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Quality Inn West Columbia - Cayce

2.5 star property
Family-friendly hotel with free breakfast connected to a shopping center in West Columbia

Choose dates to view prices

The Quality Inn West Columbia - Cayce creates a vibrant atmosphere with its complimentary breakfast buffet and live concerts. Visitors appreciate the seasonal outdoor pool, windsurfing opportunities, and the attentive staff who consistently make a positive impression.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
3020 Charleston Hwy, West Columbia, SC, 29172

What's nearby

  • Three Rivers Greenway - 3 min drive - 3.4 miles
  • South Carolina State Farmers Market - 4 min drive - 2.5 miles
  • Cayce Historical Museum - 5 min drive - 3.8 miles
  • Lexington Medical Center - 6 min drive - 7.1 miles
  • Riverbanks Zoo and Garden - 9 min drive - 10.7 miles

Getting around

  • Columbia Station - 10 min drive
  • Columbia Metropolitan Airport (CAE) - 8 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Circle K - ‬4 min drive
  • ‪Sonic Drive In - ‬2 min walk
  • ‪Murray's Neighborhood Grill and Bar - ‬2 min drive

About this property

Quality Inn West Columbia - Cayce

Family-friendly hotel connected to a shopping center
A free breakfast buffet, a nightclub, and concerts and live shows are just a few of the amenities provided at Quality Inn West Columbia - Cayce. Adventurous travelers may like the windsurfing at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • An elevator, air hockey, and a vending machine
  • Books, a foosball table, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 57 rooms boast comforts such as premium bedding and first-run movies, in addition to thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch LED TVs with premium channels and first-run movies
  • LED light bulbs, mini fridges, and microwaves

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  • Pool
  • Breakfast included
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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Frequently asked questions

Does Quality Inn West Columbia - Cayce have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn West Columbia - Cayce pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn West Columbia - Cayce?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn West Columbia - Cayce?

Check-out is at 11:00 AM.

Where is Quality Inn West Columbia - Cayce located?

This family-friendly West Columbia hotel is located near the airport, 2.6 mi (4.2 km) from South Carolina State Farmers Market, and within 6 mi (10 km) of Three Rivers Greenway and West Columbia Riverwalk. Cayce Historical Museum and Midlands Technical College - Airport Campus are also within 6 mi (10 km).

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Quality Inn West Columbia - Cayce Reviews

Reviews

6.8
Rating 10 - Excellent. 112 out of 406 reviews
Rating 8 - Good. 108 out of 406 reviews
Rating 6 - Okay. 74 out of 406 reviews
Rating 4 - Poor. 54 out of 406 reviews
Rating 2 - Terrible. 58 out of 406 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

America

Liked: Staff & service
An airport shuttle would have been a bonus.
Stayed 1 night in Oct 2025

10/10 Excellent

Joselinne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

8/10 Good

Mack

Liked: Cleanliness, property conditions & facilities, room comfort
The stay at quality inn was comfortable. Great staff.
Stayed 2 nights in May 2025

6/10 Okay

Terry

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first room they gave us was very dirty, so we had to switch due to a stopped up toilet someone had used (#2) and couldn't flush. It also had lots of dirt on the floors. The second room was cleaner but the shower was had a major crack/hole in it and the tub was dirty plus there was a dead roach on the floor.
Stayed 1 night in Oct 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth

The bathroom and showers were dirty rooms smells smoke cigarettes and sheets we’re dirty and smell mad ac did not work and the cleaning lady’s don’t change the sheets when you check out cause we check out and the lady did ur rooms and she did not remove the sheets she did the bed with same sheets we use and they smoke while there cleaning the rooms inside the rooms
Stayed 2 nights in Aug 2025

8/10 Good

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was pleasant. The noise from being next to the highway was a little annoying and the stained bath towels could have been replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

This was the halfway point for us driving back. It was easy to find, the check in was easy, and there’s a couple of restaurants nearby. It was a good price with a good location and reasonably comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Night Stay

