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CityClass Hotel Alter Markt

4.0 star property
Hotel with a 24-hour front desk, steps from City Hall

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Photo gallery for CityClass Hotel Alter Markt

Front of property
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Bar (on property)
Junior Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Junior Suite, Patio | Hypo-allergenic bedding, minibar, in-room safe, desk

CityClass Hotel am Dom

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
CityClass Hotel am Dom

About the neighborhood

Map
Alter Markt 55, Cologne, NW, 50667

What's nearby

  • Cologne Cathedral - 6 min walk - 0.3 miles
  • Musical Dome - 7 min walk - 0.4 miles
  • Chocolate Museum - 14 min walk - 0.8 miles
  • LANXESS Arena - 5 min drive - 2.0 miles
  • Cologne Trade Fair Grounds - 5 min drive - 2.2 miles

Getting around

  • Heumarkt U-Bahn - 5 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Cologne - Bonn Airport (CGN) - 21 min drive

Restaurants

  • ‪RheinZeit - ‬2 min walk
  • ‪Peters Brauhaus - ‬1 min walk
  • ‪Gabrielle Eiscafe Raffaello Pin - ‬2 min walk
  • ‪Fish & Beef Club - ‬2 min walk
  • ‪Mondial 1516 - ‬3 min walk

About this property

CityClass Hotel Alter Markt

Upscale hotel near City Hall
Located close to Cologne Philharmonic and Wallraf-Richartz Museum, CityClass Hotel Alter Markt provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Cafe-Lounge Alter Markt55, the on-site café. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a vegetable garden, and ATM/banking services
  • 1 meeting room, multilingual staff, and concierge services
  • A TV in the lobby, an elevator, and a computer station
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 63 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

Frequently asked questions

Is CityClass Hotel Alter Markt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at CityClass Hotel Alter Markt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CityClass Hotel Alter Markt?

Check-out is at 11 AM.

Where is CityClass Hotel Alter Markt located?

Located in Old Town Cologne, this hotel is steps from City Hall and Cologne Philharmonic. Wallraf-Richartz Museum and Cologne Cathedral are also within 10 minutes. Heumarkt U-Bahn is only a 5-minute walk and Cologne (QKL-Cologne Central Train Station) is 6 minutes.

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CityClass Hotel Alter Markt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fritz

Liked: Amenities
Fabulous room and fantastic breakfast, great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay.
Stayed 4 nights in Apr 2025

2/10 Terrible

Karen G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that it was easy to walk here from the train station and the eating, walking areas were so close. Staff was nice, room was good.
Stayed 1 night in Mar 2025

10/10 Excellent

August

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located , Rooms were comfortable and well appointed. Breakfast was very good. Staff very friendly and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant staying experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Really helpful and friendly staff. Excellent location to explore Cologne from.
Stayed 3 nights in Apr 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, property conditions & facilities
Nice hotel. Pleasant area to stay with many dining options to choose from.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Only a one night day, but everything was perfect. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Wolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized location, not a large hotel, rooms clean and quiet, minutes walk from many attractions.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT location
Stayed 2 nights in Dec 2024

8/10 Good

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is at a public garage, not very close
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent breakfast great location
Stayed 4 nights in Oct 2024

8/10 Good

Juan

Liked: Cleanliness
Location, clean,
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, the room was fabulous and lication is perfect for transport, dining, shopping and checking out the sights.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel .the staff were friendly and excelled at their jobs can not fault it highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel top breakfast in a great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t have chosen a better place to stay in Cologne! The staff were kind and helpful, the rooms were clean and spacious, and the location was perfect!
Stayed 2 nights in Dec 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, the location is great and the views from the room window were gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but hotel is clean and well kept. Very close to shopping which is great.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to historic downtown, everything is walkable. Great breakfast/cafe area. Wish they had a gym
Stayed 3 nights in Jan 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right next to the Christmas markets.
Stayed 1 night in Dec 2024

10/10 Excellent

Selmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Jan 2025

10/10 Excellent

MICAH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2024

10/10 Excellent

jill c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a nice room and bathroom. Delicious hearty breakfast with many options. The location was steps away from a wonderful Christmas market which was the reason for our visit. Also a short walking distance to the cathedral and other sites.
Stayed 3 nights in Dec 2024