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Novotel Köln City

4.0 star property
A rooftop terrace overlooks Cologne while a peaceful garden offers quiet moments - kids enjoy the arcade while adults appreciate the sauna and library

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Sauna - Novotel Köln City (Cologne)
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Exterior - Novotel Köln City (Cologne)
Novotel Köln City, minutes from Cologne Cathedral, offers convenience and comfort. Relax in the tranquil garden, let kids play in the arcade, or unwind with a book from the library. Guests consistently praise the attentive staff who enhance their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, a nightstand, and a wall-mounted artwork.

Executive Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(115 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Innenstadt, a neighborhood in Cologne, Novotel Köln City is near a metro station and on a river. Musical Dome and German Sport and Olympics Museum are cultural highlights, and travelers looking to shop may want to visit Rheinau Harbour and Old Market. Traveling with kids? Make time for Phantasialand, or check out an event or a game at LANXESS Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Cologne travel guide
Map
Bayenstr. 51, Cologne, NW, 50678

What's nearby

  • Rheinau Harbour
    Rheinau Harbour
    4 min walk - 0.3 miles
  • Chocolate Museum
    Chocolate Museum
    9 min walk - 0.5 miles
  • Hay Market
    Hay Market
    15 min walk - 0.8 miles
  • Old Market
    Old Market
    17 min walk - 0.9 miles
  • Cologne Cathedral
    Cologne Cathedral
    3 min drive - 1.5 miles

Getting around

  • Cologne Süd Station
    4 min drive
  • Severinstrasse U-Bahn
    8 min walk
  • Cologne - Bonn Airport (CGN)
    16 min drive

Restaurants

  • Ramen Kagetsu
    7 min walk
  • Chez Gus
    2 min walk
  • Downtowner
    7 min walk
  • Thai-Imbiss
    7 min walk
  • omo Kaffee
    4 min walk

About this property

Novotel Köln City

Upscale family-friendly hotel near Cologne Cathedral
Consider a stay at Novotel Köln City and take advantage of a rooftop terrace, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna. The on-site restaurant, Novo2, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A banquet hall, an elevator, and a front-desk safe
  • Concierge services, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 222 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,745 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Frequently asked questions

Is Novotel Köln City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 21 per day.

What time is check-in at Novotel Köln City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Köln City?

Check-out is at noon.

Where is Novotel Köln City located?

This family-friendly Cologne hotel is located on a river, within 1 mi (2 km) of Rheinau Harbour and Musical Dome. Cologne Cathedral is 1.3 mi (2 km) away. Severinstrasse U-Bahn is 8 minutes by foot and Ubierring U-Bahn is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Köln City Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 548 out of 1006 reviews
Rating 8 - Good. 355 out of 1006 reviews
Rating 6 - Okay. 68 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxed stay. All the staff were so helpful and friendly - reception, breakfast, housekeeping. Our flight was cancelled and the hotel gave us the same rooms for an extra night without any fuss.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights with our two young kids. The room was clean, tidy, and in a nice part of town, the restaurant was also tasty. The staff were welcoming, and friendly. We would stay here again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eva

Very clean room with comfy beds. Great to have a kettle in the room,water cooler in lobby and amazing view from the gym
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Made stay very pleasant
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and bed was comfortable and clean. I didn't have breakfast but overall, happy with my stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great room and excellent location!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nenad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, breakfast and room was fine. Service at Bar & Restaurant was perfect and your waitress were kind and helpful! Garafe was good and easy to access. All the best!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olgu

Liked: Cleanliness, staff & service, amenities
The room was neat and clean. The staff were friendly and helpful. The location was good enough to walk towards the Centre.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dinu

Liked: Cleanliness, staff & service, amenities
The rooms were very clean and the staff very professional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast was excellent and well staffed, meaning items were refilled quickly and efficiently. Location was perfect for us as a family - we came for the Christmas markets and the train car taking you around the four main ones was a few minute walk!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price, really clean, quiet rooms, comfy bed. Great experience.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Chi-Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The staffs are very friendly, the room is also good. Location is also close to center, so very convenient for center tour.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good convenient location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a great breakfast
Stayed 3 nights in May 2025
Verified

8/10 Good

Seyed Amir Mohsen

Liked: Cleanliness, amenities, property conditions & facilities
New facility. Very good breakfast. Smiling staff. All was good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kim Li-an Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean room and comfortable bed
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mohamed Haithem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities
Great experience!!! Staff was wonderful! Excellent room, everything perfect!! Congratulations!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, rooms are excellent and breakfast spectacular. Great location
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Fe

Liked: Cleanliness, staff & service, amenities
The room was neat and clean and location is about 26 min walk to the Cathedral square. However, the available self parking was a bit expensive for 21 Euro for a night, especially this is not mention in the booking that the self-parking has an extra charge. But overall stay was great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place to stay, with a little bit of wear and tear in the room. We were in town for a convention and had a good stay - we would stay here again in the future.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Maisie

Everything was great just you need to pay taxes when you are checking - in. Ev
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

VALERIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kids friendly. Breakfast is awesome
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Catarina

Liked: Cleanliness, amenities, property conditions & facilities
The bathroom tap was quite shallow so it was hard to wash hands and to fill the kettle. Other than that, it is a standard hotel with comfortable bed.
Stayed 3 nights in Nov 2025