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The Plaza Hotel Columbus at Capitol Square

4.0 star property
Travelers start their day with breakfast beside a crackling fire before stepping out to explore Columbus landmarks including the historic Ohio Theatre

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Premium bedding, in-room safe, desk, blackout drapes - The Plaza Hotel Columbus at Capitol Square (Columbus)
Premium bedding, in-room safe, desk, blackout drapes - The Plaza Hotel Columbus at Capitol Square (Columbus)
Premium bedding, in-room safe, desk, blackout drapes - The Plaza Hotel Columbus at Capitol Square (Columbus)
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Premium bedding, in-room safe, desk, blackout drapes - The Plaza Hotel Columbus at Capitol Square (Columbus)
The Plaza Hotel Columbus at Capital Square offers comfort and convenience in downtown Columbus. Guests can enjoy breakfast at the Plaza Restaurant, grab coffee at the café, or unwind by the fireplace. The Ohio Statehouse is a short walk away for those interested in local history.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

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Showing 30 of 30 rooms

View all photos for Executive Room, 1 King Bed

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Executive Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

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Club Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

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Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, Multiple Beds, City View

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City Room, Multiple Beds, City View

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for City Room, 1 King Bed

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City Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

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Traditional Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

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Standard Room, 1 King Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

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Standard Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

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Standard Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub

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Standard Room, 2 Double Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower

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Standard Room, 2 Double Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible

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Standard Room, 2 Double Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa Bed, Capitol View

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Club Room, 1 King Bed with Sofa Bed, Capitol View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Capitol View

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Club Room, 1 King Bed, Capitol View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

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Club Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

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Club Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

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Club Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

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Executive Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

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Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

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Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

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Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, City View

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Junior Room, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room

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Elite Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room

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Presidential Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

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Presidential Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional, Guest room, 2 Double

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Traditional, Guest room, 2 Double

  • Sleeps 4

View all photos for Traditional King Room

Miscellaneous

Traditional King Room

  • Sleeps 3

View all photos for Traditional, Guest room, 1 King

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Traditional, Guest room, 1 King

  • Sleeps 3

About the neighborhood

Located in Downtown Columbus, a neighborhood in Columbus, The Plaza Hotel Columbus at Capitol Square is in the entertainment district. The area's natural beauty can be seen at Columbus Commons, while Ohio Theatre and Palace Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Historic Crew Stadium. Visit our Columbus travel guide
Map
75 E State St, Columbus, OH, 43215

What's nearby

  • Columbus Commons
    Columbus Commons
    1 min walk - 0.1 miles
  • The Ohio Statehouse in Columbus, Ohio
    Ohio Statehouse
    2 min walk - 0.1 miles
  • Ohio Theatre
    Ohio Theatre
    3 min walk - 0.2 miles
  • Palace Theatre
    Palace Theatre
    6 min walk - 0.4 miles
  • COSI
    COSI
    14 min walk - 0.8 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    14 min drive

Restaurants

  • The Goat RiverSouth
    5 min walk
  • Spaghetti Warehouse
    3 min walk
  • One Line Coffee
    5 min walk
  • Condado Tacos
    4 min walk
  • 4th & State
    3 min walk

About this property

The Plaza Hotel Columbus at Capitol Square

Upscale hotel near Ohio Statehouse
Located close to Ohio Theatre and Columbus Commons, The Plaza Hotel Columbus at Capitol Square provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Plaza Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, luggage storage, and a ballroom
  • Multilingual staff, concierge services, and a banquet hall
Room features
All 403 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • On-request microwaves, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Plaza Hotel Columbus at Capitol Square pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Plaza Hotel Columbus at Capitol Square?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Plaza Hotel Columbus at Capitol Square?

Check-out is at noon.

Where is The Plaza Hotel Columbus at Capitol Square located?

Located in Downtown Columbus, this hotel is steps from Ohio Statehouse, Ohio Theatre, and Columbus Commons. Palace Theatre and COSI are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Plaza Hotel Columbus at Capitol Square Reviews

6.4

7.4

Cleanliness

5.6

Amenities

7.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 98 reviews
Rating 8 - Good. 12 out of 98 reviews
Rating 6 - Okay. 26 out of 98 reviews
Rating 4 - Poor. 14 out of 98 reviews
Rating 2 - Terrible. 20 out of 98 reviews

Reviews

Verified

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Gregory

Disliked: Staff & service, amenities, property conditions & facilities
This hotel must be transitioning ownership as it is seriously understaffed for its size and was practically empty. I will say the people working there were friendly and helpful. The room was nice and clean and the location was safe and good for my needs. There was lots of street parking available over the weekend. I would stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights for business and enjoyed my stay. The staff were very friendly and eager to assist. The room was very clean and updated. The hotel was quiet and in an ideal location for walking.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Gym was decent enough, fantastic city view for the cardio equipment was a plus. Parking was alright
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Martha

