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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and a 24-hour front desk

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Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard - The Castle Hotel, Conwy, North Wales (Conwy)
Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated - The Castle Hotel, Conwy, North Wales (Conwy)
Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated - The Castle Hotel, Conwy, North Wales (Conwy)
Bar (on property) - The Castle Hotel, Conwy, North Wales (Conwy)
Front of property - evening/night - The Castle Hotel, Conwy, North Wales (Conwy)
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at The Castle Hotel, Conwy, North Wales. Treat yourself to spa services, such as a body treatment, a massage, or reflexology. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Single Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Double Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Egyptian cotton sheets, premium bedding, individually decorated

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Conwy, The Castle Hotel, Conwy, North Wales is in the historical district and on the waterfront. Venue Cymru and Tina Holley Gallery are cultural highlights, and some of the area's attractions include Conwy Water Gardens and Bodafon Farm Park. Pen-y-Dinas Hillfort and The Cayley Promenade are also worth visiting. Spend some time exploring the area's activities, including skiing.
Visit our Conwy travel guideOpens in a new window
Map
High Street, Conwy, Wales, LL32 8DB

What's nearby

  • Conwy Town Walls - 1 min walk - 0.1 miles
  • Smallest House in Great Britain - 1 min walk - 0.1 miles
  • Conwy Visitor Centre - 2 min walk - 0.1 miles
  • Conwy Quay - 3 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪The Erskine Arms - ‬3 min walk
  • ‪Liverpool Arms - ‬1 min walk
  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪Fishermans Fish & Chip Shop - ‬1 min walk
  • ‪Two The Square - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Upscale hotel near Eryri National Park
At The Castle Hotel, Conwy, North Wales, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a body treatment, a massage, or reflexology. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a front-desk safe
  • Laundry services, multilingual staff, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free internet and bathrobes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is The Castle Hotel, Conwy, North Wales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Castle Hotel, Conwy, North Wales?

Check-out is at 11 AM.

Where is The Castle Hotel, Conwy, North Wales located?

Situated on the riverwalk, this hotel is steps from Aberconwy House and 1.8 mi (2.9 km) from Eryri National Park. Plas Mawr and Lower Gate are just steps away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.

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Reviews

The Castle Hotel, Conwy, North Wales Reviews

9.2

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 387 out of 615 reviews
Rating 8 - Good. 179 out of 615 reviews
Rating 6 - Okay. 36 out of 615 reviews
Rating 4 - Poor. 8 out of 615 reviews
Rating 2 - Terrible. 5 out of 615 reviews

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, warm, friendly helpful staff. Food was good. Breakfast lovely.
Stayed 2 nights in Dec 2025

8/10 Good

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

trefor

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely traditional hotwl right in the centre of town. Rooms were spotless
Stayed 1 night in Dec 2025

10/10 Excellent

jaki

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovley spotless, staff so so polite and helpful, the hotel was fab the interior throughout spacious decor lovley homely vibe to it, lots of space to sit and have a drink highly recommend and will be going back next year samw time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic stay all round,and massive bonus they have a car 🚗 park
Stayed 2 nights in Nov 2025

10/10 Excellent

Marian

Liked: Amenities
Deluxe twin room was lovely… a double bed each.. an added bonus. Staff were very helpful especially the lady on reception.. would definitely recommend a great place to stay.. perfect location too.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great 3 night stay over the weekend. Spotless room and lovely staff. We loved the hotel. Well done to all concerned.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was fabulous. Spotless, lovely room, staff were lovely and so friendly. We spent both our nights in the hotel both in the bar and in the restaurant. Food was amazing and the lady who served us was just lovely. Definitely will be returning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Room was comfortable and quirky. Food was very tasty
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really helpful, we'd not realised there was a private car park at the back of the hotel. I'd booked the room with the 500 year old 4 poster bed as a birthday treat, and the room was lovely. Staff were friendly and polite from reception, meal, checkout. Look forward to staying there again. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, vey conveniently located and a great car park, which is a huge plus in Conwy. Bedroom was comfortable and warm, but it was noisy given it was on the front of the hotel. Nice food with a good choice of menu. Above all it was the staff that made it a great stay. They were all so friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Great food and staff couldn't be more welcoming..
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Very nice hotel some rooms at the front are a little noisy because of the original windows this would probably only affect you if you're a light sleeper, no lift so ask for help with your luggage.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, great food and view of the castle from the courtyard / beer garden
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with genuinely friendly staff the bar was intimate and relaxed, our room was very well equipped and beautifully decorated with equality furnishings and fittings we had a spacious bathroom with shower above a bath. The continental breakfast had a good selection, I especially liked their pre soaked muesli which was full of nuts and fruit and shredded apple something I will try to reproduce, we had a full cooked breakfast the following day which was a little underwhelming, it's wasn't as hot as I would have liked and was missing either toast or fried bread, which if we had known we could have made our own toast from the continental selection but as it was already getting cold would have taken too long, but nevertheless the breakfast staff were excellent and very friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Stayed 2 nights in Aug 2025

10/10 Excellent

Philomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay in the Narnia Suite on the 3rd floor. There are no elevators and windy steps up to the third floor. This wasn’t a problem for me and my husband. The restaurant was very good as well. Prime location - walking distance to train station. We also took train to visit Howth and had lunch there. Beautiful country.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & very friendly staff

Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Stayed 2 nights in Jul 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff are super friendly and helpful. The property has lots of character and the rooms are comfortable, the only negative would be that it is need of a lick of paint and new carpets. On the whole it was a great stay.
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, spacious room. Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Barbara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle Hotel by Castell Conwy

The Castle hotel has a great location, and parking at the hotel. We had a room with a view of Castell Conwy. The historic hotel had great atmosphere, food, and drink. If I ever go back, I would stay there again. Wonderful staff, too!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025