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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and a 24-hour front desk

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Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding
Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding
Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Twin Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Suite

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding

Junior Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Historic Double Room (Four Poster)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
High Street, Conwy, Wales, LL32 8DB

What's nearby

  • Conwy Town Walls - 1 min walk - 0.1 miles
  • Conwy Quay - 3 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles
  • Venue Cymru - 9 min drive - 4.2 miles
  • Llandudno Pier - 11 min drive - 5.0 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Upscale hotel near Conwy Castle
At The Castle Hotel, Conwy, North Wales, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as reflexology, a massage, or aromatherapy. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), massage treatment rooms, and luggage storage
  • Meeting rooms, a front-desk safe, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free internet and bathrobes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is The Castle Hotel, Conwy, North Wales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Castle Hotel, Conwy, North Wales?

Self parking is free at this property.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Castle Hotel, Conwy, North Wales?

Check-out is at 11 AM.

Where is The Castle Hotel, Conwy, North Wales located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Aberconwy House and Conwy Castle. Eryri National Park is 1.8 mi (2.9 km) away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.

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The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 530 reviews
Rating 8 - Good. 148 out of 530 reviews
Rating 6 - Okay. 32 out of 530 reviews
Rating 4 - Poor. 8 out of 530 reviews
Rating 2 - Terrible. 3 out of 530 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.
Stayed 1 night in Apr 2025

8/10

Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025

8/10

Great location in the middle of Conwy. The hotel has on site parking but the main area behind the hotel is accessed via a very narrow alley. Not suitable for larger vehicles. The rooms are really very comfortable. Breakfast options are good and the dinner service is excellent.
Stayed 2 nights in May 2025

10/10

Excellent hotel, great position
Stayed 1 night in Nov 2024

10/10

Overall, great. Restaurant was not as good as other experiences but staff was great. Amazing location. Would caution staying on the top floor near the alley. Room so hot closing the window was not an option and the alley is used by those traveling to and from some of the pubs, so you can imagine the noise. Not the fault of the hotel but shows the reason it is one of their less expensive rooms. GREAT LOCATION!
Stayed 2 nights in May 2025

10/10

Plenty of character beautiful location excellent staff lovely rooms
Stayed 1 night in Nov 2024

10/10

We greatly enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10

Great stay- lovely hotel. Rooms were a really good size and food was great in the bar.
Stayed 2 nights in Oct 2024

10/10

Only stayed for one evening but the atmosphere was very good staff were very helpful and friendly would highly recommend
Stayed 1 night in Dec 2024

8/10

Nice pleasant hotel
Stayed 3 nights in Oct 2024

10/10

Great stay for anyone in the Conwy area. Lovely views of the castle and church as well.
Stayed 4 nights in Oct 2024

10/10

Great place and great location
Stayed 1 night in Jul 2024

6/10

Fabulous laocation and appreciated the on site parking. Nice hotel bit overpriced but enjoyed our stay.
Stayed 2 nights in Nov 2024

10/10

This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.
Stayed 1 night in Mar 2025

10/10

Great location and service
Stayed 4 nights in Nov 2024

10/10

Stayed here many times the staff are brilliant nothing is to much for them so helpful the food is lovely an the hotel itsself is so warm ,friendly atmosphere would highly recommend staying here
Stayed 1 night in Oct 2024

10/10

Great place to stay in Conwy.
Stayed 2 nights in Jun 2024

10/10

The hotel exudes a warm and cozy ambiance that instantly makes you feel at home. From the moment we arrived, the staff went above and beyond to make our stay comfortable. Our classic double room was both comfortable and homey, with all the essential amenities (though note there is no in-room safe). The on-site restaurant served absolutely delicious meals, and the bar provided the perfect setting to relax with a drink after dinner. The hotel’s central location is another huge plus—surrounded by charming bistros, lively pubs, and local shops, there’s always something to explore just steps away. Highly recommended!
Stayed 3 nights in Apr 2025

8/10

Great location in the centre of town everything within few minutes walk (shops, cafes / restaurants, pubs, harbour) on site carpark to the rear of hotel a very good size rooms, Quirky and modern from historical building.
Stayed 1 night in Nov 2024

10/10

We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!
Stayed 1 night in Dec 2024

8/10

Really nice hotel in a beautiful area, walkong distance to castle and surrounding shops, beautiful area of the country
Stayed 3 nights in Jun 2024

10/10

Good hotel very good staff and service excellent position
Stayed 1 night in Dec 2024

8/10

Excellent location with parking! We enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10

We really appreciated the ability to park on property and what a central location the hotel was.
Stayed 1 night in Aug 2024

8/10

We had an absolutely wonderful stay at The Castle Hotel. From the moment we arrived, the staff were warm, welcoming, and eager to help. The hotel itself is full of charm and character, with beautiful historic features that make you feel like you’ve stepped back in time—yet it offers all the modern comforts you could need. Our Suite was spacious, spotless, and tastefully decorated, with lovely views of the surrounding town. The bed was incredibly comfortable, and we appreciated the thoughtful touches like local toiletries and fresh coffee. Breakfast was a highlight—plentiful, freshly prepared, and served with a smile. The location couldn’t be better, right in the heart of Conwy, just a short walk to the castle, town walls, and harbour. We thoroughly enjoyed our time here and would highly recommend The Castle Hotel to anyone visiting North Wales. A perfect blend of history, comfort, and hospitality.
Stayed 1 night in Feb 2025