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Best Western Plus Hotel Köln City

4.5 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Köln City

Restaurant
Terrace/patio
Exterior
Meeting facility
Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk
Located in central Cologne, Best Western Plus Hotel Köln City offers relaxation and convenience. Enjoy the onsite spa, Tri Forum restaurant, free in-room WiFi, a grocery/convenience store, and shopping options.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Pet friendly

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Accessible-1 Queen, Mobility Accessible, Roll In Shower, First Floor, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 1

2 Single Beds, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 2

2 Single Beds, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 2

About the neighborhood

Located in Ehrenfeld, a neighborhood in Cologne, Best Western Plus Hotel Köln City is near a metro station. Musical Dome and Chocolate Museum are cultural highlights, while Cologne Cathedral is a notable landmark. Check out an event or a game at RheinEnergieStadion, and consider making time for Cologne Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Cologne travel guideOpens in a new window
Map
Innere Kanalstr. 15, Cologne, NW, 50823

What's nearby

  • Musical Dome - 4 min drive - 1.9 miles
  • Cologne Cathedral - 4 min drive - 1.7 miles
  • Chocolate Museum - 6 min drive - 2.5 miles
  • Cologne Zoo - 6 min drive - 3.0 miles
  • RheinEnergieStadion - 8 min drive - 3.3 miles

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Biergarten am Aachener Weiher - ‬10 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬13 min walk
  • ‪Gottes Grüne Wiese - ‬12 min walk
  • ‪IMPI X mirosa - ‬5 min walk
  • ‪Pizza Maria - ‬10 min walk

About this property

Best Western Plus Hotel Köln City

Luxury hotel near RheinEnergieStadion
Located close to Cologne Zoo, Best Western Plus Hotel Köln City provides a grocery/convenience store, a terrace, and shopping on site. Take some time to relax at the onsite spa. Be sure to enjoy a meal at Tri Forum, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • An elevator, a TV in the lobby, and a computer station
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
Room features
All 205 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Shower/tub combinations, hair dryers, and shampoo
  • 131-cm flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

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8.8 out of 10, Excellent, 1,012 reviews
Novotel Köln City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with premium cable/satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Frequently asked questions

Is Best Western Plus Hotel Köln City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Hotel Köln City?

Self parking is available for EUR 24 per day.

What time is check-in at Best Western Plus Hotel Köln City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Köln City?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Best Western Plus Hotel Köln City located?

Located in Ehrenfeld, this luxury hotel is 2.5 mi (4.1 km) from RheinEnergieStadion and 2.8 mi (4.6 km) from Cologne Zoo. Universitatsstrasse U-Bahn is 6 minutes by foot and Piusstrasse U-Bahn is 10 minutes.

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Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 1007 reviews
Rating 8 - Good. 427 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place was wonderful to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für eine Übernachtung war alles prima
Stayed 1 night in Jun 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama muy cómoda y habitación espaciosa.
Stayed 1 night in Jul 2025

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein tolles Hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very convenient, close to the park where you can go for running . Safe area
Stayed 4 nights in Aug 2025

8/10 Good

Takehiro

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage mit vielen Parkplätzen am Hotel und in der nähe von öffentlichen Verkehrsmitteln ist sehr gut. Schneller digitaler Check In spart Zeit. Das Zimmer war großzügig, sauber und angenehm. Gerne komme ich wieder.
Stayed 3 nights in Aug 2025

8/10 Good

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und großzügig, gutes Frühstück, gut mit Auto erreichbar
Stayed 2 nights in Apr 2025

10/10 Excellent

Carina

Liked: Staff & service
Bra hotell med parkeringsgarage. Trevlig bar. Bra läge,
Stayed 2 nights in May 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Soweit ok
Stayed 2 nights in Jul 2025

8/10 Good

hasan

Hôtel classique rien extraordinaire t
Stayed 1 night in May 2025

8/10 Good

Sonntag

der Check in
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schneller und freundlicher Checkinn, gute Parkmöglichkeit, saubere Zimmer
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder …
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes, gut eingerichtets Hotel mit netten Personal und Zentrumsnähe.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehm, gepflegtes Hotel
Stayed 2 nights in Jan 2025

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes (Tagungs-)Hotel, sehr bequeme Betten, sauberes Badezimmer mit Badewanne! Sehr komfortabler Aufenthalt. Parkplatz leider völlig überteuert - 24€/24h! In der näheren Umgebung gibt es Parkhäuser für 8-9€/24h
Stayed 1 night in Jun 2025

10/10 Excellent

mackenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne Stay

One night stay in Cologne, excellent hotel, comfortable rooms and bed. Good shower. Good location - easy walk to centre
Stayed 1 night in Apr 2025

8/10 Good

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Cologne

Best western hotel is big hotel in Cologne Ehrenfeld area Staff in reception and bar are kind people. Special thanks to Cenk from bar The only problem was the elevators were not working properly so I had to walk the stairs most of the time Staff is kon
Stayed 1 night in Jun 2025

10/10 Excellent

Ildikó

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfekte lage und Services
Stayed 2 nights in Dec 2024

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer. Gute Lage. Freundlicher Service. Das die Zimmer ab 15 h zur Verfügung stehen ist OK. Das man erst ab 15 h einchecken kann ist unglücklich, da es sich so am Check in ballt und die einzige Mitarbeiterin an der Info mächtig unter Stress gerät.
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024

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