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Overview of Casino Queen Hotel

Photo gallery

Featured Image
Indoor pool
Indoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationWorld Aquarium3 min drive
    Popular LocationLumiere Place Casino3 min drive
    Popular LocationGateway Arch4 min drive
    AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)21 min drive

Book online or call:

1-800-675-4318

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About this area

East St. Louis

Located in East St. Louis, Casino Queen Hotel is near a metro station and on a river. City Museum and Fox Theater are cultural highlights, and travelers looking to shop may want to visit The Loop and Saint Louis Galleria Mall. World Aquarium and St. Louis Zoo are not to be missed. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Dome at America’s Center - 3 min drive
  • World Aquarium - 3 min drive
  • Federal Reserve Bank of St. Louis - 3 min drive
  • Lumiere Place Casino - 3 min drive
  • Gateway Arch - 4 min drive

Getting around

  • East Riverfront Station - 4 min walk
  • St. Louis Gateway Station - 10 min drive
  • AirportLambert-St. Louis Intl. Airport (STL) - 21 min drive

Restaurants

  • Market Street Buffet – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily.
  • Prime Steakhouse – Fine-dining restaurant with a bar offering American cuisine. Serves dinner daily. Reservations required.
  • Onsite dining venue #3 – Restaurant offering American cuisine. Serves breakfast, lunch and dinner daily.
  • Sevens – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Casino Queen Hotel

This hotel features 4 restaurants, a casino, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. All 157 rooms provide conveniences like refrigerators and coffee makers, plus free wired Internet and TVs with cable channels. Other amenities available to guests include premium bedding, free weekday newspapers, and hair dryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–10:00 AM: USD 15.95 per person
  • 4 restaurants
  • 1 bar

Things to do

  • 24-hour pool access
  • Fitness center
  • Indoor pool
  • Nightclub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 27 casino gaming tables
  • 997 casino slot machines
  • Casino (38000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 4 PM - 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 19 2020 to December 21 2020 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from October 8 to December 31:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club
3.8
Good
5 - Excellent
286
4 - Good
383
3 - Okay
175
2 - Poor
91
1 - Terrible
37

4.0/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
The staff was very nice and helpful. A bit surprised that there was no bottle water, kettle or coffee machine inside the room. No free breakfast or laundry room.You may have to go to the RV park if you need to do your laundry. My room faced the side of another building. Couldn't open the window.
Stayed 4 nights in Nov 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are super nice!! Hotel is very secure and safe. The room was HUGE, and the view great. The bed was comfortable. I would stay again
Stayed 2 nights in Oct 2020

1/5 Terrible

Sad face IconDisliked: Staff & service
Front desk is extremely rude. Avoid at all costs! Please!
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Staff & service
Hotel seemed very outdated. Staff was almost non existent. Casino wise was sub par. Won’t be back.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Amenities
No food or snacks options for guests after 8pm. No working snack or beverage machine, not even coffee in the lobby.
Stayed 1 night in Aug 2020