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L’OCCITANE Themed Stay

Property class: 4.5

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Photo gallery for L’OCCITANE Themed Stay

A lobby with a modern design, featuring a seating area with chairs and tables, a bar area, and a decorative floor pattern. - L’OCCITANE Themed Stay (Cotai)
A spacious lobby with a reception desk, a decorative floral arrangement, and a modern chandelier. - L’OCCITANE Themed Stay (Cotai)
A hotel corridor with a patterned carpet, blue armchairs, and a table with a vase. - L’OCCITANE Themed Stay (Cotai)
A modern bathroom with green-tiled walls, multiple mirrors, and a patterned floor. - L’OCCITANE Themed Stay (Cotai)
A large indoor swimming pool with a high ceiling and skylight, surrounded by lounge chairs and a tiled floor. - L’OCCITANE Themed Stay (Cotai)
Located close to Cotai Strip and Venetian Macao Casino, L’OCCITANE Themed Stay provides a free daily manager's reception, a shopping mall on site, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi and a bar are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for L'OCCITANE Deluxe Room - King

A modern hotel room with two beds, a desk, a chair, and a large window with curtains.

L'OCCITANE Deluxe Room - King

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for L'OCCITANE Deluxe Room - Twin

A hotel room with two beds, a desk, a chair, a large painting on the wall, and a window with curtains.

L'OCCITANE Deluxe Room - Twin

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for L'OCCITANE Deluxe Room - Studio

A hotel room with two beds, a desk, a chair, a large painting on the wall, and a window with curtains.

L'OCCITANE Deluxe Room - Studio

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for L'OCCITANE Suite - King

A modern hotel room with two beds, a desk, a chair, and a large window with curtains.

L'OCCITANE Suite - King

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for L'OCCITANE Suite - Twin

A modern hotel room with a sofa, armchair, and a dining table.

L'OCCITANE Suite - Twin

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Cotai, L’OCCITANE Themed Stay is connected to a shopping center. The House of Dancing Water and teamLab SuperNature Macao are cultural highlights, and some of the area's landmarks include Taipa Village and Eiffel Tower at The Parisian Macao. Looking to enjoy an event or a game while in town? See what's happening at Macau East Asian Games Dome or Cotai Arena. Visit our Cotai travel guide
Map
LISBOETA MACAU, RUA DA PATINAGEM, Cotai, 999078

What's nearby

  • A nighttime cityscape with illuminated buildings and a tree-lined foreground.
    Cotai Strip
    17 min walk - 0.9 miles
  • The Venetian Hotel with a prominent tower and a bridge.
    Venetian Macao Casino
    2 min drive - 1.3 miles
  • Taipa Village
    9 min walk - 0.5 miles
  • The House of Dancing Water
    17 min walk - 0.9 miles
  • City of Dreams
    17 min walk - 1.0 mile

Getting around

  • East Asian Games Station
    9 min walk
  • Zhuhai Station
    19 min drive
  • Macau Intl. Airport (MFM)
    11 min drive

Restaurants

  • Gourmet Pavilion
    3 min walk
  • Koufu 口福
    13 min walk
  • 淳 Chún
    11 min walk
  • McDonald's
    13 min walk
  • Jin Yue Xuan (金悅軒)
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily Cantonese breakfast available 7:00 AM to 10:30 AM for a fee: HKD 83 for adults and HKD 83 for children
  • 3 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • ONE SHOT
  • ROYAL PALACE
  • Signature Noodles
  • STANLEY'S CAFÉ

Things to do

  • Designer stores
  • Indoor pool
  • Shopping mall

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 460 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for Cantonese breakfast: approximately HKD 83 for adults and HKD 83 for children
  • Rollaway bed fee: HKD 460 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does L’OCCITANE Themed Stay have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–6:00 PM.

Is L’OCCITANE Themed Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at L’OCCITANE Themed Stay?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at L’OCCITANE Themed Stay?

Check-out is at 11:00 AM.

Where is L’OCCITANE Themed Stay located?

