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CityClass Hotel am Heumarkt

3.5 star property
Hotel with a sauna, a quick walk to Cologne Philharmonic

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Photo gallery for CityClass Hotel am Heumarkt

Superior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Sauna
Meeting facility
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667

What's nearby

  • Chocolate Museum - 7 min walk - 0.4 miles
  • Cologne Cathedral - 7 min walk - 0.4 miles
  • Musical Dome - 9 min walk - 0.5 miles
  • Cologne Trade Fair Grounds - 18 min walk - 1.0 mile
  • LANXESS Arena - 19 min walk - 1.1 miles

Getting around

  • Heumarkt U-Bahn - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 10 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • ‪Gilden im Zims - ‬2 min walk
  • ‪XII Apostel - ‬2 min walk
  • ‪Haxenhaus - ‬1 min walk
  • ‪Cafe Extrablatt - ‬6 min walk
  • ‪Hänneschen und die Pfeffermühle - ‬1 min walk

About this property

CityClass Hotel am Heumarkt

Hotel near Museum Ludwig
Located close to Cologne Philharmonic and Cologne Cathedral, CityClass Hotel am Heumarkt provides dry cleaning/laundry services, a bar, and a steam room. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage, and free newspapers
  • Tour/ticket assistance, a TV in the lobby, and 1 meeting room
  • A front-desk safe, an elevator, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 53 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 11 and June 17.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

Frequently asked questions

Is CityClass Hotel am Heumarkt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

What time is check-in at CityClass Hotel am Heumarkt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CityClass Hotel am Heumarkt?

Check-out is at 11 AM.

Where is CityClass Hotel am Heumarkt located?

Located in Innenstadt, this hotel is within a 10-minute walk of Cologne Philharmonic, Museum Ludwig, and Chocolate Museum. Musical Dome and Cologne Cathedral are also within 15 minutes. Heumarkt U-Bahn is only a 4-minute walk and Deutzer Freiheit U-Bahn is 10 minutes.

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CityClass Hotel am Heumarkt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 526 reviews
Rating 8 - Good. 200 out of 526 reviews
Rating 6 - Okay. 57 out of 526 reviews
Rating 4 - Poor. 21 out of 526 reviews
Rating 2 - Terrible. 10 out of 526 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Alem

Liked: Cleanliness, amenities, property conditions & facilities
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, we'd only note that the nighttime noise gets to be quite loud. There are a number of pubs close to the hotel, and partiers are often awake until 3 or 4am.
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Clean hotel. Would stay again!
Stayed 1 night in Feb 2025

6/10 Okay

LEONARD

Liked: Staff & service
Hard to find.
Stayed 2 nights in Apr 2025

10/10 Excellent

Costin

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden in the heart of old town Köln
Stayed 1 night in Mar 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Excellent location and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
Stayed 2 nights in Dec 2024

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE POSITION AND FRIENDLY STAFF
Stayed 1 night in Jan 2025

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was complicated
Stayed 1 night in Mar 2025

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to be in the center of Koln. Perfect room, everything working properly and staff very friendly. Easy (but expensive) parking closed to the hotel
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Class Hotel

Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. We could walk everywhere. The room was comfortable and the staff was nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and location was perfect!
Stayed 2 nights in Jun 2022

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel in great location
Stayed 3 nights in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of old town,rooms spacious and comfortable within walking distance of everything you need
Stayed 4 nights in Mar 2024

8/10 Good

Terence John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel ideally located with friendly efficient staff, nice rooms and good breakfast.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff was very friendly and helpful, including with storing our bags.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in centre of Cologne

Modern and rooms, tucked away in a courtyard behind one of the main squares in Cologne. Great location for city centre attractions, including the cathedral.
Stayed 1 night in Aug 2024

8/10 Good

Gasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel
Stayed 1 night in Jul 2022

8/10 Good

Robert Henry

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable stay
Stayed 1 night in May 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quaint little hotel in old town, along cobbled streets. Close to the riverfront, and a short walk from the cathedral. Cologne is a beautiful city and a pleasant surprise on our tour of Germany, and this hotel was a good choice.
Stayed 4 nights in Jun 2024

8/10 Good

Dov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, nice staff. i would appreciate to have a bottle of water in the room
Stayed 1 night in Jun 2024