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has see better days - while things functioned, there was a lot of duct tape and well used furnishing. The lobby is quite run down. The location is great.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need attention! This used to be such a beautiful property, but is now in need of a lot of attention. The lobby is updated and nicely appointed; our room & the fitness center are different stories. It’s a perfect location for enjoying all that downtown has to offer, so I hope updates & repairs for the rooms are planned soon!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, property conditions & facilities
We appreciated the customer service. The new owner was a lovely man. Our room's heat did not work so they gave us a new room and a bag of some snacks and drinks.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Janet

Disliked: Property conditions & facilities
This hotel is adequate at best though it is very 'tired' and needs a face-lift. The towel rack fell off the bathroom wall. There was no shower soap and only 1 tiny soap on the bathroom counter, also no body lotion. I had to go to several floors to find an ice machine that actually worked. The pictures on the wall were all askew but couldn't be straightened because they were permanently affixed to the wall. Our room didn't have a frig or a microwave. The one positive is that the king-sized bed was very clean and very comfortable and the large TV was a plus.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Got to the hotel shortly after 4. Lobby is dated and was very warm, no big deal. Got our room in a timely fashion, the desk staff were good. We get to our room and it was cleanish, and very very hot. Turned the air on and within 10 minutes the temp went from 80 to 84. Went to the desk to get a different room and they quickly did so. Went to the next room and it was also warm, and dirty. Towels all over the bathroom and the bed wasnt made. Went back to the desk and asked to cancel our stay and to get refuned and they did so with no hesitation. The desk staff were great, that was the only think that was good here. Saw numerous other people at the front desk making similar complaints, on even saying the rooms tv was on the bed.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Owen

Liked: Staff & service
Disliked: Amenities
I arrived at 9pm (on St Patrick’s day) and as a result there was no food available, the restaurant in the hotel was closed, every business nearby was closed even the bars. I ordered from Uber Eats which cancelled itself two hours later as the restaurant was closed. What’s going on Columbus? It’s 9 PM on st Patrick’s day! Also The room was very cold (in the low 60s) so I turned up the heat but it never got warmer than 68. I needed to get a new key from the front desk every time I returned to my room as they stopped working and locked me out. The ice machines on most floors have signs directing you to the one that works on another floor. There is no pool. The staff was very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, and great location to the stadium.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap hotel
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jonathan Emmanuel

Liked: Cleanliness, staff & service
The hotel is somewhat old.
Stayed 4 nights in Apr 2026
Verified

2/10 Terrible

Dhwanit

Disliked: Staff & service, property conditions & facilities
It was very okayish
Stayed 1 night in May 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good gym
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the restaurant in the hotel was delicious ! Just watch, not all floors had a working ice or vending machine, but that gave us an excuse for a little adventure ! Overall everything was really nice !
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Mark

Clean
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Jason

Hotel was a weird ghost town. You can tell where it once said Sheraton
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Madison

Disliked: Amenities
I waited 30 minutes to be checked in. Only one elevator worked. No soap or body wash in the bathroom.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was no maid service the three days that we stayed at the Plaza. We had to go and ask for fresh washcloths and towels from the front desk clerk. We put the door sign for maid service out on Friday and Saturday but no one came to clean the room.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Kayla

Disliked: Amenities, property conditions & facilities
This place was a mess. Check in was a nightmare, we were waiting in line for about 45 minutes. Two of the four elevators were broken so that was another 30 minute wait to get to the 8th floor to our room. The room itself was okay, no real complaints there. We went to a concert at OSU stadium so when we got back after, the wait for the elevator was ridiculous, had to take 8 flights of stairs. The shower was nice. Check out was quick and easy. I wouldn't stay there again.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Abigail

Liked: Cleanliness, staff & service
Parking not ideal. Our toilet was broken so someone had to come fix it. Glad we had a fridge and coffee maker. Most of the electronic were unplugged when we arrived which was odd. Thermostat barely worked, we set the air low and the room didn’t go below 70. Staff was EXTREMELY kind but hotel definitely needs updated. Not really worth the price
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bedroom ceiling was wet and collapsed onto the unmade mattress in our room. Would not recommend staying here.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only 3 floors had a ice machine that worked, only 1 elevator worked, property is in disrepair and needs cleaned, maintained, and renovated throughout. Other guests complained about hot rooms and A/C not working on a day that was maybe 65° outside. Rooms could use updating, carpet, curtains, and interior looked dated, kitchenette area was pretty decent. The only plus was the #1 bus ran nearby to the stadium and the last bus ran back from the stadium around 11:15 pm
Stayed 1 night in Apr 2026