CHI Saint Joseph Health - Saint Joseph London - 2 min drive - 1.3 miles
Fresenius Medical Care - 4 min drive - 2.1 miles
Levi Jackson Wilderness Road State Park - 7 min drive - 4.3 miles
Laurel River Lake - 15 min drive - 12.9 miles
London Dragway - 24 min drive - 13.2 miles
Getting around
Blue Grass Airport (LEX) - 86 min drive
Restaurants
McDonald's - 2 min drive
Fiesta Mexicana - 15 min walk
Baskin-Robbins / Dunkin' Donuts - 15 min walk
Taco Bell - 6 min walk
The Local Honey - 3 min drive
About this property
Comfort Suites London
Hotel in the city center
A free breakfast buffet, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Comfort Suites London. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
An indoor pool
Free self parking
Bike rentals, an electric car charging station, and smoke-free premises
A 24-hour front desk, coffee/tea in the lobby, and a vegetable garden
Guest reviews speak highly of the helpful staff
Room features
All 62 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hair dryers
TVs with cable channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Free RV/bus/truck parking on site
Food and drink
Free buffet breakfast
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Bicycle rentals
Gym
Indoor pool
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
No housekeeping service
Business services
Business center
Meeting rooms
Outdoors
Garden
Vegetable garden
Accessibility
Elevator
More
100% renewable energy
2 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Pay movies
TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7 AM to 11 PM
Property is also known as
Comfort Suites Hotel London
Comfort Suites London
Comfort Suites London Hotel
Comfort Suites London Hotel
Comfort Suites London London
Comfort Suites London Hotel London
Frequently asked questions
Does Comfort Suites London have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.
Is Comfort Suites London pet-friendly?
No, pets are not allowed at this property.
How much is parking at Comfort Suites London?
Self parking is free at this property.
What time is check-in at Comfort Suites London?
Check-in begins at 3:00 PM.
What time is check-out at Comfort Suites London?
Check-out is at 11:00 AM.
Where is Comfort Suites London located?
Located in the heart of London, this hotel is within 2 mi (3 km) of Whitley Branch Bark Park, Saint Joseph London, and CHI Saint Joseph Health - Saint Joseph London. Fresenius Medical Care and Laurel County Public Library are also within 3 mi (5 km).
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Comfort Suites London Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 179 out of 480 reviews
10 - Excellent
179
Rating 8 - Good. 149 out of 480 reviews
8 - Good
149
Rating 6 - Okay. 72 out of 480 reviews
6 - Okay
72
Rating 4 - Poor. 49 out of 480 reviews
4 - Poor
49
Rating 2 - Terrible. 31 out of 480 reviews
2 - Terrible
31
7.8/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10
Overall everything was good. The breakfast was really nice. The staff was friendly. The amenities were also very good.
Jane
Stayed 1 night in May 2025
10/10
This particular hotel was collecting donations for all the tornado victims in London Kentucky and surrounding areas. Locals were bringing in meals for those staying at the Hotel who lost their homes. This felt personal and we enjoyed our stay. The employees were very friendly and helpful
Adam
Stayed 2 nights in May 2025
8/10
Good breakfast, parking, staff attention
Jose
Stayed 4 nights in Mar 2025
6/10
Decent hotel but could use some updating.
Kerri
Stayed 1 night in Mar 2025
6/10
The carpets had a bad smell and the property was under construction.
Robert
Stayed 2 nights in May 2025
8/10
They were renovating so, it was a little messy. Our room was okay. The bathroom tile was missing pieces of grout, so it wasn't great to walk on and the toilet wouldn’t stop running. The beds were comfortable and we had a nice seating area.
The breakfast area was very clean and the food was good.
Sherry
Stayed 1 night in Mar 2025
10/10
Very nice place. They were in the middle of updating so I'm sure it will be better.
Sue
Stayed 1 night in Mar 2025
10/10
Perfect stay! Really clean room and friendly staff
Rebecca
Stayed 1 night in Nov 2024
4/10
We booked this hotel because it had an indoor pool for the kids. The pool ended up being out of order when we got there. The hotel room was dirty and gross.
Stephanie
Stayed 1 night in Mar 2025
8/10
Nice comfortable room. Great value. Bathroom needed a little attention.
Jack
Stayed 1 night in Jan 2025
2/10
This is the first time we have had an issue with Comfort Suites. The London KY location demonstrated poor service, lack of respect for customer, and did not honor our reservation details.
Staycee
Stayed 1 night in Mar 2025
2/10
I was very upset to find the swimming pool out of order. We travelled 13 hours with kids and arrived here to find the pool closed. There was many cheaper hotels in the area with a pool but wanted to use this one .
christopher
Stayed 1 night in Mar 2025
2/10
I have a video of piled up disgusting mattresses on the side of the hotel, open doors on the floor, doors off the hinges and leaning on the walls, with major construction and a strong smell of the Middle East. Gross. Run. Not safe!!!
Michelle
Stayed 1 night in Apr 2025
6/10
Budget inn with typical pealing wall paper and dirty grout.
Bed was clean and comfortable. Breakfast average (some fresh fruit, the rest was all processed). Breakfast area was clean. Plenty of parking, easy access to highway.
Norbert
Stayed 1 night in Jan 2025
8/10
Very convenient and cheap and clean.. it needs updating which they are doing as of now.. i would give 5 across the board once it gets renovated
Christopher
Stayed 2 nights in Dec 2024
10/10
Have stayed here a lot over the past few weeks for travel, always been what I’ve expected 👍 nothing too much more but certainly no less. Always a good stay, quite and convenient to the areas main drag!
Aaron
Stayed 2 nights in Jul 2024
4/10
Pool was broken, signs of water damage and structural settlement throughout the building (cracked drywall, wavy floors, water stains), ongoing renovation mess not contained, our suite door didn't latch and shower was so moldy I couldn't imagine going in it. Really regretted booking this hotel and would never go here again. Disgusting and potentially unsafe.
Joe
Stayed 1 night in Feb 2025
10/10
Would Definitely stay again and will recommend
Angela
Stayed 1 night in Feb 2024
10/10
Hotel is under construction so is going to be really good soon. But staff was exceptional, breakfast was wonderful, love the spacious suite. Pull out could be more comfortable though. Thinking the renovation will take care of that
Krista
Stayed 1 night in Nov 2024
10/10
The evening manager is very polite and helpful,
Jerome
Stayed 1 night in Nov 2024
10/10
friendly, safe, quiet, easy parking -- tho outside parking lot construction. very satisfying
Karen
Stayed 1 night in Oct 2024
6/10
The shower stall appeared to have black mold along the base of the entry. There was a discarded muffin wrapper on the floor of the suite area. Advertised as having restaurant, thankfully there is a Mexican within walking distance.
William
Stayed 1 night in Nov 2024
6/10
Building was old and dark. Bed was good. Breakfast was pretty good.
Alan
Stayed 1 night in Jul 2024
10/10
Staff was friendly and the room was nice.
Levi
Stayed 1 night in Dec 2022
8/10
very nice hotel and room was more than adequate.
Only negative to mention is the pool water/pool sides were not the cleanest.