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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property
Bay-side retreat offers a refreshing start to the day with a hearty breakfast buffet, plus a seasonal outdoor pool and staff who know how to help

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Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby - SureStay Plus Hotel by Best Western Point Richmond (Richmond)
Exterior - SureStay Plus Hotel by Best Western Point Richmond (Richmond)
Memory foam beds, blackout drapes, iron/ironing board, free WiFi - SureStay Plus Hotel by Best Western Point Richmond (Richmond)
Banquet hall - SureStay Plus Hotel by Best Western Point Richmond (Richmond)
Free daily buffet breakfast - SureStay Plus Hotel by Best Western Point Richmond (Richmond)
SureStay Plus Hotel by Best Western Point Richmond, near San Francisco Bay, offers a satisfying breakfast buffet each morning. Guests can use the business center, connect to WiFi, cool off in the seasonal outdoor pool, or visit the vending machine for quick snacks.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(98 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free WiFi

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4
  • Free WiFi

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2
  • Free WiFi

About the neighborhood

Point Richmond, a neighborhood in Richmond, is home to SureStay Plus Hotel by Best Western Point Richmond. The area's natural beauty can be seen at San Francisco Bay and Alcatraz Island, while SF Masonic Auditorium and San Francisco Museum of Modern Art are cultural highlights. Bill Graham Civic Auditorium and California Academy of Sciences are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Richmond travel guide
Map
915 W Cutting Blvd, Richmond, CA, 94804

What's nearby

  • A marina with sailboats, a red ship, and a distant cityscape.
    Marina Bay Trail
    11 min walk - 0.6 miles
  • Keller Beach
    13 min walk - 0.7 miles
  • Golden State Model Railroad Museum
    19 min walk - 1.1 miles
  • Richmond Museum of History
    3 min drive - 1.6 miles
  • Nevin Community Center
    3 min drive - 1.6 miles

Getting around

  • Richmond Transit Center
    4 min drive
  • El Cerrito del Norte Station
    6 min drive
  • Oakland Intl. Airport (OAK)
    40 min drive

Restaurants

  • El Canelo
    3 min drive
  • East Brother Beer Co.
    18 min walk
  • Burger King
    16 min walk
  • 7-Eleven
    2 min drive
  • Mi Pueblo Super Mercado
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does SureStay Plus Hotel by Best Western Point Richmond have a pool?

Yes, this property has an outdoor pool.

Is SureStay Plus Hotel by Best Western Point Richmond pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Point Richmond?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Point Richmond?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Point Richmond located?

Located in Point Richmond, this hotel is 1.2 mi (1.9 km) from San Francisco Bay and within 9 mi (15 km) of University of California, Berkeley and San Pablo Lytton Casino. Golden Gate Fields and Berkeley Marina are also within 9 mi (15 km).

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Reviews

SureStay Plus Hotel by Best Western Point Richmond Reviews

7.6

Good

7.4

Cleanliness

6.8

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 453 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 145 out of 1007 reviews
Rating 4 - Poor. 78 out of 1007 reviews
Rating 2 - Terrible. 131 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff and good breakfast plenty of parking space
Stayed 4 nights in May 2026
Verified

10/10 Excellent

jollyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dindi

Liked: Cleanliness, staff & service, amenities
Great customer service good breakfast clean room would stay again
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and nice. Price is very reasonable. The only problem is the noise of the traffic from the freeway and the diesel gas station, very noisy even at night.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had simple things for breakfast. The room did have a strong cigarette smell for being a non-smoking room.
Stayed 2 nights in May 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean bed comfortable and bathtub was clean and not all nasty like some hotel so that a big plus for me
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool unavailable, dirty bathroom, breakfast was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Sonia

Clean room more friendly staff maintenance up to date
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness
Room comfortable & decent breakfast however breakfast should be earlier for people that work
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cecily

Liked: Cleanliness, amenities, property conditions & facilities
This place is really not cw and a great value. Rooms are always perfectly clean in the beds are lovely nice for mattresses very convenient location.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed. Very noisy
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sina

Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned, comfortable and safe to stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shawn-Anthony Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms nice staff and good breakfast options great prices
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is always friendly.we always come back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marquish

Liked: Cleanliness, staff & service, amenities
Clean room, staff was super helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and rooms were clean
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tina

Liked: Amenities, property conditions & facilities
Staff helped with TV & Room
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Filthy room. Floors hadn't been mopped in what looked like years. Strong smell of Marijuana as soon as we opened the door. Staff was average. Not very friendly, but not rude. Parking was spacious and nice. Although we were afraid to leave anything in our car. Pretty rough neighborhood.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Brianna

Liked: Cleanliness, staff & service
Room was clean, outside signage is dark and makes property appear closed or abandoned. One set of towels available in room. Front desk only had a large towel available, had to wait until 9am to get more. Late for work as a result.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vinicio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the hotel we were very comfortable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice area to stay staff was so nice
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Takuto

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Diarro

Parking was fine hotel was quiet
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had good breakfast served daily staff was friendly good price !!
Stayed 4 nights in May 2025