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Pullman Cologne

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

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Photo gallery for Pullman Cologne

Exterior
Business center
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Sauna, body treatments, facials, 1 treatment room, massages
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick) | View from room

Deluxe Room, 1 King Bed (Domblick)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Helenenstr. 14, Cologne, NW, 50667

What's nearby

  • Old Market - 15 min walk - 0.8 miles
  • Cologne Cathedral - 16 min walk - 0.9 miles
  • City Hall - 17 min walk - 0.9 miles
  • Musical Dome - 17 min walk - 0.9 miles
  • Cologne Zoo - 7 min drive - 3.5 miles

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪Jameson Distillery Pub - ‬2 min walk
  • ‪Lab12 Bar - ‬1 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Curry B. - ‬3 min walk
  • ‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

Upscale family-friendly hotel near Old Market
Located close to Wallraf-Richartz Museum and Romano-Germanic Museum, Pullman Cologne provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a facial, a massage, and a body treatment at SPA Pullman, the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a conference center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), luggage storage, and a 24-hour front desk
  • Smoke-free premises, 16 meeting rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 275 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Is Pullman Cologne pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Pullman Cologne?

Self parking is available for EUR 29 per night.

What time is check-in at Pullman Cologne?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Pullman Cologne?

Check-out is at noon.

Where is Pullman Cologne located?

This family-friendly Cologne hotel is located in the entertainment district, within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and Romano-Germanic Museum. City Hall and Great St. Martin Church are also within 1 mi (2 km). Friesenplatz U-Bahn is 6 minutes by foot and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

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Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great shower & comfortable bed. Our room was a bit tired looking but that didn't affect our stay. Lovely hotel with friendly staff & ideally situated. Would definitely stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Close enough to everything but still set back in safe neighborhood.
Stayed 2 nights in Apr 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and facilities, professional and always available staff, excellent dining, convenient location about 15 minutes walk from Central Station.
Stayed 6 nights in Apr 2025

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and rooms
Stayed 3 nights in Jan 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, staff very friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

LUKE MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say one bad thing. Loved it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer Mahbuba

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean hotel Friendly and helpful staff Lovely breakfast selection Great views from rooftop bar
Stayed 3 nights in Nov 2024

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have never stayed in a hotel where the manager has said to me “it’s not my problem “ the air conditioning did not work . I was told the hotel was in winter mode and to open my window. I would not recommend this hotel at all
Stayed 2 nights in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bed and free minibar

Had a great stay in a large room with a perfect big bed. Nice bathroom. Free minibar with juice, water, beer and champagne. Very friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Amanda Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. Comfortable airy room and good breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic room, very clean and up-to-date. The staff here is extremely helpful and friendly. The restaurant staff could use a little personality, but maybe that was just because it was the holiday season. I would definitely stay here again!
Stayed 3 nights in Dec 2024

2/10 Terrible

Brigette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My family stayed at the Pullman in Cologne. We had several rooms. On the day we were checking out, one of my family members who was staying in a separate room had a medical emergency and needed to go to the hospital. We notified numerous hotel staff and called for an ambulance. This family member had a birthday card with several hundred dollars in it in her room. The card was accidentally left in the room and we did not realize until days later. It was found by hotel staff and instead of giving it to the receptionist to contact us, it was kept by the staff member.

10/10 Excellent

Lichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice room and quiet. The staff was friendly and helpful. Overall I really enjoyed my stay at the hotel. It was worth the money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Serguei

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel next ti shopping and dining
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pullmam Cologne

Really nice, comfortable, clean room, easy walk to Cologne Cathedral
Stayed 7 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, great breakfast
Stayed 1 night in May 2024

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the proximity to Hbf, and the courteous nature of the staff.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good stay, room a bit smaller than expected. Breakfast very good. Location is on edge of town centre, with shopping street round the corner so convenient for that.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great location. Good facilities and friendly staff. Would stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Good location
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was overall very good but the room and the toilet was very cold. We had to sleep in the bathrobs because of the cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Very nice hotel . Close to center city
Stayed 5 nights in Sep 2024

10/10 Excellent

Stephen Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely restaurant and reception area.
Stayed 4 nights in Jun 2024