See all properties

Comfort Suites Columbus West - Hilliard

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Suites Columbus West - Hilliard

A modern living room with a blue sofa, red armchair, and ottoman, a floor lamp, and a large window with a view of the outside. - Comfort Suites Columbus West - Hilliard (Columbus)
A hotel reception desk with a sign reading "Comfort Suites." There are three counters, a reception area, and a door to the left. - Comfort Suites Columbus West - Hilliard (Columbus)
A hotel room with a bed, a desk, a television, a refrigerator, and a window with curtains. - Comfort Suites Columbus West - Hilliard (Columbus)
A Comfort Suites hotel with a covered entrance, a parking lot, and landscaped areas with shrubs and flowers. - Comfort Suites Columbus West - Hilliard (Columbus)
A modern hotel breakfast area with a buffet setup, including a coffee machine, toaster, and various food items. - Comfort Suites Columbus West - Hilliard (Columbus)
Take advantage of free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby at Comfort Suites Columbus West - Hilliard. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a wooden headboard, a brown leather armchair, and a small ottoman.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a large window with curtains.

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a mirror.

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A hotel room with two beds, each with a red blanket, a wooden headboard, and a nightstand with a lamp.

2 Queen Beds, Nonsmoking, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A hotel room with two beds, each with a red blanket, a wooden headboard, and a nightstand with a lamp.

2 Queen Beds, Nonsmoking, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Located in Columbus, Comfort Suites Columbus West - Hilliard is in a shopping district and near the airport. Some of the area's popular attractions include COSI and Columbus Zoo and Aquarium. Looking to enjoy an event or a game? See what's going on at Nationwide Arena or Schottenstein Center. Visit our Columbus travel guide
Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • A city skyline at night with illuminated buildings and a bridge over a river.
    North Bank Park
    8 min drive - 8.8 miles
  • Anthony Thomas Chocolates
    4 min drive - 3.5 miles
  • Hollywood Casino
    5 min drive - 5.4 miles
  • Spindler Dog Park
    6 min drive - 2.2 miles
  • Lower.com Field
    8 min drive - 9.0 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    19 min drive

Restaurants

  • McDonald's
    4 min walk
  • Chick-fil-A
    18 min walk
  • Culver's
    9 min walk
  • Subway
    13 min walk
  • Texas Roadhouse
    14 min walk

Similar properties

Exterior
Country Inn & Suites by Radisson, Columbus West, OH
Columbus
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 1,000 reviews
Country Inn & Suites by Radisson, Columbus West, OH
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Spindler Dog Park and within 6 mi (10 km) of Ohio State University and Heritage Golf Club. Roger A. Reynolds Municipal Park and Hollywood Casino are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Comfort Suites Columbus West - Hilliard Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 492 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Tyechia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed in a convenient location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Breakfast was great and offered a variety of options
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

J. David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were cheerful and friendly. Room was clean and very comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jessica

Liked: Staff & service
Disliked: Amenities
Breakfast was good. Staff was friendly. Room was okay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was just okay. The room was clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean nice stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lots of nearby restaurants and stores.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, close to restaurants. Facility is well-maintained.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

zakimec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. My check in was smooth. The staff was very attentive and professional. I would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I COULDNT HAVE ASKED FOR A BETTER STAY THE GENTLEMAN THAT WELCOMED US AT COUNTER WAS AWESOME AND VERY FRIENDLY AND PROFESSIONAL
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay as a family of four. Our room was on the second floor right near the breakfast area. We loved that! The breakfast was a nice spread with variety for my children (11 and 4), and the pool was small, but large enough for multiple families. The staff was friendly and accommodating. The beds were very comfortable, and it was located in such a convenient location! I will be staying here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Easy check-in & nice breakfast
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

LuAnn

The room was clean butbthe shower was a little outdate with a rust mark in the shower. Breakfast was ok a variety. Plenty of parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night passing through. Bed was comfortable and breakfast had several options. Staff was very friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was VERY nice. Breakfast was full and ready for guest. This was our second time staying at this location and will definitely book again in the future.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, nice free breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and the staff was excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was ok and appropriate for our stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good service
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Taylor

Liked: Staff & service
Disliked: Property conditions & facilities
We had a rough time as far as hotel room and the appliances in the room. Our Ac unit kept us up most of the night and sink was loud enough to hear when being run in the hallway. Staff was beyond welcoming and were there to get us anything we needed. The staff deserve all the praise and need to be recognized.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Needed a closet to hang clothes. Curtain was torn. Friendly desk person !
Stayed 1 night in Mar 2026