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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, a short walk to Tivoli Gardens

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Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Classic Queen Room Four | 1 bedroom, desk, bed sheets
Daily buffet breakfast (DKK 180 per person)
Lobby
Classic Queen Room Four | 1 bedroom, desk, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room

Superior King Room | 1 bedroom, desk, bed sheets

Superior King Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Eco-friendly toiletries
Electric kettle
  • City view
  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

1 bedroom, desk, bed sheets

Superior King Room Four

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Eco-friendly toiletries
Electric kettle
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

1 bedroom, desk, bed sheets

Classic Twin Room Four

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, desk, bed sheets

Classic Single Room

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

1 bedroom, desk, bed sheets

Classic Triple Room

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | 1 bedroom, desk, bed sheets

Classic Queen Room Four

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

1 bedroom, desk, bed sheets

Classic Twin Room

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

1 bedroom, desk, bed sheets

Classic Queen Room

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Daily housekeeping
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Vester Farimagsgade 17, Copenhagen, 1606

What's nearby

  • Tivoli Gardens - 4 min walk - 0.3 miles
  • City Hall Square - 4 min walk - 0.3 miles
  • StrĂžget - 6 min walk - 0.4 miles
  • Rosenborg Castle - 19 min walk - 1.0 mile
  • Nyhavn - 3 min drive - 1.3 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 25 min drive

Restaurants

  • â€ȘAxelborg Bodega - ‬4 min walk
  • â€ȘCafe Vivaldi Axelborg - ‬4 min walk
  • â€ȘRoyal Bar - ‬4 min walk
  • â€ȘRoast Coffee - Vesterport - ‬2 min walk
  • â€ȘLobby Bar - ‬5 min walk

About this property

ProfilHotels Mercur

Hotel near Tivoli Gardens
City Hall Square and StrĂžget are located near ProfilHotels Mercur, which provides dry cleaning/laundry services, car rentals on site, and a business center. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • An electric car charging station, a TV in the lobby, and a water dispenser
  • A front-desk safe, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Danish, English, Norwegian, Swedish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is ProfilHotels Mercur pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of DKK 300 per pet, per night. Service animals are exempt from fees.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ProfilHotels Mercur?

Check-out is at 11:00 AM.

Where is ProfilHotels Mercur located?

Located in Copenhagen City Centre, this hotel is within a 10-minute walk of Wallmans Circus Building, Tivoli Gardens, and City Hall Square. Nyhavn is 1.3 mi (2.1 km) away. Vesterport Station is only a 2-minute walk and RĂ„dhuspladsen Station is 8 minutes.

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ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 1005 reviews
Rating 8 - Good. 446 out of 1005 reviews
Rating 6 - Okay. 182 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, nice spread for the breakfast. Value for money hotel.
Stayed 4 nights in May 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful stay, the hotel accommodations were amazing, the breakfast was absolutely incredible. The warmth and helpfulness of the front desk concierge was much appreciated 🙏
Stayed 3 nights in Apr 2025

8/10 Good

gh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent, very convenient, a few minus to central train stations, walkable to many attractions, breakfast is great though the conditions is a little bit old. Overall, we like it very much!
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel standard of cleanliness was excellent The breakfast was first class It was very convenient for both the railway station and Tivoli The only con was that the hotel was advertised as having a bar but it was closed each evening
Stayed 3 nights in May 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay in the Mercur Hotel. We had a triple room that was quite spacious with a large bathroom, refrigerator, air conditioner. We didn’t have an issue with the noise or air conditioning, and did not need to use the provided ear plug. The breakfast was excellent. The location is most convenient- 20 min train ride from the airport and close to many sightseeing and metro, dining and shopping. The staff went above and beyond to help us. Thank you
Stayed 6 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great location and very clean
Stayed 2 nights in Dec 2024

6/10 Okay

JOJI

OK
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room. Friendly staff and we enjoyed our stay there
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and very nice breakfast
Stayed 3 nights in Oct 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service, amenities
Overall good location, close to Copenhagen central station, Tivoli, City hall, Stroget. Wifi was sometimes inconsistent, the bed covers were small, bathtub a bit slippery, and a bit noisier if facing the train station (however if the windows are closed the sound is much less and earplugs are provided). Lotion, shampoo, conditioner provided. Breakfast is not included but available as an add-on.
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Stayed 3 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to attractions, comfortable bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chee Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distances to attractions
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great value city centre choice

Simple hotel, rooms basic and a little tired but great value for money and breakfast excellent and perfectly located
Stayed 2 nights in Oct 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and the staff was very courteous.
Stayed 4 nights in Jun 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location for Tivoli, public transport and the city centre. Clean hotel, good breakfast and friendly staff. We had an issue with our room on our last night and they found us another room very quickly. Shame the bar was closed throughout our stay.
Stayed 5 nights in Nov 2024

4/10 Poor

Steven

Disliked: Amenities, property conditions & facilities
The bathrooms had dangerous thresholds that one could easily trip on. Bathroom sink had large chips on the porcelain. There was outside noise from trains and traffic all night long. The blackout curtains didn’t cover the complete window so the room became light at 4/00 am.
Stayed 1 night in May 2025

10/10 Excellent

Vendulka

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Rikke

Liked: Cleanliness, staff & service, room comfort

family stay

The bathroom had a very mad moldy smell otherwise very good
Stayed 1 night in Sep 2024

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a very central part of the city, easily to get to everything by foot. Also breakfast was amazing with a lot of options. Highly recommended!
Stayed 6 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service, Nice people.

Lovely place for a quick little get away. Would come again.
Stayed 1 night in Jun 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is exactly what you need for your city break .
Stayed 1 night in Aug 2024

8/10 Good

Yuk Kuen Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good and convenient place for staying. Near the main railway station and city centre where many scenic points are within affordable walking distance. Many restaurants are around. Room is spacious and clean enough to the travellers. Staff is helpful and polite.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were professional and friendly
Stayed 2 nights in Jul 2024