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Quality Inn West Columbia - Cayce

2.5 star property
Family-friendly hotel with free breakfast connected to a shopping center in West Columbia

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Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
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6.6 out of 10, 927 reviews
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About the neighborhood

Map
3020 Charleston Hwy, West Columbia, SC, 29172

What's nearby

  • Riverbanks Zoo and Garden - 10 min drive - 6.5 miles
  • University of South Carolina - 11 min drive - 8.1 miles
  • Columbia Metropolitan Convention Center - 11 min drive - 8.1 miles
  • Colonial Life Arena - 11 min drive - 8.1 miles
  • Williams Brice Stadium - 14 min drive - 10.7 miles

Getting around

  • Columbia Station - 10 min drive
  • Columbia Metropolitan Airport (CAE) - 8 min drive

Restaurants

  • ‪Ole Mexican Foods - ‬2 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Steel Hands Brewing - ‬7 min drive

About this property

Quality Inn West Columbia - Cayce

Family-friendly hotel connected to a shopping center
A free breakfast buffet, a nightclub, and concerts and live shows are just a few of the amenities provided at Quality Inn West Columbia - Cayce. Adventurous travelers may like the windsurfing at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Water sports equipment, a water dispenser, and a 24-hour front desk
  • Books, an elevator, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All 57 rooms boast comforts such as premium bedding and first-run movies, in addition to thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch LED TVs with premium channels and first-run movies
  • LED light bulbs, mini fridges, and microwaves

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Frequently asked questions

Does Quality Inn West Columbia - Cayce have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn West Columbia - Cayce pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn West Columbia - Cayce?

Self parking is free at this property.

What time is check-in at Quality Inn West Columbia - Cayce?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn West Columbia - Cayce?

Check-out is at 11:00 AM.

Where is Quality Inn West Columbia - Cayce located?

This family-friendly West Columbia hotel is located on the Strip, 2.6 mi (4.2 km) from South Carolina State Farmers Market, and within 6 mi (10 km) of Three Rivers Greenway and Congaree Creek Heritage Preserve. West Columbia Riverwalk and Cayce Historical Museum are also within 6 mi (10 km).

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Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 104 out of 371 reviews
Rating 8 - Good. 99 out of 371 reviews
Rating 6 - Okay. 64 out of 371 reviews
Rating 4 - Poor. 50 out of 371 reviews
Rating 2 - Terrible. 54 out of 371 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Had a comfy bed and plenty of space.
Stayed 1 night in May 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in May 2025

10/10 Excellent

Lakeia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was convenient to downtown area
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Convenient location for work
Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Disliked: Amenities
Location and oldet rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Cl9se to my family
Stayed 2 nights in Mar 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2025

2/10 Terrible

STEPHEN

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn't sleep from the road noise
Stayed 1 night in Feb 2025

2/10 Terrible

Anges

Disliked: Amenities, property conditions & facilities
The very good experience I had last year is why I booked this year...As rain blew in under and around my door the front desk decided that I could handle that myself. I understand they don't control the weather but saving their flooring and preventing a fall should have been more concerning. The last two days there was water dripping from the ceiling vent in the bathroom. I didn't call as I felt I would have been told to handle that too. I put towels down but it was challenging as it was ' raining' on the toilet making use of the facilities an issue. It's a convenient location for me but I won't be back. And, I used bandages to keep one of the lampshades in place as all three in the room are complete trash.
Stayed 5 nights in May 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice
Stayed 1 night in Oct 2024

2/10 Terrible

Melvin

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in person was pleasant. It was all downhill after that. Smell, cleanliness, comfort…very poor.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Not as pictured, but clean and the staff is friendly
Stayed 1 night in Dec 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy ck in , quiet , comfy bed & pillows , parking right by room, free hot breakfast ( make your own)waffles were a big hit & delicious ..pleasant staff ..very nice stay
Stayed 1 night in Aug 2024

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

The staff is nice but otherwise , the building is old and look nothing like what is advertised. Rooms are dingy, musty smelling, and tub is mildewy. Hotel, Needs remodeling. Rooms are accessible from outside and it appears that people live here.
Stayed 2 nights in Feb 2025

8/10 Good

Genevieve

Liked: Cleanliness, property conditions & facilities
Comfortable room with good breakfast.
Stayed 1 night in Jun 2023

2/10 Terrible

Shari

Disliked: Cleanliness, staff & service, property conditions & facilities
We changed rooms twice. The first one smelled like smoke ( although it was non smoking) with burn holes in the comforter. The second room was filthy. No smoke detector. Gum stuck to the headboard.
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what I needed for my stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and comfortable....no worries. Great place to stay.
Stayed 1 night in Feb 2024

8/10 Good

peter

Liked: Cleanliness, staff & service

Adequate resting place

The rooms were very satisfactory.However, the mattresses were not too comfortable and the beds were not secure.They slid on the frames alot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, room was clean, nice comfortable bed and good hot breakfast with eggs, sausage, potatoes, waffles etc. would definitely stay here again
Stayed 1 night in Nov 2023

8/10 Good

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was pleasant. The noise from being next to the highway was a little annoying and the stained bath towels could have been replaced.
Stayed 1 night in Aug 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Places to eat are in walking distance
Stayed 1 night in Mar 2024

8/10 Good

Genevieve

Liked: Cleanliness, property conditions & facilities
We have stayed here several times over the years. We like to walk up to the BBQ restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort of the room and staff was nice
Stayed 2 nights in Dec 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024