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Candlewood Suites Polaris by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Polaris by IHG

A bedroom with a bed, a dresser, a TV, and a door leading to a bathroom. - Candlewood Suites Polaris by IHG (Columbus)
A hotel room with a sofa, armchair, TV, and a small table. - Candlewood Suites Polaris by IHG (Columbus)
A compact hotel kitchen with a refrigerator, stove, sink, and microwave. - Candlewood Suites Polaris by IHG (Columbus)
A modern hotel room with a dining area, a sofa, a TV, and a kitchen counter. - Candlewood Suites Polaris by IHG (Columbus)
A modern bathroom with a double sink, a mirror, and a black medicine cabinet. - Candlewood Suites Polaris by IHG (Columbus)
Located close to Polaris Fashion Place, Candlewood Suites Polaris by IHG provides a grocery/convenience store, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and a 24-hour business center are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

A hotel room with a bed, a desk, a chair, a microwave, and a refrigerator.

Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

A hotel room with a dining table, a sofa, a TV, and a refrigerator.

Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite

A bed with white bedding and pillows against a brown headboard.

Studio Suite

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

A hotel room with a bed, a desk, a chair, a microwave, and a refrigerator.

Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Studio Suite, 2 Double Beds

8.4 out of 10
Very good
(24 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, a TV, a desk, and a chair.

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern kitchen with a large island, dark cabinetry, and a built-in microwave.

Suite, 1 Bedroom

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

A hotel room with a bed, a desk, a chair, a microwave, and a refrigerator.

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

A hotel room with a dining table, a sofa, a TV, and a refrigerator.

Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

A hotel room with a dining table, a sofa, a TV, and a refrigerator.

Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Polaris, a neighborhood in Columbus, Candlewood Suites Polaris by IHG is in a shopping district and near the airport. Polaris Fashion Place and Easton Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Columbus Zoo and Aquarium and Ohio Expo Center & State Fairgrounds. Looking to enjoy an event or a game? See what's going on at Historic Crew Stadium or Ohio Stadium. Visit our Columbus travel guide
Map
8515 Lyra Dr, Columbus, OH, 43240

What's nearby

  • A wooden bridge over a calm pond surrounded by autumn-colored trees.
    Sharon Woods Park
    2 min drive - 1.1 miles
  • Magic Mountain Fun Center
    5 min walk - 0.3 miles
  • Polaris Fashion Place
    11 min walk - 0.6 miles
  • Cinemark Polaris 18
    2 min drive - 0.9 miles
  • Topgolf
    3 min drive - 1.6 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    20 min drive

Restaurants

  • Chick-fil-A
    5 min walk
  • Texas Roadhouse
    4 min walk
  • The Cheesecake Factory
    12 min walk
  • Dave & Buster's
    12 min walk
  • Molly Woo's
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 79 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Candlewood Suites Polaris by IHG have a pool?

Yes, this property has an indoor pool.

Is Candlewood Suites Polaris by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 3 total) with a maximum weight of up to 79 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Polaris by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Polaris by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Polaris by IHG located?

Located in Polaris, this hotel is within a 15-minute walk of Magic Mountain Fun Center and Polaris Fashion Place. Cinemark Polaris 18 and Topgolf are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Polaris by IHG Reviews

8.0

Very Good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Angellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. The staff were extremely hospitable! Thank you for a great stay!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Lisa J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be perfect for a business traveler. Huge kitchen and nice room.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no issues with anything during the two nights. Kitchen was clean and fully stocked. The free coffee machine in lobby was nice.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good the front desk ladies were very kind and helpful and the entire facility was clean. The only problem we had were a couple of the floor tiles in the bathroom were very loose.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Perri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. There wasn't a fresh smell in the room.The decor is dated. Needs Updated. The staff was friendly. It's close to everything, dining, shopping.
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was amazing, and the staff was great and very helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was above and beyond what i expected and at a great price. great room for a traveler to relax, cook if wanted rather than having fast food and felt very homey.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service
Staff was cool and helpful.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ciara

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel, nice hot tub
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is nice and hot. Rebecca is always friendly with a greeting and she really tries to get to know the customers. Awesome service.
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were very helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jennifer

Free laundry room, how to be in pool kind and friendly staff always on duty. A transformer blew up and caught fire outside of the hotel, and they had the electricity back on within hours and everything else back on by the next day I stay at lot of hotels I come to Ohio for work five days a week. This is by far one of the best hotels I’ve stayed
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a full size refrigerator staff was great and was very pet friendly
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Takisha

Liked: Amenities
Nice hotel, location is great. Hotel could be cleaner.
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Britt

Disliked: Amenities
The room was fine. We had to be switched due to foot prints on floor but he made the switch with no problem. It was a bit inconvenient cause he made us come all the way to the lobby just to go back up to the same floor
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Michael

We walked in the main lobby and it immediately smelled like weed. Had we not prepaid, we would’ve turned around and walked out. The location is excellent. Right off the interstate with tons of restaurants and shops around. But there are lots of other hotels there that probably don’t smell like a Grateful Dead concert. It’s an extended stay hotel, so probably should’ve been a sign that people live there and feel more comfortable doing recreational habits.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Great value.

Room was clean and had everything you need in an extended stay hotel. Very clean facility and a friendly staff. Great value
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to restaurants, grocery stores, gas stations, big chains and smaller stores. Easy freeway access to 71. The room was good and well-appointed. I like the larger bottles of soap, conditioner, etc., instead of those tiny one-use items. It seems so much more eco-friendly. All the staff I spoke with were amazingly friendly and helpful. There was a noisy room near mine. At midnight to 1 or 2am, walls and stomping and my pans rattling. I dont know where it came from. After they left, it was very quiet. There was also a shop in the lobby for some food items. I would choose thise hotel and location again.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would definitely stay again, and agsin
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garrison was awesome
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Polaris
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Heavenly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026