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Mercure Concepción

3.5 star property
Hotel in Concepción with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Concepción

Daily buffet breakfast (USD 19 per person)
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Interior detail
Mercure Concepción provides a practical base for visitors with its well-equipped gym and business center. The on-site restaurant serves all three daily meals, while guests appreciate the convenience of free in-room WiFi and available dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Catedral de la Santisima Concepcion - 11 min walk - 0.6 miles
  • Plaza de la Independencia - 13 min walk - 0.7 miles
  • Parque Ecuador - 16 min walk - 0.9 miles
  • University of Concepcion - 4 min drive - 1.4 miles
  • Estadio Municipal de Concepcion - 6 min drive - 3.1 miles

Getting around

  • Concepción Station - 6 min walk
  • Concepcion (CCP-Carriel Sur) - 16 min drive

Restaurants

  • ‪Hotel Diego de Almagro - ‬5 min walk
  • ‪Los Pollos - ‬5 min walk
  • ‪coyote bar - ‬5 min walk
  • ‪Coffee Shop Company - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk

About this property

Mercure Concepción

Property highlights
You can look forward to dry cleaning/laundry services, a bar, and a gym at Mercure Concepción . The on-site restaurant offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Tour/ticket assistance, a front-desk safe, and concierge services
  • Meeting rooms, an elevator, and smoke-free premises
Room features
All 138 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (USD 10.32 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 46 per pet, per stay
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Nearby parking fee: USD 10.32 per night (1 ft away)
  • Pet fee: USD 46 per pet, per stay
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton Concepcion Hotel

Frequently asked questions

Is Mercure Concepción pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 46 per pet, per stay.

What time is check-in at Mercure Concepción ?

Check-in start time: 3 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Concepción ?

Check-out is at noon. Late check-out is available for a fee.

Does Mercure Concepción provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Concepción located?

Situated in Concepción, this hotel is within a 15-minute walk of Happyland, Catedral de la Santisima Concepcion, and Plaza de la Independencia. Parque Ecuador and Galeria de la Historia are also within 1 mi (2 km). Concepción Station is 6 minutes by foot.

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Reviews

Mercure Concepción Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 199 out of 370 reviews
Rating 8 - Good. 95 out of 370 reviews
Rating 6 - Okay. 47 out of 370 reviews
Rating 4 - Poor. 19 out of 370 reviews
Rating 2 - Terrible. 10 out of 370 reviews

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better and better

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not great

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Stayed 4 nights in Jan 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

It could be better

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, servicio y comodidad
Stayed 1 night in Aug 2025

8/10 Good

vanessa

Liked: Staff & service, property conditions & facilities, room comfort

Hotel a olhedor

Local acolhedor , atendimento pelos funcionários incrível
Stayed 25 nights in May 2025

10/10 Excellent

Diana Marcela

Liked: Cleanliness, amenities
Buena atención, habitación cómoda, desayuno rico
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Gracias, Mercure!

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Stayed 2 nights in May 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención de personal de recepción y de restaurante.
Stayed 4 nights in Feb 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service
En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Stayed 1 night in Feb 2025

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Stayed 1 night in Oct 2024

8/10 Good

Auteliano Antunes dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vale o seu preço

O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Stayed 4 nights in Oct 2024

6/10 Okay

Claudia Garay

Liked: Cleanliness, staff & service
No funcionaban varias luces en la habitación y no se veían varios canales en la TV. Otros tantos con un sonido terrible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Vista da cidade. Nao tenho o que reclamar.
Stayed 3 nights in Jun 2024

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concepcion Mercur

Super frienly staff , easy parking
Stayed 1 night in Jun 2024

4/10 Poor

Eduardo Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay un tren pasando no sé cada 15 minutos y qué hace literalmente retumbar la habitación con el característico silbato. Por otra parte el estacionamiento no está incluído. Además cobran el IVA aunque hagas la reserva por expedia o a través de su aplicación de socio de hotel no te salvas. Otra cosa que no me gustó es que cobran con la tarjeta sin siquiera mostrar la pantalla entonces Uno no sabe lo que está pagando por esta razón la recepcionista accidentalmente presionó que sí al cobro de una comisión extra en la tarjeta, un impuesto por usar tarjetas extranjeras que cobran en algunos lugares en Chile. Rescato la buena disposición y que la recepcionista se tomó con tranquilidad el tener que anular la transacción. Otra cosa es que la habitación es demasiado oscura y además el agua caliente demora un montón paradójicamente dicen ahí que hay que cuidar el agua.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supera las expectativas

Muy buen hotel, restaurant muy agradable y si bien la carta no es muy amplia, lo que hay es muy sabroso. El único pero fue que el aire acondicionado de la pieza de mis hijos no funciona
Stayed 1 night in May 2024

8/10 Good

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía , personal amable , buen desayuno , lo único en contra son las bocinas de metro tren que a veces puedes desparte
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, el hotel es muy bueno, el desayuno y el restaurante, excelentes.
Stayed 2 nights in Jan 2024

6/10 Okay

Giovanni

Liked: Cleanliness
Disliked: Amenities
Un buon albergo come tanti senza carattere affacciato sulla ferrovia. Colazione buona e ovvia. Ristorante modesto.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente lugar para descansar, muy buen ubicado. Instalaciónes de primera, cómodo,limpio y un desayuno exquisito. Súper recomendado.
Stayed 3 nights in Jan 2024

8/10 Good

THEODOR

Liked: Cleanliness, staff & service, property conditions & facilities

bueno

lamentablemente muy ruidosa la habitación por culpa del tren
Stayed 1 night in Dec 2023

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