Best Western Heritage Inn

2.5 star property
Hotel in Concord with free breakfast and fitness center

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your current months are May, 2024 and June, 2024.
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June 2024

Best Western Heritage Inn

Photo gallery for Best Western Heritage Inn

Exterior
Outdoor pool, sun loungers
Fridge, microwave, coffee/tea maker
Restaurant
Lobby

Overview of Best Western Heritage Inn

Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the neighborhood

Map
4600 Clayton Rd, Concord, CA, 94521
  • Popular LocationNation's Giant Hamburgers & Great Pies1 min walk
  • Popular LocationNewhall Community Park6 min walk
  • Popular LocationPleasant Hill-Contra Costa Centre BART Station13 min drive
  • AirportConcord, CA (CCR-Buchanan Field)16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Concord

Located in Concord, Best Western Heritage Inn is near the airport and near a metro station. Concord Pavilion and Willows Theater are cultural highlights, and some of the area's activities can be experienced at Contra Costa Canal Trail and Ghost Golf Indoor Miniature Golf. Pixieland and Six Flags Hurricane Harbor Concord are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain climbing, hiking/biking trails, and mountain biking in the area.
Visit our Concord travel guideOpens in a new window

What's nearby

  • Concord Pavilion - 5 min drive
  • Todos Santos Plaza - 6 min drive
  • The Veranda - 9 min drive
  • Six Flags Hurricane Harbor Concord - 9 min drive
  • Kaiser Permanente - 11 min drive

Getting around

  • Concord Station - 8 min drive
  • Antioch-Pittsburg Station - 22 min drive
  • Concord, CA (CCR-Buchanan Field) - 17 min drive

Restaurants

  • McDonald's - 2 min walk
  • Taco Bell - 2 min walk
  • Popeyes Louisiana Kitchen - 2 min drive
  • Huckleberry’s Breakfast And Lunch - 12 min walk
  • Nation's Giant Hamburgers & Great Pies - 1 min walk

About this property

Best Western Heritage Inn

Hotel near the airport
Consider a stay at Best Western Heritage Inn and take advantage of free breakfast, a gym, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and a vending machine
  • A front-desk safe, 1 meeting room, and a 24-hour front desk
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail is 2.9 mi (4.7 km) away.

Best Western Heritage Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1001 reviews" "
Rating 8 - Good. 334 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 93 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was a terrible experience. We weren’t expecting much but after an all-day flight in from Michigan, we were expecting some level of comfort. The comforter had stains all over it and they didn’t have another to give us. The fire alarm went off four times during our stay, once at 12:30 am! We didn’t have hot water any time in the am so if you wanted to shower, you had to at night, which was very inconvenient. We will NEVER stay here again.
Stayed 4 nights in Apr 2024

4/10 Poor

Roger

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed there 4 or 5 years ago and had a good experience. Since then, the motel is in need of maintenance and a makeover. We will seek other accommodations in the future.
Stayed 1 night in Apr 2024

2/10 Terrible

Kate

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in I was given a parking pass. I thought that was odd but also thought it was good as I assumed there would be someone checking the parking the lot. There were a few cars near my room that did not have a parking pass. There were people just sitting in their car, looked like they were hanging out. Thr people next to my room were loud and partied until midnight, or maybe I final fell asleep and didn’t notice. Though I was woken up at midnight, twice, due to a very loud alarm going off in my room. It was an emergency alarm. It scared me so much. It finally went off. About 15 minutes later it went off again. I called the front desk and the man apologized and said they were trying to fix the malfunction. At about 5:00am the people next to me stated to party again. The things they spoke of were extremely violent and I became so terrified. Paralyzed with fear and wanting to leave but didn’t want to be seen by the ones who were smoking outside. I called the front desk and they did not answer. I called Best Western from the website. A nice woman was compassionate and contacted the hotel I was at. She said they would come check on me. I also requested a refund. She said I would have to call Expedia for a refund.Expedia got a hold of best western and they were only able to refund the next night I had booked.Not the horrible and terrifying night I had just had there. The cops and an ambulance came to take some of the ppl away. As soon as it was quiet outside my room I left
Stayed 2 nights in Mar 2024

10/10 Excellent

Ant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service! Clean and smell very good!
Stayed 1 night in Apr 2024

8/10 Good

faroukh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location as we were visiting friends in nearby Walnut Creek
Stayed 3 nights in Mar 2024

8/10 Good

Maybelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not far from home
Stayed 1 night in Mar 2024

10/10 Excellent

Miriam

Traveled with family
Maybe an elevator for those with large and heavy luggages just like me who had 2 large luggages and using only stairs…otherwise the rest are all good…
Stayed 6 nights in Mar 2024

10/10 Excellent

Lior

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice property, very basic but we loved it. It's quite with some fast food options around. The staff at the lobby and the cleaning service were friendly and nice. Quiet, quiet , quiet was a great benefit.
Stayed 4 nights in Mar 2024

4/10 Poor

raymond

Disliked: Property conditions & facilities
Curtain wasn’t closed.
Stayed 1 night in Mar 2024