Came late and attendant was understanding and very nice. Room given was perfect for our late arrival and very close to parking for our vehicle. It was a very affordable and nice stay for the night. We were very happy with it.
Stayed 1 night in Sep 2022

10/10 Excellent

Franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check I was smooth and quick. The rook is comfortable and parking is easy.
Stayed 1 night in Nov 2022

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

The staff is nice but otherwise , the building is old and look nothing like what is advertised. Rooms are dingy, musty smelling, and tub is mildewy. Hotel, Needs remodeling. Rooms are accessible from outside and it appears that people live here.
Stayed 2 nights in Feb 2025

10/10 Excellent

harry

Liked: Cleanliness, staff & service, room comfort

Good

This is very nice for a low cost hotel. It was clean, but very clearly suffering from age and lack of maintenance.
Stayed 1 night in Apr 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except noise from motorcycles.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jermain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells awfully.. Staff is rude,unsafe for families... Wanted to cancel as soon as I arrived and management was unhelpful and super rud.. Management sed you paid you stay..
Stayed 1 night in Sep 2024

2/10 Terrible

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Jun 2024

6/10 Okay

Jane

Disliked: Cleanliness
Lobby was clean and modern but bathroom was old and worn out and dirty along baseboards and around toilet.
Stayed 1 night in Dec 2023

2/10 Terrible

Wanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was swarming with roaches!!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sufficient supplies in room. I was really happy to find a supply of tea bags. So often hotels fail to supply in your room. Also the breakfast was very decent. Only negative was the floor felt gritty when I walked barefoot. I had to keep a towel at bedside to wipe feet before getting into it.
Stayed 2 nights in Apr 2024

8/10 Good

Ronique

Liked: Staff & service
N/a
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness
Mold on the shower curtain
Stayed 1 night in Aug 2022

2/10 Terrible

Anges

Disliked: Amenities, property conditions & facilities
The very good experience I had last year is why I booked this year...As rain blew in under and around my door the front desk decided that I could handle that myself. I understand they don't control the weather but saving their flooring and preventing a fall should have been more concerning. The last two days there was water dripping from the ceiling vent in the bathroom. I didn't call as I felt I would have been told to handle that too. I put towels down but it was challenging as it was ' raining' on the toilet making use of the facilities an issue. It's a convenient location for me but I won't be back. And, I used bandages to keep one of the lampshades in place as all three in the room are complete trash.
Stayed 5 nights in May 2025

2/10 Terrible

Bradly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and got to our room. The ceiling was cracked and had stuff falling down from it. The toilet was moving (not totally secured to the floor). The area the hotel is located is in a bad location. We left and didn’t even stay even though I couldn’t get my money back! Would not recommend
Stayed 1 night in Feb 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv was unplugged for some reason so I pulled out the Little dresser unit to plug it in and that afforded me a great view of the rodent excrement that was behind it. The whole place was dirty and nasty feeling. Their giant in GOD we trust signed by the front desk didn't inspire confidence either. Seems like perhaps they're waiting for their god's return before they actually invest any money in the property or even the cleaning.
Stayed 1 night in Nov 2024

2/10 Terrible

Simon

Disliked: Staff & service, property conditions & facilities
Mold around bath tub. Previous guest’s soap left in bath tub. Strong smell of marijuana on the 2nd floor of the building. Was refused access to the lobby at 5:45 am and told to go back to my room by front desk staff. I get up early and needed some place to go so I didn’t wake up the other person in the room. I don’t know where the “quality” in this place is.
Stayed 1 night in Jan 2024

4/10 Poor

JOSE L.

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room clean , mattress broken means the springs were wore down , general aspect was like they gonna close soon or turn down the whole building. Ice machine only at first floor working. Vending machine with s few things. Breakfast consisted basically corn flakes and toast bread, DONT TRY THE EGGS . They are like liquid eggs looks like from hospital dinner type. On top of that hair were found. The guy replacing the eggs very rude jump on front of me to place more eggs and hair were part of the combo I guess. For 80dls is not worth……….
Stayed 1 night in Nov 2025

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