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Hyatt House The Woodlands / Shenandoah

Property class: 3

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Photo gallery for Hyatt House The Woodlands / Shenandoah

A modern dining area with a long table and chairs, large windows, and a view of the outdoors. - Hyatt House The Woodlands / Shenandoah (Shenandoah)
A modern kitchen with white cabinets, wooden shelves, and a tiled backsplash. - Hyatt House The Woodlands / Shenandoah (Shenandoah)
A modern hotel lobby with a seating area, a large window, and a view of the outside. - Hyatt House The Woodlands / Shenandoah (Shenandoah)
A rooftop terrace with outdoor seating, including a sofa and chairs, and a view of the surrounding landscape. - Hyatt House The Woodlands / Shenandoah (Shenandoah)
A modern Hyatt House hotel with a flat roof, large windows, and a covered outdoor seating area with orange umbrellas. - Hyatt House The Woodlands / Shenandoah (Shenandoah)
Located close to CHI St. Luke's Health–The Woodlands Hospital and Memorial Hermann, Hyatt House The Woodlands / Shenandoah provides free full breakfast, a grocery/convenience store, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

A modern bathroom with a bathtub, shower, and sink.

Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Den)

A hotel room with a bed, a desk, a TV, a lamp, and a window with a view.

Room, 1 King Bed (Den)

9.4 out of 10
Exceptional
(165 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

A modern bathroom with a walk-in shower, grab bars, a toilet with a safety seat, and a towel rack with neatly folded towels.

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den)

A hotel room with two beds, a desk, a chair, a TV, and artwork on the walls.

Room, 2 Queen Beds (Den)

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a window with a view.

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

A hotel room with a large bed, two bedside tables with lamps, a window with blinds, and a cityscape view.

Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

A modern kitchen with grey cabinets, stainless steel appliances, and a large window providing natural light.

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

A modern living room with a sectional sofa, two ottomans, a side table with a lamp, and a cityscape artwork on the wall.

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

In the entertainment district, Hyatt House The Woodlands / Shenandoah is in a walkable area with great shopping. Hughes Landing and Woodlands Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Hurricane Harbor Splashtown. Ready for a night out? Consider Cynthia Woods Mitchell Pavilion. Visit our Shenandoah travel guide
Map
18645 Residence Drive, Shenandoah, TX, 77385

What's nearby

  • A weather vane with ice cream flavors on top, labeled 'Market Street' with directional arrows.
    Market Street
    6 min drive - 2.8 miles
  • Woodforest Bank Stadium
    3 min drive - 0.7 miles
  • Woodforest National Bank Stadium and Natatorium
    3 min drive - 0.7 miles
  • Woodlands Mall
    4 min drive - 2.1 miles
  • Cynthia Woods Mitchell Pavilion
    6 min drive - 2.8 miles

Getting around

  • George Bush Intercontinental Airport (IAH)
    32 min drive

Restaurants

  • McDonald's
    3 min drive
  • Whataburger
    4 min drive
  • Pappadeaux Seafood Kitchen
    10 min walk
  • Twin Peaks
    4 min drive
  • BJ's Restaurant & Brewhouse
    3 min drive

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  • Pool
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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.01 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt House The Woodlands / Shenandoah have a pool?

Yes, this property has an outdoor pool.

Is Hyatt House The Woodlands / Shenandoah pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt House The Woodlands / Shenandoah?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House The Woodlands / Shenandoah?

Check-out is at noon.

Where is Hyatt House The Woodlands / Shenandoah located?

Situated in the entertainment district, this hotel is within 3 mi (5 km) of CHI St. Luke's Health–The Woodlands Hospital, Memorial Hermann, and MD Anderson Cancer Center. Woodlands Mall and Hughes Landing are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House The Woodlands / Shenandoah Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 858 out of 1224 reviews
Rating 8 - Good. 201 out of 1224 reviews
Rating 6 - Okay. 84 out of 1224 reviews
Rating 4 - Poor. 31 out of 1224 reviews
Rating 2 - Terrible. 50 out of 1224 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently great, clean place. Staff was & is extremely friendly & helpful!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet hotel with a very polite and helpful staff. Lot's of free parking. Will stay again if we are in the area.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is excellent and I like the suites because are very comfortable
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
room was clean and nice
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this property. It was clean and the staff was very welcoming and attentive to all our needs. The location is also ideal with easy access to the highway and multiple food options in the area. Will definitely stay here again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana at the front desk was friendly and very helpful. As a matter of fact all of your staff were kind and helpful!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The staff were very professional and gracious. Our room was comfortable with nice bedding. And the free breakfast was also good - a bonus of breakfast was that the dining room was very bright and open.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, and our floor was quiet. It was a very pleasant stay. It was not far from the Cynthia Mitchell Woods Pavilion, where we had attended an event. This is our second stay here, and we enjoyed it. The breakfast was yummy, and the pool and hot tub were clean. The hot tub was not terribly hot, but it was bubbly and comfortable.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is clean and staff friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. The H bar gets inventory once a month. Both food and alcohol inventory. We were only able to get a pepperoni pizza.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is amazing. Very clean, the staff is very friendly and the location is great. There are restaurants and shopping within walking distance. There was not a fee for parking and an extra garage space across the street if the hotel it's as its whole capacity. Overall we'll definitely stay there again. Robert and Veronica Corpus Christi, TX
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Clean room. Staff was helpful. Temperature @ the gym: too cold.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable room and great breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and rooms are nice and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, spacious, and convenient to the Spring/Tge Woodlands area. The staff were all engaging and welcoming, quickly handling check in, check out, and every interaction. Free parking on site! Definitely a great stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so nice and clean!!! We were very impressed!! Staff was so nice and helpful!! Absolutely loved our stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communicating with the staff was very easy, as we had a room where the toilet needed attention because of running water. It was fixed immediately. Definitely will stay agin when I. The area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Cynthia pavilion!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well-kept. The location was perfect for where I needed to go during my stay. I also liked that the hotel was located within walking distance of restaurants, a movie theater, and Dave & Buster's, in case I was staying a bit longer and needed something to do. I enjoyed my stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very clean. Beds were hard so difficult to sleep. Breakfast was cold.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing stay
Stayed 2 nights in Dec 2025