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Grand Hyatt Macau

5.0 star property
Travelers rejuvenate with spa treatments at this Cotai Strip sanctuary, where an outdoor tennis court, kids' club, and City of Dreams await exploration

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Photo gallery for Grand Hyatt Macau

Exterior - Grand Hyatt Macau (Cotai)
Lobby - Grand Hyatt Macau (Cotai)
Lobby - Grand Hyatt Macau (Cotai)
Serves lunch and dinner - Grand Hyatt Macau (Cotai)
1 bedroom, hypo-allergenic bedding, minibar, in-room safe - Grand Hyatt Macau (Cotai)
Grand Hyatt Macau on the Cotai Strip offers a genuine retreat. Enjoy hot stone massages, Chinese cuisine at two restaurants, or relax by the outdoor pool. Features include an on-site shopping mall and high-speed WiFi, perfect for families and couples.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Suite, 1 King Bed (Grand)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Grand)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Twin

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed with Club Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds with Club Access

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

  • Water view
  • 165 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds Deluxe

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 King Bed Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Deluxe

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite Fountain View King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View King

  • Water view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite Fountain View Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View Twin

8.0 out of 10
Very good
(1 review)
  • Water view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe Fountain View Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Fountain View Suite King

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Fountain View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Fountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Water view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cotai, Grand Hyatt Macau is connected to a rail/subway station. Taipa Ferry Terminal and Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit City of Dreams and Gongbei Port. Cotai Strip and Venetian Macao Casino are two other places to visit that come recommended. Visit our Cotai travel guide
Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai

What's nearby

  • Cotai Strip
    Cotai Strip
    6 min walk - 0.4 miles
  • The Londoner Macao Casino
    The Londoner Macao Casino
    8 min walk - 0.5 miles
  • Venetian Macao Casino
    Venetian Macao Casino
    9 min walk - 0.5 miles
  • City of Dreams
    1 min walk - 0.0 miles
  • The House of Dancing Water
    2 min walk - 0.1 miles

Getting around

  • Cotai East Station
    2 min walk
  • Zhuhai Station
    17 min drive
  • Macau Intl. Airport (MFM)
    9 min drive

Restaurants

  • The St. Regis Bar 瑞吉酒吧
    7 min walk
  • SW Steakhouse 永利扒房
    6 min walk
  • Café Fontana 咖啡苑
    3 min walk
  • Chef Tam’s Seasons 譚卉
    8 min walk
  • McDonald's
    6 min walk

About this property

Grand Hyatt Macau

Luxury family-friendly hotel near City of Dreams
Located close to Cotai Strip and Venetian Macao Casino, Grand Hyatt Macau provides a terrace, an art gallery on site, and a shopping mall on site. Indulge in a body scrub, a body treatment, and a facial at the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a playground.
Additional perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A children's club (surcharge), a banquet hall, and tour/ticket assistance
  • Coffee/tea in the lobby, wedding services, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 791 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch LCD TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Self parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beijing Kitchen
  • Fountain Cafe
  • mezza9 Macau

Things to do

  • Art gallery
  • Children's club
  • Designer stores
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • 86,112 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (65 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 37 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 460.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

Is Grand Hyatt Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MOP 960 per day.

What time is check-in at Grand Hyatt Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Macau?

Check-out is at 11 AM.

Where is Grand Hyatt Macau located?

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of City of Dreams, Cotai Strip, and Venetian Macao Casino. Taipa Ferry Terminal and Macau Ferry Terminal are also within 6 mi (10 km). Cotai East Station is only a 2-minute walk and MUST Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Macau Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 706 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best shower. Spacious room. Courteous staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Linwood

Liked: Cleanliness, property conditions & facilities
Great room, staff and location. If you are gonna stay in Macau you might as well stay on the Cotai strip. It's like going to Vegas and not staying on the Vegas strip.... Why do that.
View from outside the hotel.
Sunken tub to relax your muscles after all the walking you will do.
View from my room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet the best I have had
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shih Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable excellent experience stay

Very comfortable and excellent experience stay !
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yuelin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Taku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has good access from the airport and is very convenient for entry and departure.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and it is really convenient. The buffet breakfast is good
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, good people always in helping hand .. sure coming back again..
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Pak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic and very friendly. Hotel is great for families.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Beautiful Hotel. Excellent location
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice to stay in Macau

It was a very convenient place to stay, clean and quiet. The service was excellent as always.!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

jane

Liked: Staff & service, amenities, property conditions & facilities
Room was wonderful with a fantastic view
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view and cozy

Location is convenient, nice view and very comfort. Staff is nice and helpful.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and friendly, especially the reception ladies.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Siu Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very good hotel to stay, location is good, breakfast is delicious.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ONMEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice, helpful, welcoming, overall amazing, definitely worth visiting again.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
the room is big and nice!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jemil was great, gave us loads of information about the area and made sure we were happy with our room. Great location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff are friendly and helpful.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Bee Siew

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Pak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, clean and comfortable, very happy with the service.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, it was amazing, the room was fantastic, the service was terrific, very nice place
Stayed 2 nights in Jan 2024