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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property
Hotel in Coquelles with a 24-hour front desk and a bar

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Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Reception
Front of property
Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Separate tub and shower, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

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Showing 3 of 3 rooms

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Comfort Quadruple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Triple Room, Mobility Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Reception

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About the neighborhood

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231

What's nearby

  • Cité Europe - 3 min walk - 0.2 miles
  • Channel Outlet - 15 min walk - 0.8 miles
  • Calais Hotel de Ville - 5 min drive - 2.6 miles
  • Calais Beach - 6 min drive - 3.1 miles
  • Port of Calais - 9 min drive - 4.2 miles

Getting around

  • Pihen Station - 9 min drive
  • Lille (LIL-Lesquin) - 86 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vinea Pub - ‬4 min drive
  • ‪Les 3 Brasseurs - ‬4 min walk
  • ‪Le Comptoir du Malt - ‬4 min walk
  • ‪KFC - ‬3 min drive

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Upscale hotel near Port of Calais
At B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles, you can look forward to a terrace, a shopping mall on site, and dry cleaning/laundry services. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and secured bicycle storage
  • A front-desk safe, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and day beds
  • Bathrooms with separate tubs/showers and hair dryers
  • 40-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

Frequently asked questions

Is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per night. Service animals are exempt from fees.

How much is parking at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Self parking is free at this property.

What time is check-in at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Check-out is at noon. Late check-out is available for EUR 25.00 (subject to availability).

Where is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles located?

Located in Calais Fréthun, this hotel is within a 15-minute walk of Cité Europe and Channel Outlet. Royal Kids Parc De Jeux and Grand Théâtre de Calais are also within 3 mi (5 km). Calais Eurotunnel Station is 29 minutes by foot.

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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 418 out of 738 reviews
Rating 8 - Good. 243 out of 738 reviews
Rating 6 - Okay. 45 out of 738 reviews
Rating 4 - Poor. 24 out of 738 reviews
Rating 2 - Terrible. 8 out of 738 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Good stay for 1 night before euro tunnel
Stayed 1 night in May 2025

8/10

Good for a quick stay next to the euro tunnel
Stayed 1 night in Feb 2025

10/10

My kids loved being back in the hotel after a few years staying nearby. It's so handy for shops, restaurants and the Channel Tunnel.
Stayed 1 night in Feb 2025

10/10

We were very happy with the stay, the location is convenient, a lot of restaurants nearby and few minutes walk to a shopping centre. The room is spacious, clean and the staff are nice and friendly. A lot of polices around the hotel makes it very safe and confident to park our car in the car park.
Stayed 4 nights in Apr 2025

10/10

Very clean and good
Stayed 1 night in Apr 2025

10/10

Had all we needed for a stop off very close to Eurotunnel.
Stayed 1 night in Feb 2025

8/10

excellent stay. Friendly staff, good facilities.
Stayed 1 night in Aug 2024

10/10

Great staff very quite
Stayed 1 night in Dec 2024

10/10

Perfect for an overnight stop after a late Chunnel crossing.
Stayed 1 night in Oct 2024

10/10

Best stay of our two week vacation to France.
Stayed 1 night in Jun 2024

2/10

We arrived around midnight & reservation was not recognised despite having a receipt for payment in full. Tried numerous times & ended up buying another room at the same hotel.
Stayed 1 night in May 2025

10/10

Staff were very welcoming and friendly. The room was spacious, we really enjoyed our stay!
Stayed 1 night in May 2024

10/10

Lovely hotel - ideal for Le Shuttle. Very nice rooms and lovely friendly staff.
Stayed 1 night in Mar 2024

10/10

Hotel is close to Eurotunnel and has plenty of parking that feels secure so suits my needs. Staff always friendly and welcoming. Rooms spacious and well equipped
Stayed 1 night in Oct 2024

10/10

Excellent stay, thanks
Stayed 1 night in Aug 2023

10/10

Nice room, quiet night.
Stayed 1 night in Aug 2024

10/10

Service at this property was excellent! Great staff
Stayed 2 nights in Jun 2024

6/10

Definiteley not 4* hotel. Good for late night sleep before taking le shuttle or ferry. Not the cleanest and not smell the best overall, but can’t expect too much from B&B hotel.. Slept in Executive Suite which has robes, complimentary soft drinks and snacks in fridge, coffee machine and kettle (kettle defo needs good clean- I wouldn’t use it). I don’t think I’d stay again.
Stayed 1 night in Apr 2025

10/10

Very friendly staff and great service and excellent location
Stayed 1 night in Jul 2022

10/10

Very good
Stayed 1 night in Dec 2024

10/10

It’s a good value hotel. Very impressive
Stayed 1 night in Aug 2024

10/10

The staff are exceptional especially the cleaner as she helped my disabled wife to the car and to the receptionist in hotel 4 who went to great trouble to get my wife near the lift
Stayed 1 night in Sep 2024

10/10

The breakfast was excellent, parking was convenient, staff were friendly, and room comfortable. We would book again.
Stayed 1 night in Oct 2022

10/10

Nicely equipped, large room, and excellent selection for breakfast. Very solid option as an overnight stop when travelling to/from channel tunnel.

10/10

Great staff…friendly and attentive!
Stayed 1 night in Jan 2023