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Grand Hyatt Macau

5.0 star property
Luxury Cotai hotel connected to a shopping center, steps from City of Dreams

Choose dates to view prices

Photo gallery for Grand Hyatt Macau

Exterior
Serves lunch and dinner
Lobby
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby
Grand Hyatt Macau on the Cotai Strip offers a genuine retreat. Enjoy hot stone massages, Chinese cuisine at two restaurants, or relax by the outdoor pool. Features include an on-site shopping mall and high-speed WiFi, perfect for families and couples.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Spa
Spa

Spa

The on-site spa has 15 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages and hot stone massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room and 4 hot tubs.

Spa treatment
Lobby

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Suite, 1 King Bed (Grand)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Grand)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Hypo-allergenic bedding
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds Deluxe

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Deluxe

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 165 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View Twin

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds with Club Access

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Fountain View Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Fountain View Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Hypo-allergenic bedding
  • 69 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Fountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 52 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed with Club Access

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Twin

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite King

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 110 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Cotai, Grand Hyatt Macau is connected to a rail/subway station. Taipa Ferry Terminal and Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit City of Dreams and Gongbei Port. Cotai Strip and Venetian Macao Casino are two other places to visit that come recommended.
Visit our Cotai travel guideOpens in a new window
Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai

What's nearby

  • The House of Dancing Water - 2 min walk - 0.1 miles
  • City of Dreams - 5 min walk - 0.3 miles
  • Cotai Strip - 8 min walk - 0.5 miles
  • The Londoner Macao Casino - 8 min walk - 0.5 miles
  • Venetian Macao Casino - 9 min walk - 0.5 miles

Getting around

  • Cotai East Station - 2 min walk
  • Zhuhai Station - 17 min drive
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪Grand Club Lounge - ‬3 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬7 min walk
  • ‪Wing Lei Palace 永利宮 - ‬4 min walk
  • ‪Alain Ducasse at Morpheus - ‬7 min walk
  • ‪添好運 - ‬8 min walk

About this property

Grand Hyatt Macau

Luxury eco-certified hotel near City of Dreams
Located close to Cotai Strip and Venetian Macao Casino, Grand Hyatt Macau provides a poolside bar, a terrace, and an art gallery on site. Indulge in aromatherapy, a facial, and a hot stone massage at the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A children's club (surcharge), an elevator, and coffee/tea in the lobby
  • Local meal delivery service, bicycle parking, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 791 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch LCD TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Self parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beijing Kitchen
  • Fountain Cafe
  • mezza9 Macau

Things to do

  • 4 hot tubs
  • Art gallery
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • Steam room

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • 86,112 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (65 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 37 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 460.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

Does Grand Hyatt Macau have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Hyatt Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Macau?

Self parking is available for MOP 960 per day.

What time is check-in at Grand Hyatt Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Macau?

Check-out is at 11 AM.

Where is Grand Hyatt Macau located?

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of City of Dreams, Cotai Strip, and Venetian Macao Casino. Taipa Ferry Terminal and Macau Ferry Terminal are also within 6 mi (10 km). Cotai East Station is only a 2-minute walk and MUST Station is 10 minutes.

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Reviews

Grand Hyatt Macau Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet the best I have had
Stayed 1 night in Jul 2025

10/10 Excellent

Amy Chi Kuan

Liked: Cleanliness, staff & service, property conditions & facilities
A little crowded at check in. You get what you can expected from Grand Hyatt.
Stayed 3 nights in Jul 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Pak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Stayed 2 nights in Jun 2025

8/10 Good

DAHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Liked: Amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

BIP Records

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and it is really convenient. The buffet breakfast is good
Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view and cozy

Location is convenient, nice view and very comfort. Staff is nice and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Taku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has good access from the airport and is very convenient for entry and departure.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice to stay in Macau

It was a very convenient place to stay, clean and quiet. The service was excellent as always.!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
the room is big and nice!
Stayed 1 night in Feb 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and friendly, especially the reception ladies.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shih Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable excellent experience stay

Very comfortable and excellent experience stay !
Stayed 1 night in Jun 2024

10/10 Excellent

Chi Yin Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Macau stay

Excellent experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Stayed 1 night in Mar 2025

10/10 Excellent

jane

Liked: Staff & service, amenities, property conditions & facilities
Room was wonderful with a fantastic view
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an wonderful time during our stay. Sure will come back again.
Stayed 1 night in Dec 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, room comfort

The Macau Grand Hyatt Hotel

It was a comfortable stay but in my room there were issues like the toilet sliding door wasn’t closing properly we tried to fix it but the toilet door kept open and the toilet flush system doesn’t work it kept leaking.
Stayed 1 night in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Everything is just perfect!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff are friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jemil was great, gave us loads of information about the area and made sure we were happy with our room. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

MM

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff service was really good. Hattie was great getting us checked in and John Deep brought our bags to our room and answered some questions for us!
Stayed 2 nights in Nov 2024

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