Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites Columbus West - Hilliard

Free daily on-the-go breakfast
Lobby
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Lobby
Reception
Located in Columbus's shopping district, Comfort Suites Columbus West - Hilliard offers a peaceful retreat. Enjoy the indoor pool, in-room WiFi, and attentive staff. The hotel provides free to-go breakfast and is near Basilica di Saint Agnese and Castle Visconti San Vito.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Down duvet
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

You may also like

Ad
Restaurant

Residence Inn by Marriott Columbus Downtown

Downtown Columbus
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 770 reviews
Residence Inn by Marriott Columbus Downtown

About the neighborhood

Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • Hollywood Casino - 5 min drive - 4.8 miles
  • Nationwide Arena - 10 min drive - 9.4 miles
  • Greater Columbus Convention Center - 10 min drive - 9.7 miles
  • Ohio Stadium - 13 min drive - 11.3 miles
  • Ohio State University - 14 min drive - 8.3 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bojangles - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Hotel near Hollywood Casino
Consider a stay at Comfort Suites Columbus West - Hilliard and take advantage of free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and a vending machine
  • Free newspapers, coffee/tea in the lobby, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 71 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
8.8 out of 10, Excellent, 1,012 reviews
Best Western Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Columbus West - Hilliard?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is within 6 mi (10 km) of Heritage Golf Club, Roger A. Reynolds Municipal Park, and Hollywood Casino. Ohio State University and Greater Columbus Convention Center are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 998 reviews
Rating 8 - Good. 334 out of 998 reviews
Rating 6 - Okay. 130 out of 998 reviews
Rating 4 - Poor. 41 out of 998 reviews
Rating 2 - Terrible. 34 out of 998 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Wifi was poor and breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025

2/10 Terrible

Jenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is a bit small, but overall very nice hotel. Kids enjoyed breakfast.
Stayed 2 nights in Jul 2025

6/10 Okay

Zachary L.

Liked: Cleanliness, staff & service
Major construction going on in lobby, rooms older and outdated, AC wasn’t working right. Good hotel for the price, but definitely not perfect.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wife enjoyed the stay and spacious room.

Spent a night stay while driving through. My family enjoyed the pool. Room was spacious. Bed was comfortable. Wife gave it a 5 out of 5.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easily accessible.
Stayed 1 night in May 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
All was good. Had to report our toilet for barely being secured to the floor. Hopefully they fix. All else great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
Easy to find. Room clean, people very friendly
Stayed 1 night in Jun 2025

6/10 Okay

Dick

Room carpeting was old, dirty looking
Stayed 1 night in Sep 2025

2/10 Terrible

Curtis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was okay but bad front desk service, desk clerk was talking on a private phone call the entire time. He barely acknowledged us.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well recommended
Stayed 1 night in May 2025

6/10 Okay

Laura

Liked: Staff & service
Had a few cleanliness issue with the room. Breakfast attendant was jot very pleasant and was not quick to refill items. Overall stay was tolerable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Excellent, comfortable stay. Only issue was the breakfast was pretty sparse.
Stayed 2 nights in Jan 2025

8/10 Good

April

Liked: Amenities
Rooms were clean, breakfast had a variety to choose from.
Stayed 1 night in Oct 2023

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for an overnight.
Stayed 1 night in Jul 2023

10/10 Excellent

Justa

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 3 nights in Aug 2023

6/10 Okay

Mackenzie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was very your very standard room so that wasn’t bad but the hospitality from the staff could’ve been way better. I did like how many restaurant options there were near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast offerings.

4/10 Poor

Darcell

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is extremely rundown for the price! $140/night is extremely overpriced for the quality of the rooms. The shower curtain rod was
Stayed 2 nights in Apr 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, lots of restaurants close Good area
Stayed 1 night in Dec 2022

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Staff & service, amenities, property conditions & facilities
The staff are incredibly nice
Stayed 1 night in Aug 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpfulness and the different places to eat and shop
Stayed 1 night in Jan 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This hotel is a great value in every way. Easy access from interstate. Lots of restaurants near by. Quiet. Great parking lot too. Very comfortable rooms.
Stayed 1 night in Dec 2023

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.