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Andaz Macau

5.0 star property
Luxury hotel with a free water park connected to the convention center in Cotai

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Photo gallery for Andaz Macau

Water park
Shopping mall
1 bedroom, free minibar, in-room safe, desk
Exterior
Andaz Suite | Living area | 65-inch flat-screen TV with digital channels, pay movies

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 2 Twin Beds (High Floor)

1 bedroom, free minibar, in-room safe, desk

2 Twin Beds (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Andaz Suite

Andaz Suite | 1 bedroom, free minibar, in-room safe, desk

Andaz Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

1 bedroom, free minibar, in-room safe, desk

2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

1 bedroom, free minibar, in-room safe, desk

1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds with Balcony

2 Twin Beds with Balcony | 1 bedroom, free minibar, in-room safe, desk

2 Twin Beds with Balcony

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed (High Floor)

1 bedroom, free minibar, in-room safe, desk

1 King Bed (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Studio

Andaz Studio | 1 bedroom, free minibar, in-room safe, desk

Andaz Studio

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Nascente da Avenida Marginal Flor, Cotai

What's nearby

  • Cotai Strip - 9 min walk - 0.5 miles
  • Studio City Water Park - 9 min walk - 0.5 miles
  • The Londoner Macao Casino - 14 min walk - 0.8 miles
  • Venetian Macao Casino - 16 min walk - 0.9 miles
  • City of Dreams - 19 min walk - 1.0 mile

Getting around

  • Cotai West Station - 5 min walk
  • Zhuhai Station - 18 min drive
  • Macau Intl. Airport (MFM) - 8 min drive

Restaurants

  • ‪Jin Yue Xuan - ‬12 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬19 min walk
  • ‪星巴克 - ‬14 min walk
  • ‪TDR - ‬12 min walk
  • ‪Hiro Ramen - ‬12 min walk

About this property

Andaz Macau

Luxury eco-certified hotel near Venetian Macao Casino
Located close to Cotai Strip and City of Dreams, Andaz Macau provides free water park access, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Andaz Kitchen, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An indoor pool and outdoor pool access nearby, with a lazy river, a waterslide, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • Meeting rooms, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 715 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free stocked minibars and bathrobes.
Other amenities include:
  • Art supplies and free infant beds
  • Bathrooms with hydromassage showers and separate tubs/showers
  • 65-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 for adults and HKD 130.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Andaz Bar
  • Andaz Kitchen
  • Andaz Lounge

Things to do

  • 24-hour gym
  • Free water park
  • Indoor pool
  • Lazy river
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Free water park access
  • In-room crib
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator (47 inch wide door)
  • Hardwood flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 446.2 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 261.8 for adults and HKD 130.9 for children
  • Rollaway bed fee: HKD 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai

Frequently asked questions

Does Andaz Macau have a pool?

Yes, this property has an indoor pool and outdoor pool access. Pool access is from 7:00 AM–10:00 PM.

Is Andaz Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andaz Macau ?

Self parking is free at this property.

What time is check-in at Andaz Macau ?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Andaz Macau ?

Check-out is at 11:00 AM.

Where is Andaz Macau located?

This family-friendly Cotai hotel is within a 15-minute walk of Galaxy International Convention Center and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 1 mi (2 km). Cotai West Station is only a 5-minute walk and Lotus Station is 9 minutes.

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Andaz Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 216 reviews
Rating 8 - Good. 24 out of 216 reviews
Rating 6 - Okay. 5 out of 216 reviews
Rating 4 - Poor. 1 out of 216 reviews
Rating 2 - Terrible. 7 out of 216 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SIHYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting Macau and staying at another hotel and Andaz. I had a bad memory at the first hotel and moved to Andaz, but thanks to the clean room and friendly service, I was able to return with only good memories of Macau. I would like to especially thank "Yannie" and "Alex" for their kind explanations when checking in and for upgrading the room so that I could only have good memories. I would also like to thank "Justin" for having so much fun with my kids at the indoor pool. Because of the great facilities and friendly staff, I will definitely choose Andaz again the next time I visit Macau.
Stayed 3 nights in May 2025

10/10 Excellent

arnaud

Beautiful place and service
Stayed 3 nights in Jan 2025

10/10 Excellent

John Y. Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and nicely designed hotel. Totally worths what you pay for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kwok Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, all staff are very nice and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Byungwook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All steps treated me very warmly. The staffs, Justin and Eric makes me feel safe and cozy. Also, The fitness center was awesome. If I visit Macao again, I will visit here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kwok Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable great hotel
Stayed 9 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.
Stayed 3 nights in Apr 2025

10/10 Excellent

keizo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the rooms were excellent. I also recommend the breakfast buffet!
Stayed 2 nights in Nov 2024

10/10 Excellent

wai ting priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

JEAN PIERRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly and nice restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new hotel with reasionable price. Breakfast is somthing you should not miss!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding and quilt are so so good! I can sleep till morning!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay at this hotel. Staff were helpful, professional and welcoming. The complementary sandals in the room for adults and our child was a nice touch. Definitely will stay again in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel was so clean and all staff are very kindness and hospitality.
Stayed 1 night in Jul 2024

8/10 Good

lai man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Excellent service and new
Stayed 1 night in Oct 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelia Lee Choo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Service was excellent. Like the welcome gifts.
Stayed 3 nights in Oct 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in both service and facilities.
Stayed 2 nights in May 2024

10/10 Excellent

Sophronia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful. Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.
Stayed 1 night in Feb 2025

10/10 Excellent

Po Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

excellent hotel, glad that I have chosen this one. It is new and clean, with welcome drinks, snack, staff are nice and work systematically. It is under the Galaxy group so it is resourceful. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aircon is either too cold or too hot, when we turned to 22 it is a bit hot then too cold after a while when we turned it to 21st
Stayed 1 night in Feb 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wai Ip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower place design is so stupid, the floor in the toilet almost get wet after each shower
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sangchul

Liked: Cleanliness, staff & service
All of them are very kind and helful. Cleaning is also wonderful and for baby , they supplied for baby products. But there is not enough restaurants nearby. Breakfast was nice but there are long que to enter and wait for coffee.
Stayed 2 nights in Sep 2024