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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Hotel in San Pablo with free breakfast

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Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Exterior
Lobby
Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3170 Garrity Way, San Pablo, CA, 94806

What's nearby

  • Hilltop Mall - 14 min walk - 0.8 miles
  • Contra Costa College - 2 min drive - 1.0 mile
  • San Pablo Lytton Casino - 3 min drive - 2.5 miles
  • University of California, Berkeley - 14 min drive - 10.4 miles
  • Greek Theater - 16 min drive - 11.0 miles

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Original Mels Diner - ‬4 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

Hotel near the airport
Extended Stay America Suites Richmond Hilltop Mall provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Smoke-free premises, an elevator, and a vending machine
  • A front-desk safe and coffee/tea in the lobby
Room features
All 101 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Frequently asked questions

Is Extended Stay America Suites Richmond Hilltop Mall pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Richmond Hilltop Mall?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Hilltop Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Extended Stay America Suites Richmond Hilltop Mall?

Check-out is at 11 AM.

Where is Extended Stay America Suites Richmond Hilltop Mall located?

Situated near the airport, this hotel is 0.8 mi (1.4 km) from Hilltop Mall and within 3 mi (5 km) of Contra Costa College and Wildcat Canyon Regional Park. San Pablo Lytton Casino is 2.8 mi (4.5 km) away.

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Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 960 reviews
Rating 8 - Good. 192 out of 960 reviews
Rating 6 - Okay. 185 out of 960 reviews
Rating 4 - Poor. 152 out of 960 reviews
Rating 2 - Terrible. 169 out of 960 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service
Clean ,good location, worked for me
Stayed 2 nights in May 2025

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities
Very, very nice…
Stayed 3 nights in May 2025

4/10 Poor

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed overnight only, we check in 10++pm and check out before 11am the following day. They don't have complimentary shampoo or conditioner, no ice.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff. Good and clean room
Stayed 1 night in Mar 2025

8/10 Good

Ronald

More food options
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is wonderful!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean, the staff except maintenance guy were all very helpful, and the free breakfast was basic to-go items, but good.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable staff goes out of their way to accommodate and the nicest front desk I have met in a long time.i have to say this is the best extended stay I have ever been
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect choice for our group of friends looking for a comfortable and central place to stay.We would book again with some minor adjustments made for slow drains
Stayed 1 night in Jan 2025

10/10 Excellent

Waiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here couple of time with my friend. Ladies at the front and the house keeper are stellar.
Stayed 1 night in Nov 2024

6/10 Okay

Monica

Liked: Staff & service
It was a good stay . It’s loud.
Stayed 1 night in Nov 2024

10/10 Excellent

Waiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are comfy. The room was clean. The staff was friendly. For the price point it was a great stay (with stove/microwave). The only thing that wasn’t the best but still doable, is that there was no light in the bathroom
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the main lobby and checkout area was clean. The rooms were large and clean. I had just gotten out of the hospital with back surgery and the beds were some of the most comfortable beds I've ever slept.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast item was decent. Nice room. Friendly staff. Rate was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Waiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, clean clean! I stayed here and the cleanliness of this hotel exceeded my expectations! The staff was beyond friendly and knowledgeable
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few people wondering around parking lot during night but the front desk and housekeeper and room are the exceptional. I was very pleased with the interaction I had with the Manager and the front desk lady.
Stayed 1 night in Nov 2024

6/10 Okay

Hamlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is just ok

Not really a breakfast. Just coffe/ tes with cop cake
Stayed 1 night in Feb 2025

10/10 Excellent

Chanthrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a place to stay for a couple of days while in town visiting family. I loved it here! My room was fully equipped with everything that I needed. The room was clean. The bed was comfortable and Front desk employee were super helpful. They were welcoming.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a muffins and coffee bar without sweeteners or creamers. But overall, it was a great stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice place
Stayed 1 night in Sep 2023

10/10 Excellent

MICHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jobon at front desk was super nice. Very friendly staff.
Stayed 1 night in May 2023

8/10 Good

Miguel

Liked: Staff & service
Friendly staff

8/10 Good

Michelle

Liked: Cleanliness, staff & service

It was ok for the price

It was extremely loud through out the night...
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024