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Comfort Suites Columbus West - Hilliard

2.5 star property
Travelers can relax by the cozy lobby fireplace, work out at the gym, or start their day with a convenient grab-and-go breakfast at this Columbus hotel.

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Photo gallery for Comfort Suites Columbus West - Hilliard

A modern living room with a blue sofa, red armchair, and ottoman, a floor lamp, and a large window with a view of the outside. - Comfort Suites Columbus West - Hilliard (Columbus)
A hotel room with a bed, a desk, a television, a refrigerator, and a window with curtains. - Comfort Suites Columbus West - Hilliard (Columbus)
A modern hotel breakfast area with a buffet setup, including a coffee machine, toaster, and various food items. - Comfort Suites Columbus West - Hilliard (Columbus)
A Comfort Suites hotel with a covered entrance, a parking lot, and landscaped areas with shrubs and flowers. - Comfort Suites Columbus West - Hilliard (Columbus)
A hotel reception desk with a sign reading "Comfort Suites." There are three counters, a reception area, and a door to the left. - Comfort Suites Columbus West - Hilliard (Columbus)
Located in Columbus's shopping district, Comfort Suites Columbus West - Hilliard offers a peaceful retreat. Enjoy the indoor pool, in-room WiFi, and attentive staff. The hotel provides free to-go breakfast and is near Basilica di Saint Agnese and Castle Visconti San Vito.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a wooden headboard, a brown leather armchair, and a small ottoman.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There are bedside tables with lamps and a telephone.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a large window with curtains.

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a mirror.

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Columbus, Comfort Suites Columbus West - Hilliard is in a shopping district and near the airport. COSI is a cultural highlight and some of the area's popular attractions include Ohio State Fairgrounds and Columbus Zoo and Aquarium. Ohio Expo Center and State Fair and Zoombezi Bay Waterpark are not to be missed. Visit our Columbus travel guide
Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • A city skyline at night with illuminated buildings and a bridge over a river.
    North Bank Park
    8 min drive - 8.8 miles
  • Anthony Thomas Chocolates
    4 min drive - 3.5 miles
  • Hollywood Casino
    5 min drive - 5.4 miles
  • Lower.com Field
    8 min drive - 9.0 miles
  • The Mall at Tuttle Crossing
    8 min drive - 9.9 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    19 min drive

Restaurants

  • McDonald's
    4 min walk
  • Chick-fil-A
    18 min walk
  • Culver's
    9 min walk
  • Texas Roadhouse
    14 min walk
  • Chipotle Mexican Grill
    14 min walk

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Exterior
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is within 6 mi (10 km) of Roger A. Reynolds Municipal Park, Ohio State University, and Hollywood Casino. Westgate Park and Ohio Craft Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites Columbus West - Hilliard Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 482 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean nice stay.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lots of nearby restaurants and stores.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, close to restaurants. Facility is well-maintained.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay as a family of four. Our room was on the second floor right near the breakfast area. We loved that! The breakfast was a nice spread with variety for my children (11 and 4), and the pool was small, but large enough for multiple families. The staff was friendly and accommodating. The beds were very comfortable, and it was located in such a convenient location! I will be staying here again!
Stayed 1 night in May 2026
Verified

6/10 Okay

LuAnn

The room was clean butbthe shower was a little outdate with a rust mark in the shower. Breakfast was ok a variety. Plenty of parking
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Easy check-in & nice breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night passing through. Bed was comfortable and breakfast had several options. Staff was very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very nice.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was VERY nice. Breakfast was full and ready for guest. This was our second time staying at this location and will definitely book again in the future.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Taylor

Liked: Staff & service
Disliked: Property conditions & facilities
We had a rough time as far as hotel room and the appliances in the room. Our Ac unit kept us up most of the night and sink was loud enough to hear when being run in the hallway. Staff was beyond welcoming and were there to get us anything we needed. The staff deserve all the praise and need to be recognized.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, nice free breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Needed a closet to hang clothes. Curtain was torn. Friendly desk person !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and the staff was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was ok and appropriate for our stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
staff was very on top of keeping the common area clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy of staff, clean and quiet room with comfortable bed. Free breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

randy

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Paige

Liked: Cleanliness, staff & service
Staff was nice. Building needs updated. Most outlets didn’t work but we made do. Pool was closed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and all-around great stay

Breakfast was delicious. Pool was enjoyable. Room was spacious and clean. All in all, a wonderful stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, comfortable room. The location was good, too, as there were a lot of restaurants in the area and access to I-70 was good.
Stayed 1 night in Jul 2025