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Excelsior Hotel Ernst am Dom

5.0 star property
A luxury eco-certified retreat near Cologne Cathedral where travelers can enjoy Michelin-starred dining, relaxing saunas, and city views

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Courtyard - Excelsior Hotel Ernst am Dom (Cologne)
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Suite (Excelsior) | Premium bedding, free minibar, in-room safe, individually decorated - Excelsior Hotel Ernst am Dom (Cologne)
2 restaurants, lunch, dinner served; Asian cuisine - Excelsior Hotel Ernst am Dom (Cologne)
Interior - Excelsior Hotel Ernst am Dom (Cologne)
Excelsior Hotel Ernst am Dom offers a refined experience near Cologne's iconic cathedral. Enjoy city views from the terrace, on-site shops, sauna, steam room, gym, free WiFi, and exceptional Michelin-starred dining.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, free minibar, in-room safe, individually decorated

Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, free minibar, in-room safe, individually decorated

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Grand)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Cathedral View)

Suite (Cathedral View) | Premium bedding, free minibar, in-room safe, individually decorated

Suite (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand) | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room (Grand)

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, free minibar, in-room safe, individually decorated

Classic Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, free minibar, in-room safe, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Excelsior)

Suite (Excelsior) | Premium bedding, free minibar, in-room safe, individually decorated

Suite (Excelsior)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Innenstadt, a neighborhood in Cologne, Excelsior Hotel Ernst am Dom is near a metro station. Cologne Cathedral and St Gereon's Basilica are local landmarks, and some of the area's activities can be experienced at Cologne Cable Car and Rheinau Harbour. Traveling with kids? Make time for Phantasialand, or check out an event or a game at LANXESS Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Cologne travel guide
Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667

What's nearby

  • Closer look at the Cathedral's detailed exterior
    Hohe Strasse
    1 min walk - 0.1 miles
  • Cologne Cathedral
    Cologne Cathedral
    1 min walk - 0.1 miles
  • Alter Markt showing outdoor eating and a city as well as a small group of people
    Old Market
    4 min walk - 0.3 miles
  • City-panorama of Cologne at dusk, Rhine, Hohenzollern Bridge, cathedral, the Musical Dome, Colonius TV tower, Cologne, North Rhine-Westphalia, Germany, Europe
    Musical Dome
    5 min walk - 0.3 miles
  • Haymarket which includes heritage architecture
    Hay Market
    7 min walk - 0.4 miles

Getting around

  • Cologne (QKL-Cologne Central Train Station)
    2 min walk
  • Appellhofplatz Breite Strasse U-Bahn
    5 min walk
  • Cologne - Bonn Airport (CGN)
    23 min drive

Restaurants

  • McDonald's
    3 min walk
  • Café Reichard
    1 min walk
  • Starbucks
    4 min walk
  • Coffee Fellows
    4 min walk
  • McDonald's
    1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury family-friendly hotel near Cologne Cathedral
A terrace, shopping on site, and dry cleaning/laundry services are just a few of the amenities provided at Excelsior Hotel Ernst am Dom. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Concierge services, tour/ticket assistance, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 133 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, childcare services, and tablet computers

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Is Excelsior Hotel Ernst am Dom pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 29 per day. Valet parking is available for EUR 29 per day.

What time is check-in at Excelsior Hotel Ernst am Dom?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Excelsior Hotel Ernst am Dom?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Excelsior Hotel Ernst am Dom provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is Excelsior Hotel Ernst am Dom located?

This family-friendly Cologne hotel is located in the historical district, just steps from Hohe Strasse and Cologne Cathedral. Museum Ludwig and Musical Dome are also within 5 minutes. Cologne (QKL-Cologne Central Train Station) is only a 2-minute walk and Appellhofplatz Breite Strasse U-Bahn is 5 minutes.

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Reviews

Excelsior Hotel Ernst am Dom Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 820 out of 1000 reviews
Rating 8 - Good. 135 out of 1000 reviews
Rating 6 - Okay. 21 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with very good location
Stayed 3 nights in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, property conditions & facilities
Incredible location … an amazing hotel with phenomenal service!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Stayed 3 nights in Jan 2026

10/10 Excellent

Suddhasil

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Chig Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and breakfast is great, so is the service overall
Stayed 2 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are super comfortable. Excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely hotel and can’t beat the location. Will stay again and highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel great position
Stayed 2 nights in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities
Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip

Liked: Amenities
Very attentive staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!
Stayed 2 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!
Stayed 2 nights in Nov 2024

8/10 Good

Li Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. The hotel is very well located
Stayed 1 night in Dec 2024

10/10 Excellent

Mr.AHMET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located and staff was very helpful and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

valentindan

Liked: Cleanliness, amenities, property conditions & facilities
Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.
Stayed 1 night in May 2025

10/10 Excellent

Janet Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, superb location and lovely staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Lynne Doreen

Liked: Cleanliness, amenities, property conditions & facilities
The staff are extremely helpful and corteous.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I say. This the best hotel in Cologne. Service, location and staff, all wonderful.
Stayed 4 nights in May 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and great service

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas market hotel Heaven

Great staff, a lovely hotel close to everything we needed, amazing shower!
Stayed 1 night in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Friendly staff great service.

Perfect location by the train station and across the street from the cathedral.
Stayed 5 nights in Dec 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with view of the Cathedral. The staff was always so helpful and friendly. Many thanks
Stayed 5 nights in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here: it’s in a superb location right by the cathedral and railway station. The staff are all so warm and friendly and offer superb service.
Stayed 1 night in Aug 2024