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Best Western Heritage Inn

2.5 star property
Travelers unwind by the outdoor pool with sun loungers or hit the gym, while business travelers value the helpful multilingual staff.

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Photo gallery for Best Western Heritage Inn

Desk, laptop workspace, blackout drapes, iron/ironing board - Best Western Heritage Inn (Concord)
Outdoor pool, sun loungers - Best Western Heritage Inn (Concord)
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board - Best Western Heritage Inn (Concord)
Exterior - Best Western Heritage Inn (Concord)
Lobby - Best Western Heritage Inn (Concord)
Located near the airport, Best Western Heritage Inn combines relaxation and productivity. Guests enjoy the outdoor pool with sun loungers, stay connected with in-room WiFi, and can use the business center when work calls.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Accessible, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Concord, Best Western Heritage Inn is near the airport and near a metro station. Concord Pavilion and Willows Theater are cultural highlights, and some of the area's activities can be experienced at Brenden Theaters Concord 14 and Ghost Golf Indoor Miniature Golf. Markham Regional Arboretum and Pixieland are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, mountain climbing, and hiking/biking trails in the area. Visit our Concord travel guide
Map
4600 Clayton Rd, Concord, CA, 94521

What's nearby

  • Oracle Park
    Oracle Park
    49 min drive - 33.4 miles
  • Newhall Community Park
    3 min walk - 0.2 miles
  • Markham Regional Arboretum
    2 min drive - 1.4 miles
  • Concord Pavilion
    6 min drive - 3.8 miles
  • Six Flags Hurricane Harbor Concord
    8 min drive - 4.2 miles

Getting around

  • Concord Station
    8 min drive
  • Antioch-Pittsburg Station
    25 min drive
  • Concord, CA (CCR-Buchanan Field)
    20 min drive

Restaurants

  • Taco Bell
    3 min walk
  • McDonald's
    2 min walk
  • Dunkin'
    7 min walk
  • Popeyes Louisiana Kitchen
    2 min drive
  • Starbucks
    4 min drive

About this property

Best Western Heritage Inn

Hotel near the airport
Consider a stay at Best Western Heritage Inn and take advantage of free full breakfast, a gym, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • RV/bus/truck parking, a ballroom, and coffee/tea in the lobby
  • A front-desk safe, a banquet hall, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 128 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail is 2.9 mi (4.7 km) away.

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Reviews

Best Western Heritage Inn Reviews

7.8

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Yadira

Liked: Cleanliness
The breakfast was served fresh and good taste and parking safe and easy overall everything great for a good price
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Chris

Liked: Staff & service
Room was clean, but was only changed once during our stay and then they turned on the air conditioning to cold it was freezing on our return. Breakfast was very good. Staff was very helpful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The staff, the room and the breakfast is always really great
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The shower was clean and good pressure. The breakfast was very good with a lot of options....I appreciate that when traveling. Decent place with a decent price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

kenneth

Liked: Cleanliness
As to be expected clean everything worked
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was very friendly. Nice breakfast. My Family had a great stay. Conveniently located. We get rooms here for family when they come into town and always a good experience!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities
It was an emergency check-in and they were super accommodating even though we scheduled the room at 11:56p the day of. Though there was a fir alarm at 2 am (another guest burned food), we overall loved the room and the staff)
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room is nice and clean had a nice rest apart from the Male reception not really pleasant not really helpful quite rude
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ednalee

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and employees are very friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome........................................
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Clean room. Great water pressure in the shower. All around good experience.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Deborah Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced, clean, nice breakfast, close to my family
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and most accommodating very quite and spacious
Stayed 1 night in May 2025
Verified

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent. The room is clean and comfortable bed. The breakfast is awesome. I definitely recommend this hotel. Great place to stay.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Excellent and friendly staff, clean spacious room. Relative to past stays, the breakfast was disappointing. Poor quality oatmeal and sausage and scrambled eggs all 7 days! I ended up going out for breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Great location clean comfortable room.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Gayle H

Liked: Cleanliness, staff & service, amenities
Parking area seemed safe
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located in Concord with many dining and shopping options.
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
We stayed at this property several times a year, close to shops dining and attractions
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was larger than expected, had all the appliances needed, clean, very comfortable bed and the breakfast was quite good.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Adalberto

Location was great
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice pool, clean room!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, great staff, felt welcomed and convenient
Stayed 2 nights in Sep 2024