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Mercure Concepción

3.5 star property
Hotel in Concepción with a fitness center and a 24-hour front desk

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Photo gallery for Mercure Concepción

Exterior
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet friendly
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Catedral de la Santisima Concepcion - 11 min walk - 0.6 miles
  • Parque Ecuador - 16 min walk - 0.9 miles
  • Casa del Arte - 2 min drive - 1.2 miles
  • University of Concepcion - 4 min drive - 1.4 miles
  • Estadio Municipal de Concepcion - 6 min drive - 3.1 miles

Getting around

  • Concepción Station - 6 min walk
  • Concepcion (CCP-Carriel Sur) - 16 min drive

Restaurants

  • ‪Domino's Pizza - ‬2 min walk
  • ‪Unimarc A La Carta - ‬4 min walk
  • ‪Catus Pizza - ‬6 min walk
  • ‪El Tablon - ‬6 min walk
  • ‪Coyote Bar - ‬4 min walk

About this property

Mercure Concepción

Property highlights
You can look forward to dry cleaning/laundry services, a bar, and a gym at Mercure Concepción . The on-site restaurant offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • An elevator, meeting rooms, and a front-desk safe
  • A 24-hour front desk, luggage storage, and concierge services
Room features
All 138 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (USD 10.32 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 46 per pet, per stay
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Nearby parking fee: USD 10.32 per night (1 ft away)
  • Pet fee: USD 46 per pet, per stay
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton Concepcion Hotel

Frequently asked questions

Is Mercure Concepción pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 46 per pet, per stay.

What time is check-in at Mercure Concepción ?

Check-in start time: 3 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Concepción ?

Check-out is at noon. Late check-out is available for a fee.

Does Mercure Concepción provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Concepción located?

Situated in Concepción, this hotel is within a 15-minute walk of Happyland, Catedral de la Santisima Concepcion, and Plaza de la Independencia. Parque Ecuador and Galeria de la Historia are also within 1 mi (2 km). Concepción Station is 6 minutes by foot.

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Mercure Concepción Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 363 reviews
Rating 8 - Good. 93 out of 363 reviews
Rating 6 - Okay. 47 out of 363 reviews
Rating 4 - Poor. 18 out of 363 reviews
Rating 2 - Terrible. 10 out of 363 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024

10/10

Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024

10/10

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024

10/10

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Stayed 4 nights in Jan 2025

8/10

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Stayed 2 nights in Jan 2025

8/10

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

8/10

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

10/10

Buena atención, habitación cómoda, desayuno rico
Stayed 1 night in Jun 2025

8/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Excelente atención de personal de recepción y de restaurante.
Stayed 4 nights in Feb 2025

2/10

Stayed 4 nights in Feb 2025

6/10

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 3 nights in Jan 2025

6/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

2/10

Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Stayed 1 night in Oct 2024

8/10

O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Stayed 4 nights in Oct 2024

10/10

Stayed 1 night in Sep 2024

6/10

Stayed 3 nights in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024