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Hotel Hacienda Villa Victoria

3.0 star property
Hotel in Comitan de Dominguez with a 24-hour front desk and a coffee shop

Choose dates to view prices

Hotel Hacienda Villa Victoria welcomes travelers with mountain scenery, a daily manager's reception and an inviting firepit. Visitors can connect with WiFi, relax in the garden, stop by the coffee shop/cafe, and take advantage of self-parking during their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Free WiFi

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 King Beds

View all photos for Room

Room | Free WiFi

Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Yard
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Boulevard de la Federación 400, Comitan de Dominguez, CHIS, 30077

What's nearby

  • Casa Museo Dr Belisario Domínguez - 5 min drive - 3.4 miles
  • Iglesia de Santo Domingo - 5 min drive - 3.4 miles
  • Museo Rosario Castellanos - 5 min drive - 3.4 miles
  • Hermila Castellanos Dominguez Art Museum - 5 min drive - 3.2 miles
  • Comitan Archaeological Museum - 6 min drive - 3.6 miles

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Cafe David Plaza Las Flores - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Restaurant Mar y tierra - ‬2 min drive
  • ‪Restaurant Santa Anita - ‬3 min drive

About this property

Hotel Hacienda Villa Victoria

Hotel in the mountains
You can look forward to a free daily manager's reception, a terrace, and a firepit at Hotel Hacienda Villa Victoria. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), outdoor furniture, and a 24-hour front desk
  • A nature reserve and barbecue grills
Room features
All guestrooms at Hotel Hacienda Villa Victoria include amenities such as free WiFi.
More amenities include:
  • Private yards and wardrobes/closets

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Hotel Casa Caelum
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  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 72 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hacienda Villa Victoria
Hotel Hacienda Villa Victoria Hotel
Hotel Hacienda Villa Victoria Comitan de Dominguez
Hotel Hacienda Villa Victoria Hotel Comitan de Dominguez

Frequently asked questions

Is Hotel Hacienda Villa Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Villa Victoria?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Villa Victoria?

Check-out is at noon.

Where is Hotel Hacienda Villa Victoria located?

Situated in the mountains, this hotel is within 32 mi (52 km) of Chiflón Waterfalls, Parque Nacional Lagunas de Montebello, and Lagunas de Montebello National Park.

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Hotel Hacienda Villa Victoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación excelente, el lugar muy tranquilo a pesar de estar en la ciudad, el servicio del buffet del restaurante muy bueno y accesible
Stayed 1 night in Nov 2025

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial
Stayed 2 nights in Oct 2025

8/10 Good

JOSE GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EN GENERAL ES UNA BUENA OPCION, SOLO QUE ESTA ALGO ESCONDIDA
Stayed 1 night in Jul 2025

4/10 Poor

gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Muy mal servicio ya que no tenían gente para atendernos y no tener disponible la habitación solicitada , ni de restaurante debido a que estaban ocupados atendiendo un evento, no había huéspedes solo nosotros y nos descuiaron en todas las atenciones, lastima de servicio ya que sus instalaciones son muy bonitas
Stayed 1 night in Jul 2025

6/10 Okay

Eduardo

Liked: Property conditions & facilities
Hermoso lugar, muy tranquilo y cuartos de buen tamaño, la atención del personal es muy buena. Pero no hay agua caliente, los cuartos no tienen clóset, el Internet es pésimo, aunque hay un restaurante no tiene servicio, y el cuarto está infestado de hormigas.
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
The place it's so nice, very quiet, the rooms are right, the quality of the personal in service was superb
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la tranquilidad
Stayed 1 night in Jun 2025

6/10 Okay

Claudia

Liked: Amenities, property conditions & facilities
La 🚿 no salía agua caliente
Stayed 3 nights in Apr 2025

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
Encantados y el encargado super amable.
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice very nice place quiet, clean everything excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Fue muy grata mi estancia
Stayed 2 nights in Dec 2024

10/10 Excellent

comercializador y construcciones

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un hotel hermoso, tranquilo... excelente opción para ir a relajarse
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Hermoso lugar pero hay que mejorar algunos aspecto

Las instalaciones y las habitaciones mut bonias pero a media noche nos quedábamos sin luz y regresaba a las 6:00 am, el agua caliente no servía después de bañarse una persona. La comida y la atención de los meseros excelente.
Stayed 2 nights in Jul 2024

10/10 Excellent

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy bonito. El persona fue muy amable. A pesar de que llegamos muy tarde por la noche. Nos atendieron rápido para acceder a nuestra habitación. La hacienda tiene bastante lugar para caminar y tomar fotos.
Stayed 2 nights in Jul 2024

6/10 Okay

Enrique

Liked: Cleanliness, room comfort
Al llegar casi casi nos dijeron que la habitación que habíamos reservado estaba ocupado y que le hiciéramos como quisiéramos; sin embargo una señorita fue sensata y nos dió una opción correcta siempre mostrando amabilidad. El hotel tiene muchas áreas de oportunidad y de mejora. Quizás un poco más de mantenimiento ayudaría bastante. Al internet nunca nos pudimos conectar, el sistema de televisión falló. Las áreas verdes del hotel están muy lindas y puede ser un mejor hotel. Las camas estaban muy cómodas.
Stayed 1 night in Jul 2024

8/10 Good

Viroun

Liked: Staff & service, property conditions & facilities
Beautiful property friendly stuff but it’s abit far from the city
Stayed 1 night in Jun 2024

8/10 Good

Javier

Liked: Cleanliness
Las camas excelentes, la propiedad tiene bonitos espacios afuera de las habitaciones, la atención por what's muy oportuna. Lo malo que la entrada es rústica, si no tienes carro sería complicado, éramos los únicos huéspedes, y solo habia un trabajador como velador que nos asistía
Stayed 2 nights in Mar 2024

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
No limpian, sin mantenimiento,sin cobijas en pleno invierno
Stayed 4 nights in Dec 2023

10/10 Excellent

Néstor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaje Bueno, muy bonito y súper barato.

El hotel esta escondidito por lo que lo hace súper tranquilo, es como una finca, tiene área verdes muy bien cuidadas, su restaurante es muy tradicional y su comida es rica, las habitaciones tiene lo indispensable pero están muy muy comodas, la cama esta deliciosa, sin duda si lo recomiendo
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Ninguno
Stayed 1 night in Nov 2023

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023

10/10 Excellent

Noemi

Liked: Staff & service, property conditions & facilities
El ambiente es muy bueno. Se pueden apreciar la arquitectura antigua de la región.
Stayed 2 nights in Aug 2023

6/10 Okay

Elisa

Liked: Cleanliness, property conditions & facilities
Habian otras personas hospedadas que hicieron demasiado ruido, gritos, somataban las puertas y reian a carcajadas, no nos dejaron dormir hasta muy tarde y desgraciadamente nadie del hotel se dio cuenta, fuera de eso esta muy bonito el lugar
Stayed 1 night in Jul 2023

6/10 Okay

Mercedes

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

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