Situated near the airport, this luxury hotel is within 1 mi (2 km) of Taipa Village, Cotai Strip, and Venetian Macao Casino. Macau East Asian Games Dome and City of Dreams are also within 15 minutes. East Asian Games Station is 9 minutes by foot and Cotai East Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

L’OCCITANE Themed Stay Reviews

7.8

Good

8.4

Cleanliness

7.0

Amenities

7.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 19 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 13 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place,close to the Lisboa hotel too
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sleep well, very comfortable ^_^
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is OK for this hotel and just the location and transport not so convienient.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room is clean, smell of smoke when first time get in however.
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness
Low value for money
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
We stayed in the suite which is the largest room at the end of the floor but unfortunately besides for being large there is absolutely nothing going for it. 1. The toilet smelled like pee even after cleaning the next day (we stayed 2 nights), I suspect it’s the drains. 2. The water drained very very slowly in the shower. 3. Even though its a fairly new hotel, it’s already dated and kinda dirty. There were stains on the mini bar counter top, the door handle to the bedroom fell off and we had to pop it back in ourselves. 4. Mini bar was almost non existent, only provided English Breakfast Tea, Jasmine Tea and instant coffee. Most hotels provide a Nestle Cafe coffee pod machine now days, not this one, only crappy instant coffee. 5. The water temperature in the shower was almost non adjustable!! It stayed at the same temperature even when I turned the temperature to cold because I like to take cold showers and I wasn’t able to because it went right back to original temperature. It would also periodically spurt out cold water for seconds during the shower, this happened around 10 times. 6. Contact staff from the hotel is completely uneducated in hotel layouts. The original room I booked was a different room type, I always request via Hotel.com messaging for a room away from elevators due to noise, their staff replied me only to say it’ll be depending on availability at check in. Only to find out at check in that particular room type is situated across from the elevators.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is VERY FAR away from the main areas of other hotels, and transportation is very inconvenient, shuttle buses to the main areas of Macau are very seldom. The hotel relied on check-in counters of the same group, there were only 3 check-in counters for all 3 hotels. I arrived at 9:45 pm on a Friday night and had to queue up (standing!!!) for 75 mins for checking in. EVERYONE in the hotel lobby was exhausted and impatient. There were impatient guests yelling at the check-in counter, the front desk staff were helpless, and the hotel management did nothing to handle the situation. The room numberings were all in a mess, My room number is 1230 and the room is not arranged according to the number order. Strange enough, 1230 is NOT close to 1229, and there was no signage showing how to reach the room. During checkout, the lobby is filled with people AGAIN, Again, the management seems to take no notice of this situation leaving their guests to wait, and shouting and kids running around in the lobby. The housekeeping of the hotel is generally good, the room is tidy and clean. And the toiletries are of very good quality. I have expectations of the brand L'Occitane, however, the hotel management give it a bad name. I will never go to this hotel again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店及商場都很好，娛樂設施亦很多樣化，只是有些難找的士。
