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Hotel Santo

Property class: 4

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Photo gallery for Hotel Santo

A hotel lobby with a reception desk, bar area, and seating. - Hotel Santo (Cologne)
A hotel entrance with a reception desk, a sign reading "HOTEL SANTO," and a glass door with a "BMZ" sign. - Hotel Santo (Cologne)
A modern hotel lobby with a reception desk, seating area, and large windows offering a view of the street. - Hotel Santo (Cologne)
A hotel room with a double bed, a desk with a chair, and a window with curtains. - Hotel Santo (Cologne)
A hotel dining area with multiple tables and chairs, a buffet counter, and framed pictures on the walls. - Hotel Santo (Cologne)
Close to Cologne Cathedral and Cologne Trade Fair Grounds, Hotel Santo provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Room options

View all photos for Double Room

A hotel room with a large bed, two bedside tables, a headboard with integrated lighting, and a window with curtains.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, desk, chair, and a flat-screen TV mounted on the wall.

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Single Use

A hotel room with a bed, a desk with a computer, a chair, a TV, and a window with curtains.

Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a desk with a computer, a chair, a TV, and a window with curtains.

Double Room

8.8 out of 10
Excellent
(34 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a chair, a desk, and a window with curtains.

Superior Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, desk, chair, lamp, and TV.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Old Town Cologne, a neighborhood in Cologne, Hotel Santo is in the entertainment district and near a metro station. The area's natural beauty can be seen at Bergisches Land Nature Park and Nature Reserve Wahner Heide, while Musical Dome and Museum Ludwig are cultural highlights. Check out an event or a game at LANXESS Arena, and consider making time for Phantasialand, a top attraction not to be missed. Visit our Cologne travel guide
Map
Dagobertstr. 22-26, Cologne, NW, 50668

What's nearby

  • A night scene with a bridge over a calm river, city lights, and a tower with lights.
    MediaPark
    7 min walk - 0.4 miles
  • A bridge, a cathedral, and a Ferris wheel at dusk.
    Musical Dome
    9 min walk - 0.5 miles
  • A cathedral with two tall spires, a river with boats, and a cityscape with buildings and trees.
    Cologne Cathedral
    10 min walk - 0.6 miles
  • A cobblestone square with outdoor cafes, autumn trees, and historic buildings.
    Old Market
    14 min walk - 0.8 miles
  • Eigelstein Torburg
    3 min walk - 0.2 miles

Getting around

  • Ebertplatz U-Bahn
    5 min walk
  • Hansaring Station
    7 min walk
  • Cologne - Bonn Airport (CGN)
    14 min drive

Restaurants

  • zwoo Kaffeeröster x King Georg Büdchen
    5 min walk
  • Max Stark
    4 min walk
  • Restaurant & Bistro Kaukasia
    4 min walk
  • Kattwinkel
    3 min walk
  • Adana Et
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Santo Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Covered self parking fee: EUR 28.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Hotel Santo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 28.00 per day.

What time is check-in at Hotel Santo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Santo?

Check-out is at noon.

Where is Hotel Santo located?

Located in Old Town Cologne, this hotel is within a 15-minute walk of Eigelstein Torburg and Cologne Cathedral. LANXESS Arena is 1.7 mi (2.7 km) away. Ebertplatz U-Bahn is only a 5-minute walk and Reichenspergerplatz U-Bahn is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santo Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 392 out of 759 reviews
Rating 8 - Good. 300 out of 759 reviews
Rating 6 - Okay. 50 out of 759 reviews
Rating 4 - Poor. 11 out of 759 reviews
Rating 2 - Terrible. 6 out of 759 reviews

Reviews

Verified review

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean and comfortable and staff was super friendly! Great location too
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel Nice room Excellent breakfast Lovely staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and very accommodating!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable beds and nice breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, reception staff accommodating and friendly, airconditioning was excellent, food was good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, amenities
Lovely hotel, friendly staff and nice breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and accommodating. Good location for city centre.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff was exceptional. Very spacious rooms and you can’t beat the location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Guisela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at 4 to 5 blocks to the main station. Friendly staff and amazing breakfast!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Eva Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice clean rooms, very friendly staff, in walking distance to city center.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Willer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Room was clean, functional, and spacious. Wi-Fi is good, both connection stability and speeds. Breakfast is good. Staff is always polite, and helpful. Overall, the structure seems new (or recently renovated).
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, convenient for Cologne city centre. Great decor. Very helpful staff. Excellent all round.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel. Fabulous breakfast
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Cesare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great hotel, friendly staff and excelente breakfast.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast great
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for visiting the Köln Messe
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 10 minute walk from the centre of Cologne. Spotlessly clean room with air conditioning and lovely staff. Lots of restaurants within 2 minutes walk a perfect hotel for a city break.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at Hotel Santo for the past 2 years for business and pleasure. Staff are excellent and hotel is wonderful will not stay anywhere else.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful city

Lovely location, friendly helpful staff. Only reason for 4 stars is I feel parking is too expensive.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

CN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed by the friendliness and kindness of staff, and how reasonable it was in price. Very convenient location!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Modern clean hotel and walkable to everything. breakfast was amazing. The beds were extremely hard though and pillows flat. The drains did not drain.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff, good breakfast with a big selection. A bit warm in the room, only way to get the temperature down was by opening the window but there was a lot of voice outside.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Room was clean and spacious. Excellent breakfast.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Ethahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and quiet.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice hotel in a good location. It's a fairly basic 4-star and the rate was very high due to a local trade fair that was happening at the time in the city but the stay was good overall.
Stayed 1 night in Sep 2023