Ratings based on 1,001 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 24, 2024 on Expedia
Comment from Hotel Management
Mar 25, 2024 by Alexis, Hotel Management
Hi Stephanie, Thank you for the great rating regarding your stay with us. I hope to have you stay with us again here soon.
by A verified traveler
Posted Mar 10, 2024 on Expedia
rooms were noisy. could hear a lot of activity in other rooms
Comment from Hotel Management
Mar 14, 2024 by Alexis , Hotel Management
Hi Stephen, Thank you for your online review. I do apologize for the noisiness you experienced during your stay. Hopefully you will consider staying with us again so we can provide you with a more pleasant stay than your previous one. Thank you,
by A verified traveler
Posted Mar 8, 2024 on Expedia
Was clean with good service and good breakfast. Very handy to the Expo Center!
Comment from Hotel Management
Mar 8, 2024 by Alexis , Hotel Management
Hi Jakyoung, Thank you so much for the kind review, I will be sure to share it with our team. I hope we get the chance to see you again in the near future!
by A verified traveler from McMinnville
Posted Mar 2, 2024 on Expedia
Comfort Suites in Albany has a warm and homey feel to it. Teresa in the kitchen makes wonderful minestrone soup and cinnamon rolls. The pool is spacious and the hot tub is hot. The beds are comfortable. We would recommend it to anyone staying in the area.
Comment from Hotel Management
Mar 4, 2024 by Alexis , Hotel Management
Hey Tyra, Thank you for the very kind review regarding your stay here with us. I will be sure to share your kind comments with Teresa. I hope we get to see you again in here soon!
by A verified traveler
Posted Feb 27, 2024 on Expedia
This is a very nice hotel , but when we checked in I asked are your beds soft , they said yes . But that is not true so I asked for another mattress pad 2 of them did not help .When your bill is 150 dollars less then your mortgage (5 days) you want the soft bed !
Comment from Hotel Management
Feb 27, 2024 by Alexis , Hotel Management
Hey Dawn, Thank you for taking our online survey regarding your stay here with us. I do apologize that the beds weren't up to your standards, we have brand new Serta mattresses here. I hope the next time you stay with us you don't have the same experience. Thank you for your time.
by A verified traveler
Posted Feb 22, 2024 on Expedia
Comment from Hotel Management
Feb 23, 2024 by Alexis , Hotel Management
Hey Johnnie, Thank you for taking our online review regarding your stay with us and the awesome rating you gave us. We appreciate you and look forward to our next visit.
by A verified traveler
Posted Feb 19, 2024 on Expedia
Comment from Hotel Management
Mar 25, 2024 by Alexis , Hotel Management
Hi Anna,Thank you for the great rating! I hope we get to have you stay with us again in the near future.
by A verified traveler from Graham
Posted Feb 17, 2024 on Expedia
Comment from Hotel Management
Feb 19, 2024 by Alexis , Hotel Management
Hey Marcey, Thank you for taking on online survey and giving us a great rating. Be sure to come back and see us again in the near future!
by A verified traveler
Posted Feb 8, 2024 on Expedia
Comment from Hotel Management
Mar 25, 2024 by Alexis, Hotel Management
Hi Richard,Thank you for the great rating! I hope we get to have you stay with us again in the near future.
by A verified traveler
Posted Jan 26, 2024 on Expedia
Room I stayed in was very noisy, near vending machines and busy elevator, hall sounds were very noisy
Comment from Hotel Management
Jan 29, 2024 by Alexis , Hotel Management
Hi David, I appreciate you taking our online review, I do apologize for the noise you experienced during your stay. We did have a large event happening this weekend and I believe that added to the extra noise factor. I hope you will consider staying with us again in the future so we can provide you with a better stay than your previous one.