Quay Hotel and Spa

4.0 star property
Art Deco hotel with a marina and a full-service spa

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Breakfast, lunch, dinner served; local cuisine, ocean views
Indoor pool
Exterior
Exterior
The Quay Hotel and Spa offers a peaceful waterfront retreat with marina access and ocean views from the terrace. Guests can enjoy local dishes at Marina Restaurant and rejuvenate with spa treatments on-site. Visitors consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Bar
  • 24/7 front desk
  • Pool
Spa

Spa

The on-site spa has 7 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages, hot stone massages, prenatal massages, and sports massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and detox wraps. Other on-site facilities include a steam room and a sauna.

Spa treatment
Spa treatment

Room options

Available filters for rooms
Showing 10 of 10 rooms

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 5 min drive - 1.9 miles
  • Venue Cymru - 7 min drive - 3.3 miles
  • Promenade - 7 min drive - 3.6 miles
  • Great Orme Tramway - 8 min drive - 3.4 miles
  • Llandudno Pier - 9 min drive - 3.6 miles

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪Enoch's Fish & Chip Shop - ‬3 min drive
  • ‪Tapps Conwy - ‬5 min drive
  • ‪The Old Station Hotel - ‬3 min drive
  • ‪KFC Conwy - Llandudno Junction - ‬3 min drive
  • ‪Archway Fish and Chips - ‬5 min drive

About this property

Quay Hotel and Spa

Upscale hotel near Eryri National Park
Located close to Conwy Castle, Quay Hotel and Spa provides free full breakfast, a marina, and a terrace. Treat yourself to aromatherapy, a sports massage, or hydrotherapy at the onsite spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and wedding services
  • Free newspapers, an elevator, and massage treatment rooms
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 77 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

Is Quay Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay Hotel and Spa?

Self parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Check-out is at 11 AM. Late check-out is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 mi (3 km) of Llandudno West Shore Beach, Conwy Quay, and Cineworld Llandudno. Lower Gate and Conwy Visitor Centre are also within 2 mi (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

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