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Extended Stay America Suites Richmond Hilltop Mall

Property class: 2.5

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Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

A hotel room with two beds, a brown chair, and a wall-mounted lamp. - Extended Stay America Suites Richmond Hilltop Mall (San Pablo)
A hotel lobby with a coffee station, a reception desk, and a red accent wall. - Extended Stay America Suites Richmond Hilltop Mall (San Pablo)
A hotel reception area with a reception desk, a phone, framed pictures, and a carpeted floor. - Extended Stay America Suites Richmond Hilltop Mall (San Pablo)
A compact kitchen with white cabinets, a microwave, a refrigerator, a sink, and a gas stove. - Extended Stay America Suites Richmond Hilltop Mall (San Pablo)
A hotel with a sign for Extended Stay America suites, a parking lot with marked spaces, and a tree in the foreground. - Extended Stay America Suites Richmond Hilltop Mall (San Pablo)
Extended Stay America Suites Richmond Hilltop Mall provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a chair, and a window with curtains.

Studio, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a nightstand, and a lamp.

Studio, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a nightstand, and a lamp.

Studio, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

STUDIO TWO DOUBLE BEDS

  • Sleeps 5

STUDIO TWO DOUBLE BEDS NON SMOKING

  • Sleeps 5

STUDIO WITH DOUBLE BED

  • Sleeps 5

About the neighborhood

Located in San Pablo, Extended Stay America Suites Richmond Hilltop Mall is near the airport. The area's natural beauty can be seen at San Francisco Bay and Alcatraz Island. Lawrence Hall of Science and University of California Botanical Garden at Berkeley are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our San Pablo travel guide
Map
3170 Garrity Way, San Pablo, CA, 94806

What's nearby

  • A large ornate gate with the inscription "AETHER GATE" and a globe atop it.
    University of California, Berkeley
    17 min drive - 10.4 miles
  • A pedestrian bridge over a river with a stadium and a boat dock in the background.
    Oracle Park
    31 min drive - 20.4 miles
  • A cityscape with tall buildings, a fountain, and a tiled plaza.
    Moscone Convention Center
    31 min drive - 20.4 miles
  • Cinemark Century Hilltop 16
    11 min walk - 0.6 miles
  • Contra Costa College
    2 min drive - 1.0 mile

Getting around

  • El Cerrito del Norte Station
    14 min drive
  • Richmond Transit Center
    16 min drive
  • Oakland Intl. Airport (OAK)
    46 min drive

Restaurants

  • In-N-Out Burger
    3 min drive
  • McDonald's
    14 min walk
  • Panera Bread
    3 min drive
  • Starbucks
    4 min drive
  • Applebee's Grill + Bar
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge (varies based on length of stay)

Service animals are welcome, and are exempt from fees

2 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Extended Stay America Suites Richmond Hilltop Mall pet-friendly?

Yes, this hotel allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Hilltop Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Extended Stay America Suites Richmond Hilltop Mall?

Check-out is at 11 AM.

Where is Extended Stay America Suites Richmond Hilltop Mall located?

Situated near the airport, this hotel is 1.6 mi (2.5 km) from Contra Costa College and 2.8 mi (4.5 km) from San Pablo Lytton Casino. Bayfront Park and Nevin Community Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Suites Richmond Hilltop Mall Reviews

7.0

Good

7.0

Cleanliness

7.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 366 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 136 out of 1002 reviews
Rating 2 - Terrible. 160 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff very helpful!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members did a great job
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was very helpful. The room was excellently sound-proof and generally clean. However, Room interior corners were worn, and the bed was too firm-Hard! Few amenities, so-called breakfast was threadbare. Outside greenery was suffering. Also had to contend with feral cats and Skunks(!) in the parking lot, attracted by the open dempster. I will not be returning.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Newton

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodations. I would stay here again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff very helpful and friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful my wife and I enjoy staying in this hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean my only problem was that there wasn’t any workout section. the workers were friendly and helpful I stayed 2 weeks had no issues
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tyrone

Great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Vinoj

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really friendly and helpful
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and calm stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

heinz

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, comfortable
Stayed 2 nights in May 2025
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service
Clean ,good location, worked for me
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Tiffany

Liked: Amenities
Nice staff all the time
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable staff goes out of their way to accommodate and the nicest front desk I have met in a long time.i have to say this is the best extended stay I have ever been
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

When we checked in the person who helped us was awesome! I wish i could remember his name
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean, the staff except maintenance guy were all very helpful, and the free breakfast was basic to-go items, but good.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff. Good and clean room
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect choice for our group of friends looking for a comfortable and central place to stay.We would book again with some minor adjustments made for slow drains
Stayed 1 night in Jan 2025