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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, a short walk to Tivoli Gardens

Choose dates to view prices

Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room Four | Desk, bed sheets
Classic Queen Room | Desk, bed sheets
Lobby
ProfilHotels Mercur, in central Copenhagen, is perfect for exploring Tivoli Gardens and City Hall Square. Guests can use WiFi in common areas, rent bikes, or enjoy the tennis court. Visitors consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

Highlights

Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

Highlights

Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

Highlights

Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(12 reviews)

Highlights

Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Wardrobe or closet
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(73 reviews)

Highlights

Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Wardrobe or closet
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Vester Farimagsgade 17, Copenhagen, 1606

What's nearby

  • Tivoli Gardens - 4 min walk - 0.3 miles
  • City Hall Square - 4 min walk - 0.3 miles
  • Strøget - 6 min walk - 0.4 miles
  • Nyhavn - 3 min drive - 1.3 miles
  • Copenhagen Zoo - 3 min drive - 1.7 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 25 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Ø12 Coffee and Eatery - ‬5 min walk
  • ‪Café Vivaldi - ‬5 min walk
  • ‪Cafe Royal - ‬4 min walk

About this property

ProfilHotels Mercur

Hotel near Tivoli Gardens
City Hall Square and Strøget are located near ProfilHotels Mercur, which provides dry cleaning/laundry services, car rentals on site, and a business center. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • An electric car charging station, a computer station, and smoke-free premises
  • Luggage storage, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is ProfilHotels Mercur pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of DKK 300 per pet, per night. Service animals are exempt from fees.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ProfilHotels Mercur?

Check-out is at 11:00 AM.

Where is ProfilHotels Mercur located?

Located in Copenhagen City Centre, this hotel is within a 10-minute walk of Wallmans Circus Building, Tivoli Gardens, and City Hall Square. Nyhavn is 1.3 mi (2.1 km) away. Vesterport Station is only a 2-minute walk and Rådhuspladsen Station is 8 minutes.

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ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 313 out of 1013 reviews
Rating 8 - Good. 434 out of 1013 reviews
Rating 6 - Okay. 182 out of 1013 reviews
Rating 4 - Poor. 59 out of 1013 reviews
Rating 2 - Terrible. 25 out of 1013 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, a short walk from Copenhagen central station, pretty city view from the room, which was quiet. Good breakfast and easy check in/check out.
Stayed 1 night in Aug 2025

6/10 Okay

Suzette

Disliked: Staff & service, property conditions & facilities
Location was good
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Staff was friendly and helpful. Rooms were clean. Good location right by a train station.
Stayed 3 nights in Aug 2025

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location of hotel, nice breakfast
Stayed 1 night in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Good breakfast. Convenient to walk into the city and also a metro outside.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Breakfast was excellent. Staff are friendly and helpful. Hotel is only few minutes walk to train station, hop on and off station and Tivoli. Happy to stay here again.
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good to set you up for the day
Stayed 3 nights in Jul 2025

8/10 Good

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, nice spread for the breakfast. Value for money hotel.
Stayed 4 nights in May 2025

8/10 Good

Christine Nowak

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was was nice and had everything we needed. The staff where very helpful and friendly. The breakfast was great. I would recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right across from the railway stop. So it was convenient to travel
Stayed 2 nights in Jul 2025

8/10 Good

Heidi SCHOUBOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family

Great stay. Hotel was central with good service
Stayed 1 night in May 2025

8/10 Good

K

Liked: Cleanliness, property conditions & facilities
Good place, near city center area
Stayed 3 nights in Jun 2025

8/10 Good

Brit

Liked: Cleanliness, amenities, property conditions & facilities
We liked the hotel a lot, especially the very comfy bed and the view. Tha bathroom is a bit run down and need some LTC. The breakfast was outstanding, extra plus for the shots and berries. The hotel is situated very central and we walked everywhere from it. We also jogged around the lake just behind the hotel in the morning. We will absolutely be back.
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 2 blocks from train station. No air conditioning, but they did have a little fan. No fridge and no ice for drinks. Breakfast buffet was good. Was tub/ shower. Beds were very soft .
Stayed 2 nights in Aug 2025

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For pleasure (pre-conference took seven days to see some of Scandjnavia I’ve never been before convenient location, close to train station and Metro, excellent breakfast buffet and helpful tips from the Front Desk especially Galyna
Stayed 2 nights in May 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful stay, the hotel accommodations were amazing, the breakfast was absolutely incredible. The warmth and helpfulness of the front desk concierge was much appreciated 🙏
Stayed 3 nights in Apr 2025

8/10 Good

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in the center of the city. Most of the touristical places are reachable per foot. The service personnel is very friendly, we got help finding a parking lot for the 3 days of stay. The hotel however is situated opposite a highly frequented train station, so the noise ist quite disturbing. Used ear plugs during night time. Nevertheless, we would recommend this hotel and enyoued our stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small and minimally equipped room. Good location and decent check in service. Overall however, I would not recommend.
Stayed 2 nights in Jun 2025

8/10 Good

gh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent, very convenient, a few minus to central train stations, walkable to many attractions, breakfast is great though the conditions is a little bit old. Overall, we like it very much!
Stayed 1 night in May 2025

10/10 Excellent

Charles

Lovely
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel standard of cleanliness was excellent The breakfast was first class It was very convenient for both the railway station and Tivoli The only con was that the hotel was advertised as having a bar but it was closed each evening
Stayed 3 nights in May 2025

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
The property was well located for many areas. There was a bus stop for the hop on hop off bus just across from the hotel as well as there being a train station. We had a room with a balcony over looking the train station which did mean it was quite noisy, especially at night. The rooms were great and the staff were so helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great location and very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wether was very ggod
Stayed 1 night in May 2025

6/10 Okay

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Not even one English speaking tv chanel
Stayed 3 nights in Aug 2025

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