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Holiday Inn Columbus-Hilliard by IHG

Property class: 3

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Photo gallery for Holiday Inn Columbus-Hilliard by IHG

A Holiday Inn hotel with a modern facade, large windows, and a well-lit entrance. - Holiday Inn Columbus-Hilliard by IHG (Columbus)
A bar area with a curved counter, multiple seating options, and a variety of bottles and glasses on shelves. - Holiday Inn Columbus-Hilliard by IHG (Columbus)
A gym with weight machines, dumbbells, treadmills, and benches. - Holiday Inn Columbus-Hilliard by IHG (Columbus)
An outdoor patio area with tables and chairs, a fire feature, and a view of a building with multiple windows. - Holiday Inn Columbus-Hilliard by IHG (Columbus)
A modern cafe with a counter displaying hot foods, fruit & yogurt, and cereal. There are seating areas with tables and chairs. - Holiday Inn Columbus-Hilliard by IHG (Columbus)
Take advantage of dry cleaning/laundry services, a bar, and a gym at Holiday Inn Columbus-Hilliard by IHG. Free in-room WiFi is available to all guests, along with a business center and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a curtain.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with a curtain.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Columbus, Holiday Inn Columbus-Hilliard by IHG is in a shopping district and near the airport. Some of the area's popular attractions include COSI and Columbus Zoo and Aquarium. Looking to enjoy an event or a game? See what's going on at Nationwide Arena or Schottenstein Center. Visit our Columbus travel guide
Map
5495 Maxwell Pl, Columbus, OH, 43228

What's nearby

  • A city skyline at night with illuminated buildings and a bridge over a river.
    North Bank Park
    7 min drive - 8.3 miles
  • Anthony Thomas Chocolates
    3 min drive - 3.1 miles
  • Hollywood Casino
    5 min drive - 5.0 miles
  • Lower.com Field
    8 min drive - 8.5 miles
  • The Mall at Tuttle Crossing
    8 min drive - 9.4 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    22 min drive

Restaurants

  • McDonald's
    15 min walk
  • Chick-fil-A
    3 min drive
  • Culver's
    7 min walk
  • Subway
    11 min walk
  • Texas Roadhouse
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3.50 to 8.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,313 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.50 to 8.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Columbus-Hilliard by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Columbus-Hilliard by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Columbus-Hilliard by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Columbus-Hilliard by IHG located?

Situated near the airport, this hotel is 2.3 mi (3.7 km) from Spindler Dog Park and within 6 mi (10 km) of Ohio State University and Heritage Golf Club. Roger A. Reynolds Municipal Park and Hollywood Casino are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Columbus-Hilliard by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 409 out of 676 reviews
Rating 8 - Good. 167 out of 676 reviews
Rating 6 - Okay. 48 out of 676 reviews
Rating 4 - Poor. 27 out of 676 reviews
Rating 2 - Terrible. 25 out of 676 reviews

Reviews

Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and the staff was really nice and respectful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Only issue was shower pressure.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally like everything. I don't have anything bad to say. Thank you for keeping the room and everything else clean. We enjoy the breakfast in the morning. Everything is so fresh.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff! Breakfast was good! Beautiful hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Front desk was very pleasant and quick to check us in.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Fairly new hotel so it was very clean. Staff was good and kind. Thank you for a nice stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caleb and Daniel were awesome! Room was clean. Ryan the bartender was great!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Byoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great with variety of foods. At bathtub, rust came with water.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast choices.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

NEWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The hotel was clean and quiet. Multiple restaurants within a short walk.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

NEWELL

Liked: Cleanliness, amenities, property conditions & facilities
The entire facality was clean, the staff was friendly and the breakfast was fresh.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, staff was very friendly
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, not far from the casino,rooms we're clean and quiet.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Fernando

Liked: Property conditions & facilities
Staff good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Clean, safe environment and breakfast was great! Convenient, right off the highway with dining options all around.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and looked newly remodeled. The staff were very polite and friendly.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Patricia

Great place to stay!

My only criteria was met with excellence which are safe, very clean and quiet!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and updated, full breakfast was appreciated, and staff were nice. Very happy with our stay.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was very friendly.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable, friendly staff
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service
I was only there for one night. Room was clean, bed was comfortable, staff was pleasant. I'd stay there again.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and so was the breakfast
Stayed 1 night in Dec 2023