this property.

What time is check-in at The Londoner Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Londoner Hotel?

Check-out is at 11:00 AM.

Does The Londoner Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11:00 AM–9:00 PM at scheduled times.

Where is The Londoner Hotel located?

Situated near the airport, this luxury hotel is steps from Cotai Strip and Venetian Macao Casino. Eiffel Tower at The Parisian Macao and teamLab SuperNature Macao are also within 15 minutes. Cotai East Station is 9 minutes by foot and East Asian Games Station is 15 minutes.

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The Londoner Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 29 reviews
Rating 8 - Good. 1 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel experience

The hotel is clean and spacious All staffs are nice, friendly and helpful Hotel location is convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️
Stayed 5 nights in May 2025

10/10 Excellent

Wenjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale hotel with private butler service. Exceptional!😀😀
Stayed 1 night in Dec 2024

10/10 Excellent

ilseung

Liked: Cleanliness, staff & service, property conditions & facilities
Best of best
Stayed 3 nights in Nov 2024

10/10 Excellent

Kat Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrate birthday with my sister

Prefect and good service hotel in the world
Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Kwong Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Jul 2024

10/10 Excellent

Yuen Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿飲食非常好，房隔音可以有改善
Stayed 1 night in Apr 2025

10/10 Excellent

Hualong

Stayed 1 night in Apr 2025

10/10 Excellent

zhongying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

YOUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SEONGLIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHULJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kuochiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

SUHUA

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in May 2024

8/10 Good

Kwong Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ngai Chuen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ho Yuen

Stayed 1 night in Apr 2024

10/10 Excellent

CHAILAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體體驗極佳

衷心地謝謝倫敦人酒店禮賓服務的貼心安排，同時感謝從機場接機開始、到直接在華庭完成退房整個過程中服務我們的所有先生女士們。這趟入住的整體體驗只能說再好不過了，很期待下一次的造訪！
Stayed 1 night in Feb 2024

10/10 Excellent

Feng Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超級讚的一間飯店👍

這是我旅遊至今、遇過服務最到位的一間飯店.住宿期間真的讓人非常開心且難忘
Stayed 1 night in Jan 2024

10/10 Excellent

Hatsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の設備、清潔さ、すべてのスタッフのホスピタリティ、ラウンジでの飲食すべてが完璧でした。今すぐもう一度行きたいくらいです。これまで体験したホテル滞在のうちで一番満足と言っていいくらいです。ありがとうございました。
Stayed 2 nights in Nov 2023

10/10 Excellent

Kat Wing

Stayed 2 nights in Jul 2023