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
部屋もベッドも広く、キレイに清掃も行き届いており、アメニティもロクシタンで、バスタブもあるので、ゆっくりお風呂に入る事が出来快適でした。 朝食は３つのレストランから選べるスタイルで、中華2ヶ所、西洋1ヶ所でした。 中華を選びましたが、品揃えもいろいろあり、特にスタンレーレストランの炒飯がとても美味しかったです。 300HKDのバウチャーをチェックイン時にいただけるので、この3ヶ所のレストラン、または隣りのショッピングセンターの2階にあるLINE FRIENDSのCAFE&BISTROでも使用する事が出来(セット料理除く)、 お店の雰囲気と料理は全てLINE FRIENDSのキャラクターがモチーフになっていて、ブラウンのチーズバーガーとポテトフライ、サリーちゃんのチョコレートロールケーキのセットがとても美味しかったので、次の日も行きました。 このバウチャーがアルコールやソフトドリンクまた単品料理に使えるので、とても重宝しました。 1階に公式キャラクターショップもありグッズを購入する事も出来ますが、紙袋をお願いすると1HKDと言われ、この日はモロゾフの紙袋に入れようとしてくれたので(笑) お断りしました。 カジノは道を渡った反対側のホテルしかないので、お隣りにLINE FRIENDSのホテルもあり、室内プレイグラウンドもあるので、子供連れのお客さんが多い印象でした。 それから流行っているのか、コーヒーショップが沢山ありました。 カジノまでは徒歩数分のホテル、またはシャトルバスでMGMまで乗せてくれますが、 前日は行き帰り乗れたのに、次の日MGMからの帰りは、MGMのカードホルダーだけしか御乗車いただけませんと急に言われたので、そこだけがとても不満でした。 因みにシャトルバスは9人乗りです。 MGMはいろんな種類の中華パンや、タピオカミルクティーや違うドリンクを無料で飲食出来ますし、会員サービスで様々な軽食もとれるので、特にタピオカミルクティーは女性に大人気でした。 ロクシタンホテルは立地はやや不便、橋からの無料シャトルバスも隣りのホテルまでなどですが、この価格でこのサービスは大変満足でした。 楽しいマカオ🇲🇴旅行になりました。 ありがとうございました。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
お部屋は良かったです ゆったり出来ました 毎日、ロクシタングッズの補充があります 無料シャトルは少ないですが香港澳門大橋のマカオ側には出てます マカオ空港にはないのでフェリーターミナルに行くか隣りのグランドリズボアパレスのシャトルに乗るかです タクシーは長蛇の列でした もし、グランドリズボアパレスのシャトルに乗るのであればホテル到着後は西口から出るのが便利と思います 朝食は朝から中華が大丈夫であれば良いと思います 朝食レストランは3箇所あります 1軒はヌードルレストランとありましたので行ってないです スタンレーズカフェの朝食は中華です 玉子料理はゆで卵、パンは3種類くらいありました その他は炒飯、焼きそば、お粥、饅頭、おかずがあり全体では20種類くらいあったと思います もう1軒はスタンレーズのメニューから中華をなくした感じでした いずれもよくあるホテルレストランの朝食の定番のようなライブキッチンで玉子料理を…的なものはありません ショップはありますがハイブランドはありません コンビニはないですがミニスーパーのようなお店があります
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
SPA只提供男性顧客使用，卻沒有在宣傳單上明確告示，到了SPA區，才有一位年長女士態度不佳的表示只服務男性，一副我們很奇特的樣子，讓人感受很差。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
比較的新しいホテルなので、お部屋は清潔感があります。ただし水回りの設備の取り付けが斜めになっていたりと、詰めの甘さを感じる箇所がありました。 シャワーの水圧が弱い、清掃スタッフに英語が通じなかった、朝食のメニューが少ないなど、気になる点は多々ありますが、安く予約できればコスパは良いと思います。 カジノ併設でないので、直通のシャトルバスはありません。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
部屋のメンテナンスがしっかりと行われていました。
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
깨끗한 객실과 직원들이 친절했고. 조식 또한 만족스러움
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
El personal no es empatico, servicio malo.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
可惜不是日式有暖板的坐廁, 否則會加分.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
地方不清潔,沒有SHOWER GEL
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

有待改善

位置比較偏，前台的職員安排不妥當，當天下午4點到，說只有尾房，不然就要等2小時；然後問職員很多事情，比如說旁邊的餐廳在哪裡，都是說不知道，不清楚；很多都是新入職的感覺，服務有待改善
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
法國品牌浴室用品和護膚品
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
綺麗
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
早餐實在太不像樣，要俾錢的應該冇可能咁差。必須要大大提升早餐的質量，否則避孕嘅感覺好差。並且沒有配套。如果地方偏僻沒有酒店車可以到達，只能夠坐到附近的酒店步行去這一間酒店。大堂的裝飾亦都非常簡單，聖誕節的氣氛並不濃厚，和其他的酒店簡直冇得比，但係收費又並不便宜。
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

12樓居然有蚊？

我太太投訴房間有蚊
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
酒店仍很新，設施如健身室和賭場都未開放。餐廳美食又選擇少。交通又少又疏，出氹仔碼頭穿梭巴士要15：00後才開始，一小時一班，浪費旅客的時間。這地區如世外桃源，非常不方便，下次不會再來呀!
Stayed 1 night in Nov 2023
Verified review

8/10 Good

床很好睡，但特色不足。交通車能再早一點發車會更好。
Stayed 1 night in Oct 2023