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Hyatt House The Woodlands / Shenandoah

3.0 star property
Guests can kickstart their morning with a hearty breakfast, then relax poolside or handle business matters in well-equipped meeting spaces

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby - Hyatt House The Woodlands / Shenandoah (Shenandoah)
Exterior - Hyatt House The Woodlands / Shenandoah (Shenandoah)
Lobby - Hyatt House The Woodlands / Shenandoah (Shenandoah)
Hallway - Hyatt House The Woodlands / Shenandoah (Shenandoah)
Terrace/patio - Hyatt House The Woodlands / Shenandoah (Shenandoah)
Hyatt House The Woodlands/Shenandoah is minutes from Woodlands Mall, offering travelers a complimentary full breakfast and coffee shop. After exploring nearby CHI St. Luke's Health hospital, visitors can refresh in the outdoor pool or spa tub, with laundry facilities available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Den)

9.4 out of 10
Exceptional
(136 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Den)

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Coffee/tea maker

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

In the entertainment district, Hyatt House The Woodlands / Shenandoah is in a walkable area with great shopping. Hughes Landing and Woodlands Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Hurricane Harbor. Ready for a night out? Consider Cynthia Woods Mitchell Pavilion. Visit our Shenandoah travel guide
Map
18645 Residence Drive, Shenandoah, TX, 77385

What's nearby

  • Woodforest National Bank Stadium and Natatorium
    3 min drive - 0.7 miles
  • Woodforest Bank Stadium
    3 min drive - 0.7 miles
  • Woodlands Mall
    4 min drive - 2.1 miles
  • Cynthia Woods Mitchell Pavilion
    6 min drive - 2.8 miles
  • ExxonMobil Campus
    10 min drive - 7.9 miles

Getting around

  • George Bush Intercontinental Airport (IAH)
    32 min drive

Restaurants

  • McDonald's
    3 min drive
  • Whataburger
    4 min drive
  • Pappadeaux Seafood Kitchen
    10 min walk
  • Buffalo Wild Wings
    3 min drive
  • BJ's Restaurant & Brewhouse
    3 min drive

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Hampton Inn & Suites Shenandoah The Woodlands, Tx
Shenandoah
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 390 reviews
Hampton Inn & Suites Shenandoah The Woodlands, Tx
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.01 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt House The Woodlands / Shenandoah have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from October 1 to May 1.

Is Hyatt House The Woodlands / Shenandoah pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt House The Woodlands / Shenandoah?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House The Woodlands / Shenandoah?

Check-out is at noon.

Where is Hyatt House The Woodlands / Shenandoah located?

Situated in the entertainment district, this hotel is within 3 mi (5 km) of CHI St. Luke's Health–The Woodlands Hospital, Memorial Hermann, and MD Anderson Cancer Center. Woodlands Mall and Hughes Landing are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House The Woodlands / Shenandoah Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 784 out of 1127 reviews
Rating 8 - Good. 189 out of 1127 reviews
Rating 6 - Okay. 74 out of 1127 reviews
Rating 4 - Poor. 29 out of 1127 reviews
Rating 2 - Terrible. 51 out of 1127 reviews

Reviews

Verified

10/10 Excellent

Alivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so nice and clean!!! We were very impressed!! Staff was so nice and helpful!! Absolutely loved our stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Cynthia pavilion!
Stayed 1 night in May 2026
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well-kept. The location was perfect for where I needed to go during my stay. I also liked that the hotel was located within walking distance of restaurants, a movie theater, and Dave & Buster's, in case I was staying a bit longer and needed something to do. I enjoyed my stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable room and great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thad

Liked: Staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
What a stay! The room was clean and comfortable. Evening staff wasn't that great, but the morning staff was amazing. Breakfast was great and they had plenty!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design, super clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Keosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our stay was brief this is our second time staying here and as always it was very clean the staff are nice and polite also very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

De'Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and had friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Property is clean. Pool and hot tub was great.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing. All the staff were friendly and helpful. The only issue we had was the knocking/thumping sound from the AC wall. Kept me up at night. I reported the issue to the front desk staff. Hopefully they get that fixed for the next person who stays in the room. Besides that, we have an amazing stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Triva

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing this was my 4 stay and the staff are exceptional! The location is always in top shape.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victorino

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great staff anna is really good at her job so helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jaidyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great location and breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cindy

I love this hidden gem. The hotel is so nice. Love the studio suite with the kitchen island. It’s all top notch at a reasonable price with lots of restaurants and activities within walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Quiet location. A walk to some close by stores and restaurants near by. Smelled so clean. Will definitely be back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities
Great room! very clean, smelled amazing, Good breakfast
Stayed 1 night in Feb 2026
Verified

8/10 Good

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Friendly front desk staff. Clean, well appointed room. Comfortable bed.
Stayed 1 night in Feb 2026