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Comfort Suites Columbus West - Hilliard

Property class: 2.5

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Photo gallery for Comfort Suites Columbus West - Hilliard

A modern living room with a blue sofa, red armchair, and ottoman, a floor lamp, and a large window with a view of the outside. - Comfort Suites Columbus West - Hilliard (Columbus)
A hotel dining area with a long counter, multiple tables, and chairs. There are framed pictures on the walls, a flat-screen TV, and a decorative vase. - Comfort Suites Columbus West - Hilliard (Columbus)
A Comfort Suites hotel with a covered entrance, a parking lot, and landscaped areas with shrubs and flowers. - Comfort Suites Columbus West - Hilliard (Columbus)
A hotel lobby with red armchairs, a small round table with decorative items, and a buffet table with food. - Comfort Suites Columbus West - Hilliard (Columbus)
A hotel room with a flat-screen TV, a microwave, a refrigerator, a desk with a lamp, a chair, and a framed picture on the wall. - Comfort Suites Columbus West - Hilliard (Columbus)
Take advantage of free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby at Comfort Suites Columbus West - Hilliard. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a wooden headboard, a brown leather armchair, and a small ottoman.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a large window with curtains.

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a mirror.

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Located in Columbus, Comfort Suites Columbus West - Hilliard is in a shopping district and near the airport. COSI is a cultural highlight and some of the area's popular attractions include Ohio Expo Center & State Fairgrounds and Columbus Zoo and Aquarium. Looking to enjoy an event or a game? See what's going on at Nationwide Arena or Schottenstein Center. Visit our Columbus travel guide
Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • A city skyline at night with illuminated buildings and a bridge over a river.
    North Bank Park
    8 min drive - 8.8 miles
  • Anthony Thomas Chocolates
    4 min drive - 3.5 miles
  • Hollywood Casino
    5 min drive - 5.4 miles
  • Spindler Dog Park
    6 min drive - 2.2 miles
  • Lower.com Field
    8 min drive - 9.0 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    19 min drive

Restaurants

  • McDonald's
    4 min walk
  • Subway
    13 min walk
  • Chick-fil-A
    18 min walk
  • Culver's
    9 min walk
  • Texas Roadhouse
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Spindler Dog Park and within 6 mi (10 km) of Ohio State University and Heritage Golf Club. Early Television Museum and Hollywood Casino are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites Columbus West - Hilliard Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great staff. Everything was good.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a salt water pool and heated. It was awesome. The breakfast was delicious, lots of choices. And the staff was SO KIND. Room was super clean and bed was very comfortable.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed in a convenient location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and I found the bed very comfortable. We had no issues logging into the free basic WiFi and the staff were all friendly and helpful. It's always great when you can have breakfast before heading out to explore the area or continue your travels and the breakfast area was well stocked and kept clean by the wonderful lady who worked in that area. She kept busy the entire time making sure every guest would be well fed and satisfied. We always tip people like her and housekeeping when things are pleasant and clean. This hotel was very fair priced, so that's always a plus. We only stayed one night and did not use the fitness room or the indoor pool, but we did go check them out and they would have been sufficient for our needs. I would recommend this hotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Breakfast was great and offered a variety of options
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were cheerful and friendly. Room was clean and very comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean nice stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Breakfast was good. Staff was friendly. Room was okay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay expect two things. The first was the pillows are way too soft to the point when I laid down in bed they went totally flat. So therefore I couldn't get a good night sleep. The second thing was the desk chair was very stiff and hard, to the point of being very uncomfortable I ended up sitting in bed to do work on my laptop. I will say the staff was so very friendly and super helpful
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was just okay. The room was clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lots of nearby restaurants and stores.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, close to restaurants. Facility is well-maintained.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. My check in was smooth. The staff was very attentive and professional. I would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I COULDNT HAVE ASKED FOR A BETTER STAY THE GENTLEMAN THAT WELCOMED US AT COUNTER WAS AWESOME AND VERY FRIENDLY AND PROFESSIONAL
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Easy check-in & nice breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay as a family of four. Our room was on the second floor right near the breakfast area. We loved that! The breakfast was a nice spread with variety for my children (11 and 4), and the pool was small, but large enough for multiple families. The staff was friendly and accommodating. The beds were very comfortable, and it was located in such a convenient location! I will be staying here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night passing through. Bed was comfortable and breakfast had several options. Staff was very friendly.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

The room was clean butbthe shower was a little outdate with a rust mark in the shower. Breakfast was ok a variety. Plenty of parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was VERY nice. Breakfast was full and ready for guest. This was our second time staying at this location and will definitely book again in the future.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, nice free breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and the staff was excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025