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Hotel Los Valles

Property class: 2.5

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Photo gallery for Hotel Los Valles

A multi-story hotel with balconies, a ground-level shop, and a visible sign for 'LOFTS.' - Hotel Los Valles (Bocoyna)
A person standing on a rock with arms outstretched, overlooking a mountainous landscape. - Hotel Los Valles (Bocoyna)
A cable car with "Bierveredos a Chimborazo" and "Rancas del Cobre" signage, offering a view of the Andes mountains. - Hotel Los Valles (Bocoyna)
A hotel room with two beds, a nightstand with a lamp, and decorative wall sconces. - Hotel Los Valles (Bocoyna)
A waterfall cascading over a rocky cliff surrounded by dense forest. - Hotel Los Valles (Bocoyna)
Located close to San Ignacio Mission and Lake Arareko, Hotel Los Valles has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Double Room

Two single beds with red bedding, black headboards, and decorative pillows. There is a bedside table with a lamp between the beds.

Double Room

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Bocoyna is home to Hotel Los Valles. While the natural beauty of Lake Arareko and Cusarare Falls can be enjoyed by anyone, those looking for an activity can check out Copper Canyon Adventure Park. Don't miss out on a visit to Teleferico Barrancas. Visit our Creel travel guide
Map
Calle Elfido Batista s/n C.P., Zona Centro, Bocoyna, CHIH, 33200

What's nearby

  • An arched doorway leading to a cemetery with a cross in the center.
    Valle de las Ranas
    8 min drive - 2.7 miles
  • A small stone church with a bell tower and a cross on top.
    San Ignacio Mission
    8 min drive - 2.9 miles
  • A calm lake surrounded by rocky terrain and sparse trees.
    Lake Arareko
    9 min drive - 5.0 miles
  • Craft Arts Museum of the State of Chihuahua
    2 min walk - 0.1 miles
  • Valle de los Hongos
    8 min drive - 2.7 miles

Restaurants

  • La Sierra Thiessen Pizzeria
    3 min drive
  • Restaurante La Cabaña
    1 min walk
  • El Tío Molcas
    1 min walk
  • restaurant Lupita creel
    1 min walk
  • Forajidos
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Family friendly

  • Free area shuttle

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Los Valles pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Los Valles?

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Los Valles?

Check-out is at noon.

Where is Hotel Los Valles located?

Situated in Bocoyna, this hotel is 2.5 mi (4 km) from San Ignacio Mission and 6.2 mi (10 km) from Lake Arareko. Cusarare Falls and Copper Canyon Adventure Park are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Los Valles Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 132 out of 247 reviews
Rating 8 - Good. 74 out of 247 reviews
Rating 6 - Okay. 26 out of 247 reviews
Rating 4 - Poor. 8 out of 247 reviews
Rating 2 - Terrible. 7 out of 247 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that it was right on the Main Street of all the shopping and restaurants, OXO store for all your needs. Similar Pharmacy for any meds you may need. Ice Cream shop, a Plaza everything just a walk away from when you arrive at the train station. Hotel has AC and comfortable beds very clean and their store has a huge variety of souvenirs.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great location. The only bad thing the TV sucks, they don't even put a smart TV.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a very convenient location close to dinning places and very close to the train station
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel sits in the center of the main part of Creel and is a great location with lots of shopping and restaurants nearby. It's an easy walk or short taxi ride to the El Chepe train station. Our only complaint were the very firm beds that made sleeping difficult.
View from the Los Valles Hotel
View from the Los Valles Hotel
View from the Los Valles Hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay... Room clean ... Accesible to main street... Located in great área ... A little noiser but due the party at the Town.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
In a busy area, but clean, modern, and very functional. Easy access to restaurants, shops, tour operators, the plaza, and the train station.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
At check in, hotel was over booked so we were moved to their other property Los Valles Plus. It's new, our room was very big, bed and blankets were comfortable. Blanca was super nice, pleasant and helpful. Definitely will stay there again.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, clean, new-looking. Thank you Expedia !
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! just need to improve doors

If you are planning to experience downtown its excellent! Just a little noisy. The door frame and door need a door seal the outside cold air kept coming inside. I had to seal it myself with grey tape. Everything else was excellent!!
Sealed
Downtown Creel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good central place to stay.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay and a great experience ! Thank you Hotel Los Valles. My family and I would definitively come back !
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Great price
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel room, walkable distance from restaurants/shops/convenient stores. Clean and friendly staff. Do not book if you are looking for a quiet place.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The staff member who checked us in was ill-mannered and cold. The room was in desperate need of cleaning and the street noise was unbearable. We checked out a day early.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but it was what I needed I really like everything in the room very updated!
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My review is a negative 30% compliance.

We had our reservations with ample timing but little did we know how this experience would turn south on us in a short time. For starters , the reservation was NOT honored. Immediately after we arrived, the saga began. They claimed the hotel had NO rooms available and they had one room prepared for us , only it wasn’t even in the confines of the same hotel. We argued about our reservation, but that too, went unanswered. Shortly after the horrific experience, they took us to a hotel adjacent to their hotel, claiming it was family related. Let me tell you this room, lacked everything a room is supposed to be equipped with, no soap, no toilet paper, no bath towels, no real service to speak of. Well because we were in a remote area and unable to find suitable rooms , we had no choice but to accept their conditions and suffer the consequences. This is probably the reason they insisted on return of deposit. Even the fact that they came well recommended, did no effect. Please note that IF you read up in their history, you will come to discover, that this is a practice they are too well known for….. this a type of consumer beware !!!!! False advertisement do your family a favor, avoid them!!!
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I checked in at noon and that was fine the room was fine but they were pounding on the roof every half a second and so I went down to the main office and she called the manager and the manager was very rude I experienced and then she stated that they wouldn't pound tomorrow I wake up the next day and the pounding is even worse so I went down there and they still didn't listen to me and I checked out and I'm going to get my money back
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente alojamiento, muy limpio y comodo.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha mucho el ruido exterior
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien ubicado, a 5 min a pie de la estación del tren y el autobús. Desafortunadamente, y no es culpa del hotel, hay mucho ruido por las noches. Creo que el hotel podría tener mejor aislamiento acústico.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación perfecta Muy cómodas las camas Limpieza del cuarto y muy buen atención la chica dw recepción
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good service
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien, llegamos y luego luego nos dieron la atención, viajamos en familia y todos los servicios al 100
Stayed 1 night in Jul 2026